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사이트·메뉴 점검일 · 2026년 11월 7일

OPIc Daily Practice

실전 15문항 · Q11~Q13 연속 롤플레이 · IL→IM→IH→AL 단계별 답변 · 페이지 확인 2026-11-03 · 최신 공개 Lesson 40 (11/03) · 실전 2세트·영어 답변·한국어 해석 · 매일 업데이트

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2026-11-03

Lesson 40 · 실전 2세트 — 호텔 숙박·재활용

주제당 3질문 × 2세트 · 영어 질문·예시 답변·한국어 해석 · PDF 8쪽

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실전 연습에서는 문항당 45초 동안 답한 뒤 해설을 확인하세요. 아래 예시 답변은 연습용 가상 사례이며 자신의 경험에 맞게 바꿔 말하세요.

SET 1 · Q1 · 호텔 숙박 · 묘사·습관

Tell me about the kind of hotel you prefer. What is it like, and what do you usually do after checking in?

어떤 호텔을 선호하나요? 그곳의 특징과 체크인 후 주로 하는 일을 설명해 주세요.

영어 예시 답변

I prefer a small, quiet hotel with a clean room and a comfortable bed. I don't need a fancy lobby, but I do care about how well I can sleep. After checking in, I usually put my bags down, check the bathroom, and make sure the air conditioner works. Then I unpack a few things and relax. If the room feels peaceful, I can finally switch off. For me, a good hotel is somewhere I can recharge without worrying about anything.

한국어 해석

저는 객실이 깨끗하고 침대가 편안한 작고 조용한 호텔을 선호해요. 화려한 로비는 필요 없지만 잠을 잘 잘 수 있는지는 중요해요. 체크인 후에는 보통 짐을 내려놓고 욕실을 확인한 다음 에어컨이 작동하는지 봅니다. 그리고 필요한 짐을 조금 풀고 쉬어요. 방이 편안하게 느껴지면 비로소 긴장을 풀 수 있어요. 제게 좋은 호텔은 아무 걱정 없이 재충전할 수 있는 곳이에요.

I do care about — 신경 쓰는 것을 강조할 때 / switch off — 일이나 걱정에서 벗어나 쉬다

SET 1 · Q2 · 호텔 숙박 · 과거 경험

Tell me about a memorable problem you had during a hotel stay. What happened, how did you handle it, and what was the result?

호텔에 묵으면서 겪었던 기억에 남는 문제를 말해 주세요. 무슨 일이 있었고, 어떻게 대처했으며, 결과는 어땠나요?

영어 예시 답변

One hotel stay I remember was a weekend when my room was much noisier than I expected. I could hear a loud humming sound, and I couldn't fall asleep. At first, I thought it would stop, but it continued. So I called the front desk and explained the situation calmly. The staff checked the room and offered to move me to another floor. The new room was quiet, and I slept well. I was annoyed at first, but their quick response completely changed my impression.

한국어 해석

기억에 남는 호텔 숙박 경험은 주말에 객실이 예상보다 훨씬 시끄러웠던 일이에요. 윙윙거리는 큰 소리 때문에 잠들 수 없었어요. 처음에는 멈추겠지 생각했지만 계속됐어요. 그래서 프런트에 전화해 상황을 차분히 설명했어요. 직원이 객실을 확인하고 다른 층으로 옮겨 주겠다고 했어요. 새 방은 조용했고 잘 잤어요. 처음에는 짜증이 났지만 신속한 대응 덕분에 인상이 완전히 바뀌었어요.

much noisier than I expected — 예상보다 훨씬 시끄러운 / offered to move me — 저를 옮겨 주겠다고 제안했다

SET 1 · Q3 · 호텔 숙박 · 변화·비교

How has the way you choose and book hotels changed compared with the past? Explain both an improvement and a drawback.

과거와 비교해 호텔을 고르고 예약하는 방식이 어떻게 달라졌나요? 좋아진 점과 단점을 모두 설명해 주세요.

영어 예시 답변

In the past, I chose hotels mainly by looking at the price and a few photos. Sometimes the actual room was quite different from what I expected. These days, I read recent guest reviews and check whether the same problems appear repeatedly. That helps me make a more informed choice. On the downside, there are so many options that I can spend too long comparing them. Now I set a budget and focus on cleanliness and quietness. That keeps the decision much simpler.

한국어 해석

예전에는 주로 가격과 몇 장의 사진을 보고 호텔을 골랐어요. 실제 객실이 예상과 상당히 다를 때도 있었어요. 요즘에는 최근 투숙객 후기를 읽고 같은 문제가 반복해서 나오는지 확인해요. 그러면 정보를 더 잘 파악하고 선택할 수 있어요. 반면 선택지가 너무 많아서 비교하는 데 시간을 너무 오래 쓰기도 해요. 이제는 예산을 정하고 청결과 조용함에 집중해요. 그렇게 하면 결정이 훨씬 간단해져요.

make a more informed choice — 정보를 충분히 파악하고 선택하다 / On the downside — 단점을 이야기하면

SET 2 · Q4 · 재활용 · 묘사·습관

Describe how you handle recycling at home. What do you separate, and what steps do you follow before taking it out?

집에서 재활용품을 어떻게 처리하나요? 무엇을 분리하고 내놓기 전에 어떤 과정을 거치나요?

영어 예시 답변

At home, I keep separate containers for paper, plastic, and cans. I try to sort things as soon as I finish using them, because leaving everything in one bag makes the job harder later. Before putting a container away, I empty it and rinse it if necessary. I also flatten cardboard boxes to save space. When I'm unsure about an item, I check the instructions for my building. It's a small routine, but doing a little each day prevents a big pile from building up.

한국어 해석

집에서는 종이, 플라스틱, 캔을 담는 통을 따로 두고 있어요. 전부 한 봉지에 넣어 두면 나중에 더 힘들어지기 때문에 쓰고 나서 바로 분류하려고 해요. 용기를 넣기 전에 내용물을 비우고 필요하면 헹궈요. 공간을 아끼려고 골판지 상자도 납작하게 접어요. 어떤 물건을 어떻게 버릴지 모르겠으면 아파트 안내를 확인해요. 사소한 습관이지만 매일 조금씩 하면 많이 쌓이는 것을 막을 수 있어요.

as soon as — 하자마자 / building up — 점점 쌓이는 것

SET 2 · Q5 · 재활용 · 과거 경험

Tell me about a time when recycling was confusing or did not go as planned. What was the problem, and how did you solve it?

분리수거가 헷갈렸거나 계획대로 되지 않았던 경험을 말해 주세요. 문제는 무엇이었고 어떻게 해결했나요?

영어 예시 답변

I once tried to throw away a large delivery box without checking what was inside. I had flattened the cardboard, but some plastic wrapping was still attached to it. A neighbor politely pointed it out before I left the recycling area. I felt a little embarrassed because I thought I had done everything correctly. I took the box back, removed the wrapping, and separated the materials properly. Since then, I've checked the whole package more carefully. It taught me that rushing can create extra work for everyone.

한국어 해석

한번은 큰 택배 상자 안을 확인하지 않고 버리려고 했어요. 골판지는 접었지만 비닐 포장재가 일부 붙어 있었어요. 분리수거장을 떠나기 전에 이웃이 정중하게 알려 줬어요. 제대로 했다고 생각해서 조금 민망했어요. 상자를 다시 가져와 비닐을 떼고 재질별로 올바르게 분리했어요. 그 후로는 포장 전체를 더 꼼꼼하게 확인해요. 서두르면 모두에게 추가로 일을 만들 수 있다는 것을 배웠어요.

pointed it out — 그 점을 알려 줬다 / Since then — 그때 이후로

SET 2 · Q6 · 재활용 · 변화·의견

How have people's recycling habits changed compared with the past? What would make recycling easier for ordinary households?

사람들의 재활용 습관이 과거와 비교해 어떻게 달라졌나요? 일반 가정에서 더 쉽게 실천하려면 무엇이 필요할까요?

영어 예시 답변

In my experience, people pay more attention to separating materials than they used to. When I was younger, I mainly thought about getting the rubbish out of the house. Now I notice labels and packaging much more. Still, some instructions can be confusing, especially when one item contains several materials. I think clearer pictures on collection bins would help. Simple, consistent guidance would be more useful than a long list of complicated rules. People are more likely to keep a habit when they understand exactly what to do.

한국어 해석

제 경험으로는 사람들이 예전보다 재질별 분리에 더 신경을 써요. 어렸을 때는 주로 쓰레기를 집 밖으로 내놓는 것만 생각했어요. 이제는 표시와 포장을 훨씬 더 눈여겨봐요. 그래도 한 물건에 여러 재질이 섞여 있으면 안내가 헷갈릴 때가 있어요. 수거함에 더 명확한 그림을 붙이면 도움이 될 것 같아요. 복잡한 규칙을 길게 나열하기보다 단순하고 일관된 안내가 더 유용해요. 무엇을 해야 하는지 정확히 알 때 습관을 유지하기 쉬워요.

In my experience — 제 경험으로는 / are more likely to — 할 가능성이 더 높다

2026-11-02

Lesson 39 · Full Simulation 18

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Q1

Please introduce yourself and explain how outdoor time, cooking, weather awareness, and financial planning fit into your daily life.

IL

I work during the week. I visit parks, cook at home, check the weather, and manage my money.

IM

I have a regular work schedule. I walk in parks, cook simple meals, check the forecast, and plan my spending.

IH

I work on weekdays, so I try to keep my routines practical. Parks help me relax, cooking keeps family meals organized, weather information helps me plan, and basic financial habits reduce stress.

AL

I work on weekdays and try to balance work, family time, and personal responsibilities. Walking in a nearby park gives me a quiet break without requiring a complicated plan. I also cook at home several times a week because it is healthier and makes family meals more predictable. Before leaving home, I check the weather so I can adjust transportation, clothing, or outdoor plans. Finally, I review household expenses and important payments regularly. None of these habits is dramatic, but together they make my schedule calmer, safer, and easier to manage.

Q2

Tell me about a park you visit regularly. Where is it, what is it like, and what do you usually do there?

IL

There is a park near my home. It has trees and a walking path. I walk there.

IM

I often visit a neighborhood park near my home. It has a lake, benches, and a long walking path. I usually walk and listen to music.

IH

The park I visit most is about ten minutes from my home. It has a wide path, a small lake, exercise equipment, and shaded benches. I usually walk two or three laps, stretch briefly, and sometimes talk with my family.

AL

I regularly visit a neighborhood park that is about a ten-minute walk from my home. It has a loop around a small lake, several shaded seating areas, and simple exercise equipment. On weekday evenings, I usually walk at a steady pace for thirty or forty minutes and use that time to clear my head. On weekends, I sometimes go with my family, stop for a drink, and watch children or cyclists pass by. I like the park because it is close, free, and flexible. Even a short visit changes the mood of an ordinary day.

Q3

Describe a memorable experience you had at a park. What happened, who were you with, and why do you remember it?

IL

I went to a park with my family. We saw a sunset and took pictures. It was nice.

IM

Last spring, I visited a park with my family. A sudden sunset appeared after rain, so we stopped walking and took pictures together.

IH

Last spring, my family and I went to a lakeside park after a light rain. The clouds opened just before sunset, the water reflected orange light, and many people became quiet. We took photos and stayed longer than planned.

AL

One of my most memorable park visits happened last spring after a day of light rain. My family and I almost canceled our walk, but the sky began to clear, so we went to a lakeside park nearby. Just before sunset, the clouds opened and orange light spread across the water. People who had been jogging stopped to take pictures, and the whole park became unusually quiet for a few minutes. We found a bench, shared a warm drink, and stayed until the lights came on. I remember it because an ordinary evening became a calm family memory without any special event or expense.

Q4

How have parks and the way people use them changed compared with the past? Give specific examples.

IL

Parks are cleaner now. More people exercise and use new facilities.

IM

Parks used to be simple places with benches. Now they have better paths, lights, exercise areas, and events, so more people use them.

IH

In the past, many neighborhood parks were mainly quiet green spaces. Today they often include safer paths, lighting, exercise equipment, playgrounds, and community programs. People use them for fitness, family time, and social events.

AL

Compared with the past, parks have become more active and multifunctional public spaces. Older parks often had grass, a few benches, and basic playground equipment. Many parks now provide smooth walking and cycling paths, brighter lighting, outdoor gyms, accessible restrooms, and cultural programs. People also use them differently. Instead of visiting only for a picnic, residents track walking distances, join group exercise, attend markets, or work briefly outdoors. The improvement is positive because more age groups can participate. However, popular parks can become crowded and noisy, so cities still need quiet zones and careful maintenance.

Q5

Tell me about your usual cooking routine at home. What do you prepare, when do you cook, and how do you organize the work?

IL

I cook dinner at home. I make rice, soup, and simple side dishes. I clean after cooking.

IM

I usually cook dinner several times a week. I check ingredients, prepare rice and a main dish, and wash dishes while the food is cooking.

IH

On weekdays, I cook simple dinners that can be finished in about thirty minutes. I check the refrigerator first, prepare one main dish with vegetables, and clean tools as I work so the kitchen stays organized.

AL

My weekday cooking routine is designed around limited time. Before leaving work or on the way home, I check what is already in the refrigerator and choose a meal that takes about thirty minutes. I usually prepare rice, one protein dish, and vegetables rather than several complicated side dishes. I cut ingredients in order, start the item with the longest cooking time first, and wash bowls or knives during waiting time. On weekends, I make a larger soup or sauce that can be reused. This system reduces waste, keeps the kitchen manageable, and makes family dinner more consistent.

Q6

Tell me about a time when something went wrong while you were cooking. What caused the problem, and how did you handle it?

IL

I burned a pan while cooking. I turned off the stove and made another dish.

IM

Once, I left a sauce on high heat and it burned. I opened the windows, cleaned the pan, and changed the menu to something simple.

IH

A few months ago, I was cooking while answering a phone call and forgot a sauce on high heat. It burned and filled the kitchen with smoke. I turned off the stove, ventilated the room, and made a quick noodle dish instead.

AL

A few months ago, I tried to prepare dinner while handling a work call. I left a sauce on high heat and noticed the problem only when I smelled smoke. I immediately turned off the stove, moved the pan safely, opened the windows, and checked that nothing else was overheating. The sauce could not be saved, so I changed the plan and made a quick noodle dish with vegetables and eggs. After dinner, I soaked and cleaned the pan. Since then, I use a timer whenever I step away from the stove and avoid taking nonurgent calls while cooking.

Q7

How has the way you cook at home changed over the years? Discuss convenience, technology, and health.

IL

I cooked less in the past. Now I use recipes and choose healthier food.

IM

In the past, I often bought prepared food. Now I use recipe videos, better appliances, and fresh ingredients to cook faster and more healthily.

IH

My cooking used to depend on convenience food and repeated dishes. Now recipe apps, delivery of ingredients, and efficient appliances help me plan meals. I also use less salt and include more vegetables.

AL

My home cooking has changed from occasional improvisation to a more planned routine. In the past, I relied on prepared food when I was busy and repeated the same few dishes. Today, recipe videos and searchable instructions help me learn techniques quickly, while grocery delivery and compact appliances reduce preparation time. Health has also become more important, so I use less salt, add more vegetables, and pay attention to portion size. Technology makes cooking easier, but it can also encourage buying unnecessary equipment. I now choose simple tools and recipes that fit my schedule instead of following every trend.

Q8

How do you prepare for changing weather in your daily life? Explain what information you check and what actions you take.

IL

I check the weather every morning. I take an umbrella and wear suitable clothes.

IM

I check the temperature, rain forecast, and air quality before leaving home. Then I choose clothes, transportation, and outdoor plans.

IH

Every morning, I check hourly temperature, rain probability, wind, and air quality. I adjust clothing, carry an umbrella or mask, and change travel time if heavy rain or snow is expected.

AL

Weather preparation is part of my morning routine because it affects transportation, clothing, and family plans. I check the hourly forecast rather than only the daily high, especially the chance of rain, wind speed, and air quality. If heavy rain is expected, I leave earlier, choose public transportation, and protect electronics in a separate bag. During extreme heat or cold, I change outdoor exercise plans and prepare water or extra layers. I also compare official alerts with a radar map when conditions are unstable. A few minutes of checking prevents rushed decisions later in the day.

Q9

Describe a time when unexpected weather disrupted your plans. What happened, and how did you solve the problem?

IL

A heavy storm started during my trip. I went inside and changed my plan.

IM

Once, heavy rain started while my family was outside. We found a nearby building, checked transportation, and returned home safely.

IH

Last summer, a sudden storm began while my family was visiting an outdoor market. We moved into a public building, checked flood alerts, canceled the remaining plan, and took the subway home.

AL

Last summer, my family visited an outdoor market on a day that was supposed to have only light rain. Within minutes, the sky became dark and a severe storm began. Vendors closed their tents, and water started collecting near the road. We entered a nearby public building instead of trying to reach the parking area. I checked official flood alerts and subway operation, then canceled our restaurant reservation and chose a route that avoided a low underpass. We arrived home later than expected but safely. The experience taught me to take changing warnings seriously and keep an indoor alternative for outdoor plans.

Q10

How have weather information and public responses to extreme weather changed? What still needs improvement?

IL

Weather information is faster now. People get alerts, but some warnings are confusing.

IM

Forecasts and phone alerts are more detailed than before. Cities close risky areas earlier, but messages should be clearer and easier to follow.

IH

Weather services now provide hourly radar, location-based alerts, and faster public warnings. Schools, workplaces, and cities respond earlier. Still, alert overload, unclear instructions, and support for vulnerable residents need improvement.

AL

Weather information has become much faster, more local, and easier to visualize. People can see radar movement, receive location-based alerts, and check transportation changes in real time. Public agencies also close riverside paths, adjust school schedules, and announce cooling or warming centers earlier than before. However, more messages do not always create better decisions. Repeated low-priority alerts can cause people to ignore serious warnings, and some notices describe danger without giving a clear action. Services should rank urgency, use simple instructions, provide multiple languages, and directly support older adults or residents without reliable smartphones.

Q11

You want to open a new bank account. Call the bank and ask at least four questions about account types, fees, required documents, online banking, interest, and appointment options.

IL

Hello, what accounts do you have? Are there fees? What documents do I need? Can I use online banking?

IM

Hello, I want to open an account. Could you explain the account types, monthly fees, required documents, interest rate, online banking, and appointment times?

IH

Hello, I would like to compare accounts before visiting. Could you explain the checking and savings options, minimum balance and fees, required identification, online banking features, current interest, and whether I need an appointment?

AL

Hello, I am planning to open a new account and would like to compare the available options. What are the differences between your checking, savings, and combined accounts? Are there monthly fees, minimum-balance rules, or charges for transfers and ATM use? Please tell me which identification and address documents I need to bring. I would also like to know whether mobile banking, automatic bill payment, and security alerts are included. What interest rate currently applies to savings, and can it change? Finally, do I need an appointment, and are evening or weekend consultations available?

Q12

You booked an evening appointment at a nearby branch, but the confirmation shows a morning appointment at a different branch. Call the bank, explain the problem, and offer two or three alternatives.

IL

My appointment is wrong. I need the nearby branch in the evening. Can you change it or give me another day?

IM

I booked an evening appointment nearby, but the confirmation shows another branch in the morning. Please move it, put me on a waiting list, or schedule another evening.

IH

I requested an evening appointment at the branch near my home, but the confirmation lists a morning time across town. Could you transfer it to the correct branch, add me to the evening waiting list, or arrange a video consultation?

AL

Hello, I need help correcting an appointment. I selected the branch near my home for seven in the evening, but the confirmation shows nine in the morning at a branch across town. I cannot attend that time because of work. My first choice is to transfer the appointment to the nearby branch this evening. If that is full, please place me on the priority waiting list for any evening cancellation this week. A third option would be a secure video consultation, followed by a short document visit. If none of those options is available, please cancel the incorrect booking without a fee and schedule the earliest evening appointment next week.

Q13

Tell me about a past experience when you had a banking appointment, payment, or account problem. Explain what happened, what you did, and how it was resolved.

IL

A payment was charged twice. I called the bank and showed the receipt. The bank returned the money.

IM

Once, a card payment appeared twice. I checked the receipt, contacted the bank, and submitted proof. The extra charge was removed a few days later.

IH

Last year, the same card payment appeared twice after a store terminal restarted. I saved the receipt and account screenshot, reported the duplicate charge, and contacted the store. The bank investigated and reversed it.

AL

Last year, I paid for a family purchase, but the store terminal froze and the employee processed the card again. The next morning, I saw two completed charges instead of one pending charge. I first saved the receipt, transaction numbers, and a screenshot of the account. Then I contacted the store and the bank rather than assuming the charge would disappear. The bank opened a dispute, and the store confirmed that only one sale had been completed. The duplicate amount was temporarily credited and then permanently removed after the review. Since then, I check transaction notifications immediately and keep receipts for larger purchases.

Q14

Compare online banking with visiting a bank branch. What are the advantages and disadvantages, and when would you choose each one?

IL

Online banking is fast. A branch gives personal help. I use both.

IM

Online banking is convenient for transfers and bills, but a branch is better for difficult questions or documents. I choose based on the task.

IH

Online banking saves time and works well for routine transfers, alerts, and account checks. Branches require travel but provide direct explanation and document support. I use digital services daily and visit for complex decisions.

AL

Online banking and branch service are useful for different levels of complexity. Digital banking is available at any time and makes routine transfers, bill payments, balance checks, and security alerts extremely efficient. Its weaknesses are technical problems, fraud concerns, and limited support when a situation does not fit a standard menu. A branch takes more time and may require an appointment, but an employee can review documents, explain alternatives, and notice misunderstandings. I use online banking for predictable daily tasks. For a loan, account dispute, inheritance document, or major financial decision, I prefer a branch or scheduled video consultation.

Q15

What should communities do to help residents prepare for extreme weather? Give your opinion and practical examples.

IL

Communities need clear alerts, safe shelters, and help for older people.

IM

Cities should send simple warnings, maintain shelters, protect risky roads, and check vulnerable residents during heat, storms, or heavy snow.

IH

Communities need clear action-based alerts, safe cooling and warming centers, drainage and road maintenance, and neighborhood support for older adults. Public drills and backup communication would improve readiness.

AL

Communities should treat extreme-weather preparation as a daily public service rather than an occasional emergency campaign. Alerts must state the risk, location, timing, and exact action in simple language. Cities should maintain drainage, shade, snow-removal equipment, backup power, and clearly marked cooling or warming centers. Local teams can identify older adults, people with disabilities, and households without reliable transportation before a crisis. Schools, apartment managers, and employers should practice communication and safe closure procedures. Finally, residents need offline options such as radio, posted notices, and neighborhood contacts when mobile networks fail. Resilience comes from reliable infrastructure and trusted local relationships working together.

2026-11-01

Lesson 38 · Full Simulation 17

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Q1

Please introduce yourself and explain how reading, sports, and healthy routines fit into your life.

IL

I work during the week. I read, watch sports, and try to stay healthy.

IM

I have a regular work schedule. In my free time, I read, watch sports, and exercise to manage stress.

IH

I work on weekdays, so I use my free time carefully. Reading helps me slow down, sports give me energy, and regular exercise keeps me physically balanced.

AL

I work on weekdays, and my hobbies help me recover from a structured schedule. Reading gives me quiet time and exposes me to ideas outside my daily routine. I also enjoy watching sports because a close game creates excitement that is easy to share with family or friends. For my health, I walk often and do simple strength exercises several times a week. I do not follow a perfect routine, but I try to be consistent. These activities serve different purposes: reading clears my mind, sports entertain me, and exercise gives me enough energy for work and family life.

Q2

Tell me about your reading routine. What do you read, when do you read, and how do you choose a book?

IL

I read essays at night. I choose short books with useful topics.

IM

I usually read before bed or on weekends. I choose books from recommendations and read a sample before buying.

IH

I read for about twenty minutes before bed and sometimes longer on weekends. I enjoy essays and practical nonfiction, and I choose books by checking reviews, the table of contents, and a short sample.

AL

My reading routine is simple enough to maintain. On weekdays, I read for about twenty minutes before bed because that is when the house becomes quiet. On weekends, I sometimes take a book to a cafe and read for an hour without checking my phone. I prefer essays, biographies, and practical nonfiction, although I occasionally choose a novel for a change of pace. Before buying a book, I read the table of contents, sample a few pages, and compare several thoughtful reviews. I choose a book that matches a real question I have rather than the title that happens to be most popular.

Q3

Describe a memorable experience you had while reading a book. What was the book about, and why did it affect you?

IL

I read a book about habits. It helped me start small.

IM

I once read a book about building habits. Its advice was practical, so I changed my morning routine.

IH

During a stressful period, I read a book about small habits. Instead of demanding a dramatic change, it suggested reducing the first step, and that idea helped me rebuild a manageable morning routine.

AL

A memorable reading experience happened during a period when I felt overwhelmed by several responsibilities. I picked up a book about habits, expecting general motivation, but one idea was surprisingly practical: make the first action so small that resistance has no time to grow. I applied it by preparing my clothes at night and walking for only ten minutes the next morning. The routine gradually became longer without feeling forced. What affected me was not the promise of a perfect life, but the realistic view that consistent systems matter more than occasional enthusiasm. I still return to that principle when a goal feels too large.

Q4

How has the way people read changed compared with the past? Compare printed books, e-books, and short online content.

IL

People use phones and e-books now. Printed books are still comfortable.

IM

In the past, people mainly read printed books. Now they use e-books and short online articles because they are convenient.

IH

Reading has become more portable and fragmented. E-books provide instant access, while short online content delivers quick information, but printed books still help many people concentrate for longer periods.

AL

The biggest change is that reading now happens across several formats. Printed books once dominated because they were the main practical option. E-books now make an entire library portable and allow readers to search, highlight, and adjust text size. At the same time, short articles and social posts have trained people to consume information in smaller pieces. That speed is useful for updates, but it can weaken concentration and remove context. I use digital formats for travel and reference, while I choose printed books when I want deep attention. The best format depends on whether the goal is quick access, serious study, or uninterrupted enjoyment.

Q5

Tell me how you usually watch sports. Which sports do you follow, where do you watch them, and who joins you?

IL

I watch baseball at home. Sometimes my family watches with me.

IM

I usually watch baseball or soccer at home. I check the schedule and watch important games with my family.

IH

I mainly follow baseball and major soccer matches. I usually watch at home, but for important games I prepare snacks and invite a family member so we can react together.

AL

I mainly follow baseball during the season and watch major soccer matches when the schedule allows. Most of the time, I watch at home because it is comfortable and I can pause or check statistics. For an important game, I finish my chores early, prepare a simple meal, and watch with my family. We do not support every team in the same way, so the conversation can be as entertaining as the game. I occasionally attend a stadium event because the crowd creates a completely different atmosphere, but home viewing remains my regular routine because it is practical and easy to share.

Q6

Tell me about the most exciting sports event you have watched. What happened, and how did you react?

IL

I watched a close baseball game. My team won at the end.

IM

I watched a baseball game that stayed tied until the final inning. A late hit won the game, and everyone shouted.

IH

The most exciting game I watched remained tied until the final inning. After several missed chances, one clean hit brought in the winning run, and the entire room erupted.

AL

One of the most exciting games I watched was a baseball playoff that stayed close from beginning to end. Both teams wasted scoring chances, so every pitch felt important. In the final inning, the team I supported put a runner on base with two outs. The next batter hit a line drive into the gap, and the winning run scored before the throw reached home. My family and I jumped up at the same time and replayed the moment several times. I remember the game because the tension built gradually, and the final play released all of that emotion in a few seconds.

Q7

How has watching sports changed because of streaming services and mobile devices? Discuss both benefits and drawbacks.

IL

People can watch anywhere now. Too many subscriptions are expensive.

IM

Streaming lets people watch games on phones and replay important moments. However, services are divided and can cost a lot.

IH

Mobile streaming has made sports more accessible through live viewing, replays, and statistics. The drawbacks are fragmented subscriptions, delayed notifications, and the temptation to watch without giving the game full attention.

AL

Streaming services and mobile devices have removed many limits from sports viewing. Fans can watch a live game while commuting, replay a disputed moment, or follow statistics that were once available only to broadcasters. This access also helps less popular sports reach audiences outside their local region. However, the market has become fragmented. A fan may need several subscriptions, and different platforms can have delays that cause score alerts to arrive before the video. Mobile viewing can also reduce attention because messages compete with the game. Overall, technology has expanded access, but providers need simpler pricing and more reliable, synchronized service.

Q8

Describe how you sort and recycle household waste. Explain the steps you follow at home.

IL

I separate paper, plastic, cans, and food waste. I rinse containers.

IM

At home, I separate paper, plastic, glass, cans, and food waste. I rinse containers and remove labels when necessary.

IH

I keep separate bins for common materials and check local rules for unusual items. Before disposal, I empty and rinse containers, flatten boxes, and keep contaminated waste out of the recycling.

AL

At home, I make recycling easier by sorting materials as soon as they are used. Paper and flattened boxes go into one area, while clean plastic, glass, and cans are stored separately. I empty and rinse food containers because residue can contaminate an entire batch. Labels or mixed materials are removed when local rules require it, and food waste is drained before it goes into its own container. Batteries, electronics, and large items are never placed with ordinary recycling; I check the collection location first. A simple system near the kitchen prevents last-minute confusion on collection day.

Q9

Tell me about a time when recycling or waste collection did not go as planned. What did you do?

IL

Our recycling was not collected. I checked the rules and sorted it again.

IM

One day, the recycling truck left our bags behind. I found that some items were mixed incorrectly, so I sorted them again.

IH

Once, our recycling was left at the collection point because several plastic items still contained food residue. I checked the notice, cleaned and resorted everything, and asked the building manager about the correct day.

AL

One morning, I noticed that our recycling bags were still at the collection point after the truck had passed. A notice explained that the bags contained food-stained plastic and a small electronic item that required separate disposal. I brought everything back inside instead of leaving it for someone else. I washed the containers, moved the electronic item to a community collection box, and checked the building schedule with the manager. The bags were accepted on the next collection day. The experience was inconvenient, but it taught me that sorting by material is not enough; cleanliness and local collection rules matter just as much.

Q10

Compare recycling in your community now with the past. What has improved, and what still needs work?

IL

People separate more materials now. The rules are still confusing.

IM

Recycling stations are better organized now, and people know more about sorting. However, labels and local rules can still be confusing.

IH

My community now provides clearer collection areas and accepts more materials than before. Awareness has improved, but inconsistent labels, excessive packaging, and different rules between districts still create mistakes.

AL

Recycling in my community is more organized than it was in the past. Collection points now have separate sections, schedules are available online, and residents receive notices about batteries, electronics, and large waste. People also understand contamination better, so fewer dirty containers are mixed with clean materials. The remaining problem is inconsistency. Packaging labels are not always clear, and rules can change across nearby districts, which confuses residents who move or work in different areas. Recycling alone also cannot solve excessive packaging. The next improvement should combine simpler nationwide labels, producer responsibility, and convenient refill or reuse systems.

Q11

You are interested in joining a fitness center. Call the center and ask at least four questions about membership plans, class schedules, equipment, personal training, and cancellation rules.

IL

Hello, how much is membership? What classes do you have? Is there personal training? Can I cancel?

IM

Hello, I am interested in joining. Could you explain the monthly plans, evening class schedule, available equipment, personal training fees, and cancellation policy?

IH

Hello, I would like information before joining your fitness center. Could you compare the monthly and three-month plans, tell me which evening classes are available, and explain whether personal training or an orientation is included? I also need to know the cancellation and freeze rules.

AL

Hello, I am considering joining your fitness center and would like to compare a few options. First, what is the difference between the monthly, three-month, and annual plans, including registration fees? Which group classes are available after seven in the evening, and do I need to reserve them in advance? Please tell me whether the center has free weights, treadmills, and stretching space during busy hours. I would also like to know the cost of personal training and whether new members receive an equipment orientation. Finally, what are the rules for freezing or canceling a membership, and are any fees refundable?

Q12

You registered for an evening exercise class, but the center placed you in a morning class that you cannot attend. Call the center, explain the problem, and offer two or three solutions.

IL

Hello, I chose the evening class, but I got the morning class. Please move me to the evening class or give me a refund.

IM

Hello, my confirmation shows a morning class, but I registered for the evening session. Could you move me to the correct class, place me on the waiting list, or transfer the fee to next month?

IH

Hello, I believe there was a registration error. I selected the Tuesday evening class, but my confirmation lists Tuesday morning, when I am at work. Could you move me to the evening group, add me to its priority waiting list, or transfer my payment to a comparable class next month?

AL

Hello, I am calling about a class registration problem. I selected the Tuesday seven-thirty evening strength class and paid online, but the confirmation email placed me in the Tuesday morning session, which I cannot attend because of work. My first choice is to move the registration to the correct evening class without an additional fee. If that class is full, could you place me at the top of the waiting list and let me use the gym independently until a space opens? A third option would be to transfer the full payment to next month's evening course. If none of these is possible, I would like a refund under the center's registration-error policy.

Q13

Tell me about a past experience when a class or activity booking went wrong. Describe what happened, how you handled it, and the result.

IL

My class booking was missing once. I showed my receipt, and the staff found another class.

IM

Once, my reservation for a weekend class did not appear. I showed the payment message, and the staff moved me to another session.

IH

A few years ago, I arrived for a weekend exercise class, but my name was missing from the list even though I had paid. I showed the confirmation email, stayed calm, and accepted a place in a later session.

AL

A few years ago, I booked a weekend exercise workshop through a mobile app. When I arrived, my name was not on the instructor's list, and the class was already full. I showed the staff my payment receipt and confirmation email, which proved that the reservation had been processed. Instead of arguing at the crowded desk, I asked for practical alternatives. The manager offered an open place in the afternoon session, free gym access while I waited, and a small credit for the inconvenience. I accepted the later class, and the staff corrected my account before I left. Since then, I save confirmations offline and check bookings the day before.

Q14

Compare exercising at home with exercising at a fitness center. Which option works better for different people?

IL

Home exercise is cheap and convenient. A fitness center has more equipment.

IM

Working out at home saves time and money, while a fitness center provides equipment, classes, and motivation.

IH

Home exercise offers privacy and flexibility, but it requires self-discipline and limited equipment. A fitness center provides structure, professional guidance, and variety, although it costs more and requires travel.

AL

Home exercise and fitness centers solve different problems. Exercising at home is inexpensive, private, and easy to fit into a short schedule. It works well for people who know a safe routine and can stay motivated without external pressure. Its limits are space, equipment, and the temptation to stop early. A fitness center costs more and requires travel, but it offers heavier equipment, group classes, professional feedback, and a clear environment for exercise. Beginners may benefit from that structure, while experienced people with limited time may prefer home workouts. I use both: simple sessions at home and the center when I need equipment or guidance.

Q15

What should communities do to help adults live healthier lives? Give your opinion and practical examples.

IL

Communities should make safe parks and affordable exercise programs.

IM

Communities can support health with walking paths, public sports programs, clear information, and affordable checkups.

IH

Healthy choices become easier when communities provide safe walking routes, affordable facilities, preventive care, and schedules that working adults can actually use. Programs should also reduce barriers for older adults and beginners.

AL

Communities should design health support around daily life rather than expecting every adult to become highly disciplined alone. Safe walking routes, well-lit parks, public exercise rooms, and affordable classes make activity possible close to home. Programs should run before or after normal work hours and include beginner options so people are not discouraged. Preventive checkups, nutrition education, and mental-health guidance should be easy to find in one place. Local employers and community centers can also organize short activity breaks or family events. The goal is not to pressure everyone into the same lifestyle, but to remove practical barriers and make healthier choices convenient, inclusive, and sustainable.

2026-10-31

Lesson 37 · Full Simulation 16

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Q1

Please introduce yourself and explain how travel, social media, and technology fit into your life.

IL

I work during the week. I enjoy short trips, use social media sometimes, and rely on technology every day.

IM

I have a regular work schedule, so I value practical free-time activities. I enjoy short trips, occasionally share photos online, and use technology to organize my daily plans.

IH

I work on weekdays and try to use my free time intentionally. Short trips help me change my surroundings, while social media lets me keep up with people and save memories. Technology is part of almost every routine, from planning transportation to managing appointments.

AL

I work on weekdays, and most of my interests connect through ordinary technology. I enjoy taking short trips because a different place helps me reset after a busy schedule. I sometimes post a photograph or recommendation on social media, although I do not share every detail of my life. I also depend on maps, calendars, and payment apps to organize practical tasks. These tools save time, but I try to use them with a clear purpose. My goal is to enjoy convenience without letting screens take over all of my free time.

Q2

How do you usually plan a trip? Describe the steps you take before you leave.

IL

I choose a place, check transportation, reserve a room, and make a short list of things to do.

IM

I first choose a destination and compare transportation. Then I reserve a place to stay, check the weather, and save a few locations on my phone.

IH

I usually begin with the purpose of the trip and a realistic budget. After choosing a destination, I compare travel times and lodging locations. I check the forecast, save important addresses, and leave some free time instead of planning every hour.

AL

My planning starts with one question: what kind of break do I actually need? Once I choose a destination, I compare the total travel time, transportation cost, and location of possible accommodations. I reserve the essential parts first and save confirmation details offline. Then I check the weather, local transportation, and a few restaurants or attractions. I create a flexible list rather than a strict schedule because unexpected discoveries are often the best part of a trip. Before leaving, I also confirm payment options, charging cables, and any deadline for changing reservations.

Q3

Tell me about a memorable trip. Where did you go, what happened, and why do you remember it?

IL

I took a weekend trip to the coast. I walked near the water, ate fresh food, and felt relaxed.

IM

A memorable trip was a weekend visit to a coastal town. The weather was clear, so I walked along the shore and tried a small local restaurant. The quiet pace helped me relax.

IH

Last year, I took a short trip to a coastal town after a particularly busy month. I arrived early, left my bag at the hotel, and spent the afternoon walking near the water. A restaurant owner recommended a simple local dish, and that friendly conversation made the trip feel personal.

AL

One of my most memorable trips was a weekend in a small coastal town. I had been working through a stressful period, so I deliberately chose a place with no complicated agenda. After arriving, I left my bag at the hotel and followed a walking path along the water. Later, I entered a family-run restaurant because the owner explained which dish used ingredients delivered that morning. The meal was excellent, but the calm conversation mattered even more. I returned home physically tired from walking yet mentally refreshed. I remember the trip because it proved that a short, simple change of place could be more restorative than an expensive schedule.

Q4

How has the way you travel changed over time? Compare your past and present habits.

IL

I used to plan every hour. Now I plan only the important parts and leave time for changes.

IM

In the past, I packed too much and followed a strict schedule. Now I travel lighter, reserve only essential items, and leave room for spontaneous choices.

IH

My travel habits have become simpler and more flexible. I once tried to visit every famous place, which made trips exhausting. Now I choose fewer priorities, stay closer to public transportation, and keep open time for rest or unexpected opportunities.

AL

My approach to travel has changed from collecting attractions to creating a manageable experience. In the past, I built detailed schedules and felt disappointed whenever transportation or weather caused a delay. I also packed for unlikely situations and spent too much time moving between distant places. Now I select two or three priorities, choose accommodation near useful transportation, and leave open space in the day. I travel with a smaller bag and keep reservation details organized on my phone. As a result, I notice more about each place and return home with energy instead of needing another vacation to recover.

Q5

How do you use social media in your daily life? What do you usually view or post?

IL

I check messages and photos. I sometimes post a travel picture or useful recommendation.

IM

I use social media briefly in the evening. I check updates from friends, save useful local information, and sometimes share a photo from a trip or restaurant.

IH

I mainly use social media to keep in touch and collect practical ideas. I follow friends, local businesses, and a few hobby accounts. I post selectively, usually when I have a photograph or recommendation that might be useful to someone else.

AL

I use social media in a fairly selective way. I check updates from friends and follow a few accounts related to travel, food, and local events. When I find practical information, I save it for later rather than immediately sharing it. My own posts are occasional and usually focus on a photograph, a short travel note, or a recommendation that could help someone make a decision. I avoid posting my exact location in real time and rarely share private routines. This habit lets me enjoy the social and informational benefits while keeping clear boundaries around the parts of life that do not need an audience.

Q6

Tell me about a time a social media post helped you make a good decision.

IL

I saw a post about a crowded event. I changed my arrival time and avoided a long line.

IM

Before visiting a local event, I saw a recent post showing a very long entrance line. I checked the comments, arrived later in the afternoon, and entered quickly after the crowd became smaller.

IH

Social media helped me during a weekend festival. A visitor posted a current photograph of the entrance and explained that the morning line was extremely long. I compared several updates, changed my plan, and arrived after lunch when the wait had dropped significantly.

AL

One weekend, I planned to visit a popular local festival in the morning. Before leaving, I searched for recent posts and found a photograph showing a line that stretched far beyond the entrance. Instead of trusting a single complaint, I checked several updates and noticed that visitors expected the crowd to decrease after lunch. I changed my transportation time, ate at home, and arrived in the midafternoon. The line was short, and I still had enough time to enjoy the main activities. The experience reminded me that real-time posts can be useful when I verify them through multiple sources and use them as evidence rather than absolute instructions.

Q7

How has social media changed communication? Compare its benefits and drawbacks.

IL

Communication is faster now. People share news easily, but messages can feel less personal.

IM

Social media makes it easy to maintain contact and share information quickly. However, short reactions can replace deeper conversations, and false information can spread before people check it.

IH

Social media has expanded the number of people we can contact, regardless of distance. It is useful for quick updates and group coordination. At the same time, constant posts can create pressure, and brief comments do not always provide the understanding of a direct conversation.

AL

Social media has made communication immediate, visible, and much easier across distance. Families can share ordinary moments, friends can coordinate plans, and communities can distribute urgent information quickly. Those benefits are real, but the format also changes expectations. People may feel required to respond immediately or compare their lives with carefully edited posts. A short reaction can maintain contact, yet it cannot always replace a private conversation when the subject is sensitive. In my view, social media works best as an entry point for communication. It should help people connect, but important relationships still need time, attention, and conversations that are not designed for a public audience.

Q8

What technology do you rely on most in daily life, and how does it help you?

IL

I rely on my smartphone. It helps me use maps, manage schedules, pay, and contact people.

IM

My smartphone is the device I use most. I check transportation, manage my calendar, make payments, and communicate with family or coworkers. It combines several practical tools in one place.

IH

The technology I rely on most is my smartphone, especially its map, calendar, and payment functions. It reduces the number of separate items I need to carry and helps me react quickly when plans change. I also use reminders so important appointments do not depend on memory alone.

AL

My smartphone is the technology I depend on most because it connects several practical systems in one device. Maps help me choose transportation and estimate arrival time, while the calendar keeps work and personal appointments separate. Digital payment is useful when I need to make a quick purchase, and messaging lets me update people when a plan changes. The device saves time, but I do not assume it will always work. I keep important addresses and confirmation numbers available offline, and I carry a physical payment card. That small backup plan prevents convenience from turning into complete dependence.

Q9

Describe a time a device or app failed when you needed it. What did you do?

IL

My map app stopped working during a trip. I asked a station employee and used a printed sign.

IM

During a trip, my map app stopped loading because the network was weak. I checked station signs, asked an employee for the correct platform, and wrote down the transfer information before continuing.

IH

Once, my phone lost its data connection while I was changing trains in an unfamiliar city. The map would not refresh, and the departure time was close. I used the station map, asked an employee to confirm the platform, and took a photograph of the route information for the next transfer.

AL

During a trip to an unfamiliar city, my phone lost its data connection just as I needed to change trains. The map application kept showing an old route, and I had less than fifteen minutes before departure. I stopped walking in circles and looked for the large station diagram. Then I asked an employee to confirm the platform and whether I needed a separate ticket. Before boarding, I photographed the printed route and wrote the hotel address on paper. I reached the train with a few minutes to spare. Since then, I download offline maps before traveling and keep one essential address outside the phone.

Q10

How has technology changed the way people manage everyday tasks? Give examples and your opinion.

IL

People can bank, shop, and make appointments online. It is faster, but some people need help.

IM

Technology allows people to handle payments, reservations, and documents from home. This saves time, but complicated systems can exclude people who lack devices, skills, or reliable internet.

IH

Many everyday tasks that once required a visit can now be completed through an application or website. Online banking, reservations, and delivery services are convenient and often available at any time. However, essential services should still offer clear support for people who cannot use digital tools confidently.

AL

Technology has moved many routine tasks from physical counters to phones and computers. People can transfer money, compare transportation, submit documents, and schedule appointments without traveling or waiting in line. This access is especially useful for workers with limited business-hour flexibility. The problem is that convenience is uneven. A confusing interface, an inaccessible design, or a lost password can block someone from an essential service. I support digital options, but organizations should maintain human assistance and simple recovery procedures. Technology should reduce unnecessary effort while preserving a reliable path for people who need guidance or cannot complete a task online.

Q11

You need a medical checkup at a clinic. Call the clinic and ask at least four questions about available dates, the doctor, preparation, cost, and the change policy.

IL

Hello, I need a checkup. What dates are available? Which doctor will I see? Do I need to fast? How much is it?

IM

Hello, I would like to schedule a medical checkup. Could you tell me which dates are available next week? Which doctor would I see, and do I need to avoid food beforehand? I also want to know the total cost and the policy for changing the appointment.

IH

Hello, I am calling to arrange a routine medical checkup. Could you tell me whether morning appointments are available next week and how long the visit usually takes? I would also like to know which doctor handles the checkup, whether fasting or previous records are required, the estimated cost, and how early I must call if I need to change the date.

AL

Hello, I would like to schedule a routine medical checkup and need a few details before choosing a time. First, do you have any morning appointments available next week, preferably on Tuesday or Thursday? Which doctor would conduct the examination, and approximately how long should I expect to be at the clinic? Please tell me whether I need to fast, stop any ordinary medication, or bring previous test records. I would also like an estimate of the total cost and whether insurance documents are required. Finally, what is your policy for rescheduling or canceling, and how much notice do you need to avoid a fee?

Q12

The clinic sent a confirmation for the wrong time, and that time conflicts with work. Call the clinic, explain the problem, and suggest two or three alternatives.

IL

Hello, my confirmation has the wrong time. I cannot leave work then. Could I come later, see another doctor, or move to another day?

IM

Hello, I booked a morning checkup, but the confirmation shows an afternoon time when I must work. Could you move me to a later time that day, let me see another available doctor in the morning, or reschedule me without a fee?

IH

Hello, I need help with my checkup reservation. I requested a morning appointment, but the confirmation lists two in the afternoon, which conflicts with work. My first choice is any morning opening with the same doctor. Otherwise, I could see another doctor that morning or move the appointment to next week without a change fee.

AL

Hello, I am calling about the confirmation for my medical checkup. I requested a morning appointment, but the message shows two o'clock in the afternoon, when I have a work meeting that cannot be moved. Could you first check for a morning cancellation with the same doctor? If that is unavailable, I am willing to see another doctor that morning, as long as the same checkup is provided. A third option would be to move the reservation to Tuesday or Thursday next week without a rescheduling fee, since the confirmed time differs from my request. Please tell me which alternative you can confirm today and send an updated notice.

Q13

Tell me about a past experience when an appointment or reservation went wrong. Explain what happened, what you did, and the result.

IL

A restaurant lost my reservation once. I showed my message, waited briefly, and received a table.

IM

Once, a restaurant could not find my reservation. I showed the confirmation message and explained when I had booked. The manager checked another list, asked us to wait, and prepared a table about twenty minutes later.

IH

A reservation problem happened when I arrived at a restaurant for a family dinner and my name was missing from the main list. I showed the text confirmation and stayed calm. The manager found that the booking had been entered under my phone number, then offered us a waiting area and seated us soon afterward.

AL

A few years ago, I made a restaurant reservation for a family dinner and received a text confirmation. When we arrived, the employee could not find my name on the main list and initially said the restaurant was full. I showed the confirmation message, including the date, time, and reservation number, rather than arguing. The manager checked a second system and discovered that the booking had been saved under my phone number. We waited in a small lounge while they prepared a table, and the restaurant offered a complimentary appetizer. The delay was inconvenient, but clear evidence and calm communication helped resolve the mistake without ruining the evening.

Q14

Compare independent travel with package tours. Which do you prefer, and under what circumstances?

IL

Independent travel is flexible. Package tours are easier. I prefer independent travel for short trips.

IM

Independent travel gives me freedom over time and places, while a package tour reduces planning and transportation stress. I usually prefer traveling independently, but a package can be useful in an unfamiliar or difficult destination.

IH

Independent travel offers control over the schedule, budget, and pace, so it suits people who enjoy research and flexibility. Package tours provide organized transportation and support, which can reduce uncertainty. I prefer independent trips nearby, but I would consider a package when language, safety, or complex connections create significant difficulty.

AL

Independent travel and package tours solve different problems. Traveling independently gives me control over pace, accommodation, and unexpected changes. It can also be economical when I compare options carefully. The cost is responsibility: I must solve transportation delays, language problems, and reservation mistakes myself. A package tour limits flexibility, but it provides coordinated movement, local guidance, and a clear contact when something goes wrong. I prefer independent travel for familiar regions and short breaks because freedom matters more than convenience. For a distant destination with complicated connections or limited language access, I would choose a well-reviewed package and use the saved planning effort to focus on the experience.

Q15

Do social media and smart technology improve quality of life, or do they create more pressure? Explain your opinion.

IL

They improve life when used carefully. They save time, but too many alerts and comparisons create stress.

IM

Smart tools make communication and daily tasks faster, but constant notifications and social comparison can create pressure. I think they improve life only when users control settings and decide when to disconnect.

IH

Technology and social media improve access to information, services, and relationships. However, systems designed to demand attention can interrupt concentration and encourage unhealthy comparison. The result depends partly on design, but users also need boundaries such as limited notifications and screen-free time.

AL

Social media and smart technology can improve quality of life because they reduce practical barriers. They help people navigate, make appointments, communicate across distance, and find information quickly. The pressure appears when useful tools become constant demands for attention. Notifications interrupt work, recommendation systems encourage endless viewing, and edited posts can distort how people judge their own lives. I do not believe the answer is complete rejection. I prefer deliberate use: disabling unnecessary alerts, checking information at chosen times, protecting private moments, and keeping offline alternatives for essential tasks. Technology improves life when it remains a tool that serves human priorities rather than a system that sets them.

2026-10-30

Lesson 36 · Full Simulation 15

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Q1

Please introduce yourself and explain how your neighborhood and daily routines affect the way you spend your free time.

IL

I work during the week and live in a quiet neighborhood. I often walk nearby and cook at home.

IM

I work during the week and live in a convenient neighborhood. After work, I often take a short walk or cook dinner at home. These simple routines help me relax.

IH

I have a fairly regular work schedule, so my surroundings shape how I use my free time. My neighborhood has useful shops and quiet streets, which makes a short evening walk easy. I also enjoy cooking at home because it gives me a practical way to slow down after work.

AL

I work on weekdays, and the place where I live has a strong influence on how I spend my free time. My neighborhood is not especially famous, but it is convenient and calm enough for ordinary routines. When the weather is comfortable, I take a short walk after work and notice what has changed around the streets. On other evenings, I stop at a nearby store and cook at home. I used to think free time required a special plan. Now I value small activities that fit naturally into my day and help me recover from a busy schedule.

Q2

Describe your neighborhood in detail. What places are nearby, and what do you like about living there?

IL

My neighborhood is quiet and convenient. There are small stores, a park, and a bus stop near my home.

IM

I live in a mostly quiet neighborhood with a few useful places nearby. There is a grocery store, a small park, and public transportation. I like being able to handle everyday errands without traveling far.

IH

My neighborhood is a residential area with a practical mix of homes and small businesses. A grocery store and a pharmacy are within walking distance, and there is a park where people exercise. I especially like that the streets are usually calm while public transportation is still easy to reach.

AL

My neighborhood is mainly residential, but it has enough small businesses to make daily life convenient. Within a short walk, I can reach a grocery store, a pharmacy, a bakery, and a bus stop. There is also a modest park with a path that residents use in the morning and evening. What I appreciate most is the balance. The area is calm enough that I can rest at home, yet I do not have to travel far for basic errands. It is not a tourist destination, but that ordinary convenience is exactly what makes it comfortable for me.

Q3

Tell me about a memorable interaction you had with a neighbor or someone in your community.

IL

I once helped a neighbor carry a heavy box. We talked for a few minutes, and I felt closer to my community.

IM

One evening, I saw an older neighbor struggling with a large package. I offered to carry it to the elevator. We talked briefly, and she later greeted me whenever we met. The small interaction made the building feel friendlier.

IH

A memorable interaction happened when a neighbor received a package that was too heavy to move alone. I was returning home, so I offered to help carry it upstairs. While we waited for the elevator, we introduced ourselves and talked about the building. After that, we began greeting each other regularly.

AL

One evening, I was walking into my building when I noticed an older neighbor trying to move a large delivery box. She had managed to bring it through the entrance, but it was clearly too awkward to carry to the elevator. I offered to help, and we moved it together. During the short ride upstairs, we introduced ourselves and discovered that we had lived on nearby floors for quite a while without speaking. After that day, we started greeting each other and occasionally sharing useful building information. I remember it because a very small act made the place feel more like a community.

Q4

How has your neighborhood changed over time? Compare the past with the present and explain your opinion.

IL

There are more stores and delivery vehicles now. Life is more convenient, but the streets are busier.

IM

My neighborhood used to have fewer shops and less traffic. Now there are more services and delivery vehicles. Everyday life is easier, although the area can feel crowded during busy hours.

IH

In the past, my neighborhood was quieter but less convenient. Residents often traveled farther for groceries or other services. Several small businesses have opened, and deliveries have become common. I appreciate the convenience, but parking and traffic have become more noticeable.

AL

The neighborhood has gradually become more convenient and more crowded. A few years ago, there were fewer shops, so residents often had to travel to a larger commercial area for basic errands. Now we have more food options, better delivery service, and several useful stores nearby. Those changes save time, especially on busy weekdays. The drawback is that delivery vehicles and short-term parking create congestion around the entrances. Overall, I prefer the present situation, but I think the community needs clearer loading areas and better rules so that convenience does not reduce safety.

Q5

What do you usually cook at home? Describe how you plan and prepare a typical meal.

IL

I usually cook rice, soup, and a simple side dish. I check what I have and prepare the ingredients first.

IM

I often make a simple meal with rice, vegetables, and some protein. Before cooking, I check the refrigerator and choose ingredients that need to be used. I prepare everything first so the cooking process is easier.

IH

On weekdays, I usually cook practical meals that do not require many dishes. I start by checking the refrigerator and selecting one main ingredient. Then I wash and cut the vegetables before heating the pan. Planning the order saves time and helps me avoid wasting food.

AL

Most of my weekday meals are simple combinations of rice, vegetables, and a main ingredient such as eggs, tofu, or chicken. I begin by checking what is already in the refrigerator, especially anything that should be used soon. Once I choose the meal, I wash and cut the ingredients before turning on the stove. That small step keeps the process organized and prevents one part from cooking while I am still preparing another. I am not trying to produce restaurant food. My goal is a balanced meal that I can finish, clean up, and enjoy without making the evening stressful.

Q6

Tell me about a time you cooked for other people. What did you make, and how did they react?

IL

I once cooked pasta for my family. I was nervous, but they enjoyed it and asked for more.

IM

I once made pasta and salad for a family dinner. I prepared the sauce earlier than usual because I did not want to rush. My family liked the meal, and I felt proud that everyone ate together.

IH

A memorable cooking experience was preparing dinner for my family on a weekend. I chose pasta because I could make the sauce in advance and adjust the portions easily. I worried that it might be too salty, but everyone enjoyed it. Their reaction made the effort feel worthwhile.

AL

One weekend, I offered to prepare dinner for my family because everyone had been busy. I chose pasta with a tomato-based sauce and made a simple salad. Since I did not want to be stuck in the kitchen while everyone was talking, I prepared the sauce early and finished the pasta just before we ate. I was nervous about the seasoning, so I served extra cheese separately. My family relaxed, enjoyed the meal, and asked how I had made the sauce. What I remember most is not the recipe itself but the feeling that cooking created an easy reason for us to sit together.

Q7

How have your cooking habits changed? Compare how you cooked before with how you cook now.

IL

I used to follow recipes exactly. Now I use what I have and adjust the seasoning.

IM

In the past, I bought every ingredient listed in a recipe. Now I check what I already have and make simple changes. I waste less food and feel more confident in the kitchen.

IH

When I first started cooking, I depended on detailed recipes and measured everything carefully. This was helpful, but it often left unused ingredients. Now I understand basic methods better, so I substitute similar items and adjust the amount. Cooking has become more flexible and practical.

AL

My cooking has become much more flexible. At first, I treated recipes like strict instructions and bought every ingredient even if I needed only a small amount. The meals usually worked, but the refrigerator filled with leftovers that did not fit another plan. Over time, I learned which ingredients could replace one another and which steps were essential. Now I look at what I have, choose a basic method, and adjust the seasoning as I go. I still use recipes when trying something new, but they serve as guides rather than rules. This approach saves money, reduces waste, and makes cooking less intimidating.

Q8

What kind of weather do you prefer, and how does it affect your daily activities?

IL

I prefer mild and sunny weather. I can walk outside comfortably and do errands without carrying much.

IM

I like mild weather with clear skies and a light breeze. It makes walking and outdoor errands comfortable. I also feel more energetic because I do not have to worry about extreme heat or heavy rain.

IH

My favorite weather is a cool, clear day with little wind. I can walk outside without special equipment and keep my plans flexible. Comfortable weather also encourages me to finish errands on foot rather than taking transportation for a short distance.

AL

I prefer mild weather that is cool enough for a comfortable walk but warm enough that I do not need heavy clothing. On those days, ordinary plans feel easier. I can walk to a nearby store, spend time in the park, or change my route without worrying about sudden discomfort. Extreme weather tends to make every activity more complicated because I have to plan transportation, clothing, and timing carefully. Good weather does not create free time, but it helps me use the time I have more actively. I usually return home feeling more refreshed and less confined by my schedule.

Q9

Describe a time unexpected weather disrupted your plans. What happened, and how did you respond?

IL

I once planned a walk, but heavy rain started. I waited in a cafe and went home by bus.

IM

I once went out for a long walk because the forecast looked clear. Heavy rain suddenly began. I found a nearby cafe, checked the bus schedule, and changed my plan. I arrived home safely.

IH

One afternoon, I planned to walk through a park, but dark clouds appeared much faster than expected. The rain became heavy before I reached the main entrance. I went into a nearby cafe, dried my jacket, and checked public transportation. Instead of waiting for the storm to end, I took a bus home.

AL

One afternoon, I planned a long walk because the forecast showed only a small chance of rain. Halfway to the park, the sky changed quickly and heavy rain began. I had a small umbrella, but the wind made it nearly useless. Rather than continuing and getting soaked, I entered a nearby cafe and checked the radar and bus schedule. The rain was likely to last, so I canceled the walk and took a bus home. I was disappointed, but changing the plan early kept a minor inconvenience from becoming a miserable trip. Since then, I have checked short-term weather updates before leaving.

Q10

How do people in your area prepare for different seasons or extreme weather? Give specific examples.

IL

People use fans in summer and warm clothes in winter. They also check weather alerts before traveling.

IM

In summer, people avoid the hottest hours and use fans or air conditioning. In winter, they wear layers and check road conditions. During heavy rain, many people change travel plans after reading weather alerts.

IH

People prepare differently depending on the season. During hot summers, they plan outdoor errands early and carry water. In winter, they wear layers and pay attention to icy roads. When heavy rain or strong wind is expected, local alerts help residents adjust commuting and delivery plans.

AL

Seasonal preparation in my area is mostly about timing and information. During very hot weather, people move outdoor errands to the morning or evening, carry water, and check whether older family members are comfortable. In winter, layered clothing is common, but road and sidewalk conditions matter just as much. Heavy rain creates another set of problems, so residents monitor alerts and avoid routes that flood easily. Businesses also adjust delivery and pickup times when conditions are unsafe. These habits may seem ordinary, but they reduce unnecessary risk. The most useful preparation is often making a reasonable change before the weather becomes severe.

Q11

You want to order a desk chair from an online store. Call customer service and ask four or more questions about the chair, delivery, assembly, returns, and total cost.

IL

Hello, I am interested in a desk chair. Is it in stock? How much is delivery? Does it need assembly? Can I return it?

IM

Hello, I am calling about a desk chair on your website. Is the gray model in stock? What is the total price with delivery? Does it arrive assembled? Also, how many days do I have to return it?

IH

Hello, I am interested in the adjustable desk chair listed on your website. Could you confirm whether the gray model is available? I would like to know the total price, including delivery. Does the chair require assembly, and are the tools included? Finally, what is your return period if the chair is uncomfortable?

AL

Hello, I am calling about the adjustable desk chair shown on your website. Before I place an order, could you confirm whether the gray model is currently in stock? I would also like to know the full price, including delivery and any assembly fee. Does the chair arrive fully assembled, or will I need to put it together myself? If assembly is required, are the necessary tools and instructions included? Approximately how long would delivery take to my area? Finally, if the chair is uncomfortable or does not fit my desk, how many days would I have to return it, and who would pay the return shipping?

Q12

The desk chair arrived with a damaged wheel and one missing part. Call customer service, explain the problem, and suggest two or three solutions while keeping the same order context.

IL

Hello, my chair arrived damaged and a part is missing. Please send the parts, replace the chair, or give me a refund.

IM

Hello, I received the desk chair today, but one wheel is cracked and a screw is missing. Could you send replacement parts quickly? If that is not possible, please exchange the chair. I would also accept a full refund.

IH

Hello, I am calling about the desk chair I ordered. It arrived today, but one wheel is damaged and an important screw is missing. I cannot assemble it safely. Could you send the correct parts by express delivery? If that will take too long, please arrange an exchange. Otherwise, I would like a refund and free return pickup.

AL

Hello, I need help with the desk chair from my recent order. The package arrived today, but one of the wheels is cracked and a bolt listed in the instructions is missing. I stopped assembly because the chair would not be safe to use. My first choice would be to receive the correct wheel and bolt by express delivery, with a confirmed tracking number. If those parts are not available immediately, could you exchange the entire chair and collect this one at no cost? If neither option can be completed this week, I would like a full refund and a prepaid return pickup. Please tell me which solution you can confirm today.

Q13

Tell me about a past experience when an online order arrived damaged, incomplete, or different from what you expected. Explain what you did and how it ended.

IL

I once received the wrong size item. I took photos, contacted the store, and exchanged it.

IM

I once ordered a storage box, but the delivered item was much smaller than the product description. I checked the order, took photos, and contacted customer service. The store sent the correct size and collected the first box.

IH

A past online order went wrong when I received a smaller storage box than the size I had selected. I compared the label with my confirmation and took clear photos. Customer service admitted the warehouse error and arranged an exchange. The correct item arrived two days later.

AL

A few years ago, I ordered a large storage box online because I needed it for seasonal clothing. When the package arrived, the box was clearly smaller than the measurements on my confirmation. Before contacting the store, I compared the product label, the website description, and my order receipt. I took photographs showing the measurements and sent them through the support form. The representative confirmed that the warehouse had shipped the wrong model. They scheduled a pickup and sent the correct box two days later. The issue was resolved smoothly because I kept the order details and provided clear evidence instead of describing the problem vaguely.

Q14

Compare living in a close-knit neighborhood with living in a more private residential area. Which would you prefer and why?

IL

A close neighborhood feels friendly, while a private area feels quiet. I prefer a balance with polite neighbors and personal space.

IM

In a close-knit neighborhood, people share information and help each other. A private area may be quieter and less demanding. I prefer friendly contact without too much involvement because I value both support and personal space.

IH

A close-knit neighborhood can provide useful support and a strong sense of belonging. However, frequent interaction may feel demanding to people who value privacy. A more private area offers independence but can feel less connected during a problem. I would choose a balanced community with clear boundaries.

AL

The main difference is how much daily contact residents expect. In a close-knit neighborhood, people may notice problems quickly, share information, and offer practical help. That support can be valuable, especially for families or older residents. However, constant involvement can also reduce privacy. A more private residential area gives people independence and quiet, but residents may feel isolated when they actually need assistance. My preference is a middle ground. I want neighbors who greet one another, communicate about shared concerns, and help in a real emergency, while still respecting closed doors and personal schedules. For me, community works best when support is available without becoming an obligation.

Q15

Some people say online shopping has improved everyday life, while others say it creates waste and weakens local stores. What is your opinion?

IL

Online shopping is convenient, but it creates packaging waste. People should use it carefully and support local stores too.

IM

Online shopping saves time and gives people more choices. However, frequent small orders create packaging and delivery traffic. I think people should combine orders and buy locally when the product is easy to find nearby.

IH

Online shopping has made everyday purchases easier, especially for people with limited time or mobility. The downside is unnecessary packaging, returns, and pressure on local businesses. I support using it selectively, combining deliveries, and choosing nearby stores for simple items.

AL

Online shopping has clearly improved access and convenience. It helps people compare products, find specialized items, and avoid unnecessary travel when time or mobility is limited. At the same time, the convenience can hide real costs. Repeated small deliveries create packaging waste and traffic, while easy returns may cause additional transportation. Local stores also lose routine purchases that help them remain part of the community. I do not think the answer is to reject online shopping. I think consumers should use it deliberately by combining orders, checking product details to reduce returns, and choosing local businesses when they offer a practical alternative. Convenience is most valuable when it is used responsibly.

2026-10-29

Lesson 35 · Full Simulation 14

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Q1

Please introduce yourself and tell me how you make time for hobbies when you are busy.

IL

I work during the week. I enjoy swimming and going to local events in my free time.

IM

I have a busy work schedule, so I keep my hobbies simple. I swim when I have time and sometimes visit a local festival with my family. These activities help me relax.

IH

Most of my weekdays are organized around work and everyday responsibilities. I make time for hobbies by choosing activities that are easy to fit into my schedule. Swimming gives me a clear break from work, while a local event gives my family something to enjoy together. I do not need a special plan every weekend.

AL

I tend to be fairly practical about my free time. My workdays can be busy, so I choose hobbies that I can enjoy without spending hours preparing. Swimming is a good example because I can focus on one activity and stop thinking about unfinished tasks for a while. When I want to spend time with my family, I look for a small event nearby. I used to wait for a completely free weekend, but that rarely happened. These days, I set aside a manageable amount of time and protect it. That small change has made my weeks feel much more balanced.

Q2

Describe a swimming pool you like. What is it like, and what do you usually do there?

IL

I like an indoor pool near my home. I swim there in the evening. It helps me relax.

IM

The pool I use is indoors and has several lanes. I usually go after work when I have enough time. I swim at a comfortable pace and take short breaks. I like having a clear routine.

IH

My favorite pool is a public indoor facility near my home. The building is simple, but the changing area is clean and the lanes are clearly marked. I usually choose a quieter time and follow the posted lane rules. I swim a few lengths, rest briefly, and continue. The familiar routine makes it easy to focus.

AL

The pool I like is an indoor facility that is close enough to visit without turning exercise into a major trip. It has separate lanes and a bright changing area, so finding my way around is straightforward. I usually check the session time before leaving home, because I do not want to arrive just before closing. Once I get there, I choose a suitable lane and swim at a pace I can maintain. I am not trying to compete with anyone. What I enjoy is having a simple routine that requires my attention. By the time I leave, my mind usually feels quieter.

Q3

Tell me about a memorable time you went swimming. What happened, and why do you remember it?

IL

I once went swimming with a friend. I was slow, but my friend encouraged me. I felt proud afterward.

IM

One evening, I went swimming with a friend who was much faster than me. At first, I tried to keep up and got tired. I slowed down and followed my own pace. I enjoyed the rest of the session.

IH

A memorable swimming experience happened when I visited the pool with a friend. I felt embarrassed about being slower and tried to match his speed. After a few lengths, I realized that I was no longer enjoying myself. My friend suggested that we swim separately and meet during breaks. That helped me relax and finish the session comfortably.

AL

One evening, I went to the pool with a friend who swims regularly. I knew he was faster, but I still found myself trying to keep up. After a few lengths, I was tired and frustrated, which was the opposite of what I wanted from the evening. During a break, I admitted that I was focusing too much on his pace. He laughed kindly and suggested that we follow our own routines and meet at the end of the session. Once I stopped comparing myself with him, I enjoyed swimming again. I remember that evening because it changed how I approach a hobby.

Q4

How has your attitude toward swimming changed? Compare your earlier expectations with your approach now.

IL

I used to focus on speed. Now I care more about enjoying the activity and going regularly.

IM

When I first started swimming, I wanted to improve quickly. I compared myself with other people. Now I choose a realistic routine and pay attention to how I feel afterward. Regular practice matters more to me.

IH

At first, I treated every visit as a test of progress. If I did not swim farther or faster, I felt disappointed. Over time, I realized that this attitude made a relaxing activity stressful. These days, I set smaller goals and adjust the session to my available time. I still enjoy improving, but I value consistency more.

AL

My attitude has become much less competitive. When I first started going to the pool, I thought every session should show a clear improvement. I counted lengths and paid too much attention to people in the next lane. That approach gave me something to measure, but it also made ordinary days feel disappointing. Now I consider a session worthwhile if I spend some focused time away from work and leave feeling refreshed. I still notice progress, but I do not expect it every time. The biggest change is that swimming has become a habit I want to continue rather than a performance I need to judge.

Q5

Describe a local festival you would recommend. What can visitors see and do there?

IL

I like a small neighborhood festival. There are food stalls and music. Families can walk around together.

IM

I would recommend a local festival held near a community park. Visitors can watch short performances and explore small stalls. I like it because people can enjoy the event without planning a whole trip.

IH

The local festival I enjoy is held in an open area near a park. There are craft stalls, simple food options, and a small stage. Visitors can stay for one performance or spend longer walking around. The relaxed atmosphere is its main attraction. I would recommend checking the program first and choosing one activity to focus on.

AL

I would recommend a small community festival rather than a huge event that takes an entire day to navigate. The one I have in mind uses an open space near a park, with a stage on one side and stalls along the paths. Visitors can look at handmade items, try a snack, or watch a short performance. What makes it enjoyable is the freedom to move at your own pace. You do not have to complete a list of attractions to feel that the visit was worthwhile. I would check the program beforehand, choose one performance, and leave some time to wander around.

Q6

Tell me about an unexpected problem at a festival or public event. How did you handle it?

IL

I once lost track of a friend at a festival. We called each other and met near the entrance.

IM

At a local festival, my friend and I stopped at different stalls and became separated. The area was noisy, so messages were confusing. We chose a clear meeting point near the entrance and found each other.

IH

One festival became much busier than we had expected. My friend went to buy a drink while I stayed near a craft stall, but we could not find each other afterward. Instead of continuing to move around, we agreed by phone to meet beside the main information sign. Within a few minutes, we were together again and could enjoy the event.

AL

At a festival last autumn, my friend and I assumed it would be easy to find each other after visiting separate stalls. However, a performance had just ended, and a crowd suddenly filled the path between us. We exchanged messages, but descriptions such as near the stage were too vague. I suggested that we both stop moving and choose a specific meeting point. We agreed on the information sign beside the entrance and described which side we would stand on. We met there a few minutes later. The problem was minor, but it taught me to agree on a meeting place before a crowded event begins.

Q7

How have local festivals changed over time? Describe both a benefit and a drawback.

IL

Local festivals are easier to find online now. More people visit them, but they can become crowded.

IM

In the past, I usually heard about festivals from neighbors or posters. Now I find programs online before going. Planning is easier, but popular events sometimes attract more visitors than the space can comfortably hold.

IH

Local festivals seem easier to discover and plan for than before. Online programs help visitors check the schedule, location, and available activities. Small organizers can reach people beyond the neighborhood. The drawback is that a quiet event may become crowded very quickly. Better information is useful, but organizers still need to consider how many visitors the venue can handle.

AL

The biggest change I have noticed is how quickly information spreads. In the past, I might see a poster a few days before an event or hear about it from a neighbor. Now I can look at the program and decide whether it suits my interests before leaving home. That is convenient for visitors and helpful for small organizers. On the other hand, online attention can make an event much busier than expected. A charming local space may not have enough room for a sudden crowd. I welcome easier access to information, but I think practical planning matters just as much as promotion.

Q8

What household chores do you usually do? Explain how you organize them during a busy week.

IL

I wash dishes and do laundry. I handle small tasks after work so they do not pile up.

IM

I usually wash dishes, sort laundry, and clear the kitchen table. During a busy week, I do a little each evening. I save larger tasks for a time when I can finish them without rushing.

IH

I organize chores by separating short daily tasks from things that can wait. I wash dishes and clear shared surfaces in the evening because they affect the next morning. Laundry needs more planning, so I check when there will be time to dry and put everything away. This keeps small tasks from becoming one exhausting weekend project.

AL

I try to organize household chores around the way we actually use the space. The kitchen gets attention every evening because leaving it untidy makes the following morning more difficult. I wash dishes, clear the table, and put everyday items back where they belong. For laundry, I think about the whole process rather than just starting the machine. I need time to dry, fold, and put things away as well. During a busy week, I aim for a manageable routine instead of a perfect home. Doing a little regularly usually works better for me than waiting until everything needs attention at once.

Q9

Describe a time a household chore did not go as planned. What was the problem, and what did you do?

IL

I once forgot wet laundry in the machine. I washed it again and set a reminder next time.

IM

I started laundry before going out and forgot to take it out when I returned. The clothes did not smell fresh. I washed them again and changed my routine so I would be home when the cycle finished.

IH

One weekend, I thought I could fit laundry into a busy morning. I started the machine and then became distracted by several errands. By the time I remembered, the wet clothes had been sitting there for much longer than planned. I ran another wash and rearranged the drying space. Since then, I have planned chores around when I can finish them.

AL

A while ago, I started a load of laundry just before a series of errands. I told myself that I would deal with it as soon as I got home, but the errands took longer than expected. When I finally opened the machine, the clothes had been sitting wet for hours and no longer smelled fresh. I was annoyed because trying to save time had created extra work. I washed them again and made sure I had enough space to dry everything. Afterward, I began setting a reminder and checking my schedule before starting. It was a small mistake, but it made my routine more realistic.

Q10

What makes sharing household chores difficult, and how can people make the arrangement fair?

IL

People have different schedules. They should discuss the work and agree on who will do each task.

IM

Sharing chores is difficult when people have different ideas about what needs to be done. A clear conversation helps. I think people should consider time and effort instead of only counting the number of tasks.

IH

The difficulty is that some work is visible and some is easy to overlook. Washing dishes can be seen immediately, while noticing that supplies are running low takes attention. A fair arrangement should include both planning and physical work. People also need to review the plan when their schedules change instead of assuming the first agreement will always work.

AL

I think the main difficulty is that people may be counting different kinds of work. One person notices the time spent cleaning, while another feels responsible for remembering supplies, organizing the schedule, and asking for help. If they only count completed tasks, that difference can stay hidden. I would start by making the responsibilities clear and discussing which ones require regular attention. Then I would divide them according to available time and preferences, while keeping the overall effort reasonably balanced. Fairness does not have to mean an identical list for everyone. It means the arrangement feels understandable and can change when circumstances change.

Q11

You are planning a weekend camping trip and want to rent equipment. Call a rental shop and ask three or four questions about a two-person tent, pickup, and the rental terms.

IL

Hello. Is a two-person tent available? How much is it? When can I collect it? What is included?

IM

Hello, I would like to rent a two-person tent for this weekend. Is one available from Friday to Sunday? What is the total price? Does the package include poles and pegs? When can I pick it up?

IH

Hello, I am planning a camping trip from Friday to Sunday and would like to ask about a two-person tent. Could you confirm availability for those dates? What is the full rental price, including any deposit? Which parts are included in the package? Finally, when can I collect it, and what is the deadline for returning it?

AL

Hello, I am arranging a weekend camping trip and would like some information before reserving a two-person tent. First, do you have one available from Friday afternoon until Sunday evening? Second, could you explain the total rental price and whether a separate deposit is required? I would also like to confirm that the package includes all the poles, pegs, and other parts needed to set it up. Finally, what are the pickup hours and the exact return deadline? I want to check these details before making a reservation so that I can organize the trip properly.

Q12

You reserved the two-person tent for Friday to Sunday, but at pickup the shop gives you a one-person tent. Explain the problem and suggest two or three possible solutions.

IL

Hello. I reserved a two-person tent, but this one is smaller. Can you replace it or find another shop? Otherwise, I would like a refund.

IM

I reserved a two-person tent for this weekend, but the label says this is a one-person tent. Could you exchange it for the correct size? If none is available, could you arrange one from another branch? Otherwise, please refund the booking.

IH

Hello, my confirmation shows a two-person tent from Friday to Sunday, but the tent provided is for one person. It will not work for our trip. Could you first check whether the correct tent is available here? If not, could another branch provide one today? If neither option is possible, I would like to cancel and receive a full refund.

AL

Hello, I need help with the tent I am collecting for my weekend booking. My confirmation is for a two-person tent from Friday to Sunday, but the label on this package says it is a one-person model. There are two of us, so we cannot use it as planned. Could you exchange it for the correct tent before we leave this afternoon? If you do not have one here, could you arrange a confirmed pickup at another nearby branch? If neither solution is available, I would like a full refund so I can make another arrangement. Please confirm which option you can offer.

Q13

Tell me about a time rented or borrowed equipment was different from what you expected. Describe the problem, what you did, and the outcome.

IL

I once borrowed a tent with a missing pole. I checked the bag and contacted my friend. We found the pole before leaving.

IM

A friend once lent me a tent for a short trip. When I checked the bag, a pole was missing. I called my friend before leaving home. He found it in another bag, so I collected it and continued with the trip.

IH

Before a camping trip, I borrowed a tent from a friend. I assumed the bag contained everything, but I decided to check it the night before departure. One pole was missing. I sent my friend a photograph of the parts and asked him to look again. He found the pole in a separate bag. We solved the problem before it affected the trip.

AL

Last year, I borrowed a tent from a friend for a weekend trip. He had packed it after his previous holiday, so we both assumed that everything was inside the bag. The night before leaving, I spread the parts out at home and noticed that one pole was missing. I was relieved that I had checked early rather than discovered it at the campsite. I sent him a photograph so he could identify the missing piece. He found it in a second bag, and I collected it on my way out the next morning. Since then, I have checked borrowed equipment before depending on it.

Q14

Compare swimming at an indoor pool with spending time outdoors. What do you consider when choosing between them?

IL

An indoor pool is predictable. Outdoor activities offer different scenery. I choose based on the weather and my available time.

IM

Swimming indoors is easy to plan because the setting stays similar. Being outdoors gives me fresh scenery and more room to explore. On a busy day, I prefer the pool. With more time, I enjoy going outside.

IH

An indoor pool offers a clear routine and a fixed session time, which helps when my schedule is tight. Outdoor activities feel more varied because the scenery and conditions change. However, they may require more travel and preparation. I usually consider the weather, the people joining me, and how much time I have rather than declaring one option better in every situation.

AL

I see the main difference as predictability versus variety. At an indoor pool, I know roughly what the session will involve and how long I need, so it fits well into an ordinary workday. Outdoors, the scenery changes and there is more freedom to explore, which can make the experience feel special. The tradeoff is that I have to consider the weather, travel time, and what to bring. If I only have a short break, I choose the familiar routine. If I have a free afternoon and someone to join me, an outdoor plan may be more appealing. The best choice depends on the purpose of the day.

Q15

How can a community hold enjoyable local events while reducing disruption for nearby residents? Explain your priorities.

IL

Organizers should share the schedule and keep noise reasonable. They should also clean the area after the event.

IM

A local event should be enjoyable for visitors and manageable for residents. Organizers can publish the schedule early, plan walking routes, and provide enough bins. Clear contact information also helps people report a problem.

IH

I would focus on clear information, sensible use of space, and reliable cleanup. Residents need to know when the event will begin and end. Visitors need obvious routes so they do not block entrances. Organizers should also explain how to report a problem. A smaller event that runs smoothly may be more valuable than a larger event that creates avoidable inconvenience.

AL

I would begin with the people who use the area every day. Visitors may enjoy the event for a few hours, but residents still need to enter their homes, rest, and use ordinary services. Sharing the schedule in advance and keeping entrances clear would be my first priorities. I would also make someone responsible for handling questions during the event, rather than leaving residents unsure whom to contact. Cleanup should be part of the plan from the beginning. These measures do not remove the fun from a festival. They help an enjoyable event become something that the community is willing to welcome again.

2026-10-28

Lesson 34 · Full Simulation 13

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Q1

Please introduce yourself and describe what a relaxing weekend means to you.

IL

I work during the week. On weekends, I like spending quiet time with my family.

IM

I enjoy quiet weekends at home. I watch a program with my family and do a few chores. Having enough time for conversation helps me relax.

IH

After a busy week, I appreciate a weekend without too many fixed plans. I enjoy watching something with my family, preparing a simple meal, and taking care of small tasks. I still like going out occasionally, but I do not need an expensive activity to feel refreshed.

AL

For me, a relaxing weekend is one that leaves some space for unexpected choices. My weekdays tend to be structured around work and family responsibilities, so I appreciate having fewer appointments. I might watch a program with my family, prepare a simple meal, or take a short walk nearby. I do not want every free hour to become another task to finish. At the same time, doing nothing all day can make me feel restless. I try to find a balance between a little activity and enough quiet time. A good weekend is one that makes the next week feel less overwhelming.

Q2

What kinds of television programs do you enjoy? Describe when and how you usually watch them.

IL

I enjoy dramas and travel programs. I watch them at home in the evening.

IM

I usually watch a drama or a travel program after dinner. I prefer watching with my family because we can discuss the scenes together.

IH

My choice depends on how much attention I have available. When I want a complete story, I watch a drama. On a tiring evening, a light travel program is easier to enjoy. I usually watch one episode and stop rather than continue simply because another episode starts automatically.

AL

I enjoy programs that give me something to talk about afterward. Dramas are interesting because I can think about the characters and the choices they make. I also like travel programs, particularly when they show ordinary streets and local food rather than only famous attractions. Most of my viewing happens at home after dinner. If my family is interested in the same program, we watch together and pause occasionally to discuss a scene. I normally decide how much time I want to spend before starting. Otherwise, it is easy to continue watching without noticing how late it has become.

Q3

Tell me about a memorable time you watched a program with someone. What happened?

IL

I watched a drama with my family. We guessed the ending and laughed together.

IM

Once, my family watched a mystery drama together. We all guessed different endings. The final scene surprised us, and we kept talking afterward.

IH

A memorable evening happened when we watched the final episode of a mystery drama. Each person had a different theory, so we compared our guesses before starting. The ending was unexpected. We went back to an earlier scene and noticed a clue we had missed, which made the conversation even more enjoyable.

AL

One evening, my family gathered to watch the final episode of a mystery drama we had followed for several weeks. Before it started, we each explained our theory about what would happen. I felt quite confident about my guess, but the ending proved me wrong. Instead of turning the television off immediately, we went back to a scene from an earlier episode. A small detail suddenly made sense, and we laughed about how we had all overlooked it. I remember the evening because watching became a shared activity rather than something we did silently. The conversation was as enjoyable as the program itself.

Q4

How has your way of watching television changed over time? Compare the past and now.

IL

I used to follow broadcast schedules. Now I watch programs when I have time.

IM

In the past, I waited for a program to start. Now streaming lets me choose the time. It is convenient, but I sometimes spend too long choosing.

IH

I used to arrange my evening around a broadcast schedule. Now I can pause a program and continue later, which fits family life better. However, the larger selection can be distracting. I sometimes decide what to watch in advance so I do not waste my free time browsing.

AL

The main change is that I now control the timing more easily. In the past, if I wanted to see a particular episode, I had to be ready when it was broadcast. Missing it meant waiting for a repeat or hearing about it from someone else. Now I can start later, pause for a conversation, and continue another day. That flexibility is useful, but having so many choices creates a different problem. I can spend twenty minutes looking at menus without watching anything. Recently, I have started choosing one program before sitting down. It helps me use the convenience without letting the selection process take over the evening.

Q5

Describe how you would spend a short vacation at home. What would make it feel different from an ordinary weekend?

IL

I would stay home and rest. I would cook something special and put work aside.

IM

For a short vacation at home, I would avoid work messages and prepare a special meal. I might visit a nearby park. Small changes would make it feel different.

IH

A vacation at home needs a different routine to feel like a real break. I would finish essential chores beforehand and leave at least one day without appointments. I would prepare food I enjoy, spend time with my family, and explore a nearby place rather than fill the day with errands.

AL

If I took a short vacation at home, I would first create a clear boundary around work. I would complete urgent tasks beforehand and avoid checking messages throughout the day. I would also keep household chores from taking over the whole break. One morning could be slow and quiet, while another could include a walk somewhere nearby that I rarely visit. At home, I would prepare a meal that takes a little more care than usual and enjoy it without rushing. The point would not be to copy a hotel experience. It would be to make familiar surroundings feel comfortable, intentional, and slightly different.

Q6

Tell me about a time you stayed home during a vacation instead of traveling. How did it turn out?

IL

I stayed home during a holiday once. I rested and enjoyed meals with my family.

IM

Once, our travel plan changed, so we stayed home. At first, I was disappointed. We cooked together and explored nearby places, and the break became enjoyable.

IH

I once stayed home after a travel plan became impractical. I initially felt that the holiday would be wasted. We decided to plan one enjoyable activity each day instead of filling the time with chores. By the end, I felt surprisingly refreshed because there had been no pressure to follow a tight schedule.

AL

A while ago, we decided to stay home during a short holiday because our original travel plan had become difficult to organize. At first, I was disappointed and worried that the days would disappear into ordinary chores. We changed that by choosing one small activity for each day. One day, we prepared a meal together. Another day, we visited a nearby area we normally passed without stopping. We also left plenty of time unplanned. Looking back, I enjoyed not having to pack, move between places, or keep checking the time. It taught me that a break can feel valuable even without a long journey.

Q7

Compare a vacation at home with traveling to another place. When would you choose each?

IL

Home is comfortable and simple. Travel offers new experiences. I enjoy both.

IM

A vacation at home costs less and needs little preparation. Traveling gives me a change of scenery. I choose home when I need rest and travel when I want discovery.

IH

Both can be enjoyable, but they meet different needs. Staying home removes the pressure of transport and packing. Traveling offers unfamiliar places and shared memories. If I have only a short break after a demanding week, I prefer home. With more time and energy, I would choose a trip.

AL

I choose between the two based on what I need from the break. A vacation at home is useful when I feel tired before the holiday even starts. I can avoid transport, use familiar facilities, and keep the schedule flexible. Traveling gives me something different: a new setting and experiences I would not have in my normal routine. However, it also involves planning and occasional inconvenience. If I have only two days, I may get more rest by staying nearby. If I have enough time to settle into another place, a trip becomes more appealing. Neither option is automatically better; the purpose of the holiday matters.

Q8

When do you prefer making a phone call instead of sending a message? Describe a typical situation.

IL

I call when something is urgent. Messages are better when people are busy.

IM

I usually send messages for simple information. If plans change suddenly, I prefer a call because we can discuss the choices quickly.

IH

I choose a phone call when a quick conversation can prevent several rounds of messages. For example, if a meeting time changes, I can explain the problem and check alternatives immediately. I still ask whether it is a convenient time because an unexpected call can interrupt someone.

AL

Most of the time, I use messages for information that does not need an immediate answer. A phone call becomes more useful when several details need to be agreed on quickly. For example, if a family appointment changes at the last minute, a short conversation lets us compare times and make a decision without waiting for separate replies. Before explaining everything, I ask whether the other person has a moment to talk. If they are busy, I leave a brief message with the main point. I think choosing the right method is partly about convenience and partly about respecting the other person's time.

Q9

Tell me about a time a missed call or unclear message caused a misunderstanding. How did you resolve it?

IL

I missed a call about a changed meeting place. I called back and found my friend.

IM

A friend called to change our meeting place, but I missed the call. I went to the old location. We spoke by phone and quickly agreed where to meet.

IH

I once missed a friend's call while getting ready to leave. I saw a short message but misunderstood which entrance we should use. When I arrived, I could not find anyone. I called back, described a nearby sign, and confirmed the exact location. After that, I learned to check unclear details before leaving.

AL

One weekend, a friend called while I was getting ready to go out. I missed the call and only glanced at the message that followed. It mentioned a different entrance, but I assumed it meant the entrance I usually used. When I arrived, I could not see my friend anywhere. Instead of sending more vague messages, I called and described the sign in front of me. We realized that we were on opposite sides of the building. I walked around and found the correct place within a few minutes. Since then, I confirm specific details such as an entrance name rather than rely on an assumption.

Q10

How has communication changed with smartphones? Discuss one benefit and one difficulty.

IL

Smartphones make contact easier. However, too many notifications can interrupt us.

IM

We can send messages, pictures, and location information easily now. That helps with daily plans. The difficulty is feeling that every message needs an immediate reply.

IH

Smartphones have made small decisions easier because people can share exact locations or photographs instead of explaining everything verbally. However, constant notifications can interrupt other activities. I try to distinguish urgent calls from ordinary messages so I can stay available without checking my phone continuously.

AL

One major benefit is that we can share context much more clearly. If I cannot describe a meeting place, I can send a photograph or a location pin. That saves time and prevents misunderstandings. The difficulty is the expectation that everyone should always be available. A message sent for convenience can start to feel like a demand for an instant reply. I try to manage that by using calls for genuinely urgent situations and messages for things that can wait. I also avoid assuming that a delayed answer means someone is ignoring me. Better technology helps communication, but reasonable expectations are just as important.

Q11

You want to visit a bank to ask about opening an account. Call and ask about an appointment, required documents, fees, and the time needed.

IL

Hello. Can I book an appointment? What documents do I need? Are there fees? How long will it take?

IM

Hello, I would like to ask about opening an account. Can I book a visit? What documents should I bring? Are there fees, and how long should I allow?

IH

Hello, I am planning to visit your branch to ask about a new account. Is an appointment available this Friday afternoon? Could you explain which documents I should bring? I would also like to ask about any fees and the approximate time needed for the consultation.

AL

Hello, I would like to arrange a visit to ask about opening an account. Could you tell me whether an appointment is available this Friday afternoon? I would also like to know which documents I should bring so I do not have to make another trip. Before deciding on an account, could I receive an explanation of any maintenance or transaction fees? Finally, how much time should I allow for the consultation and any necessary forms? I understand that the exact requirements may depend on my situation, so I would appreciate guidance on what I should confirm before visiting your branch.

Q12

You booked the bank appointment, but the bank says the adviser is unavailable. Call, explain your limited time, and suggest two or three alternatives.

IL

My appointment is on Friday. Can another adviser help, can we speak online, or can I change the time?

IM

Hello, I booked Friday afternoon, but my adviser is unavailable. I have limited time. Could another adviser help, could we start by phone, or could you offer another confirmed time?

IH

Hello, I received your message about my Friday appointment. I arranged time away from work, so a last-minute cancellation is difficult. Could another adviser handle the visit? If not, could we complete an initial consultation by phone? Otherwise, could you offer a definite appointment at a nearby branch?

AL

Hello, I am calling about the appointment I booked for Friday afternoon. Your message says the adviser will not be available. I have already arranged time away from work, so I would like to find an alternative rather than simply cancel. First, could another adviser at the same branch help me at the original time? If that is not possible, could we have an initial conversation by phone and confirm the documents before I visit? As another option, could you check a nearby branch for a confirmed appointment? Please let me know which arrangement is available and what I need to do next.

Q13

Tell me about a past experience when a service appointment changed unexpectedly. What did you do, and what was the outcome?

IL

My service appointment changed once. I called and arranged another time.

IM

Once, a service center changed my appointment shortly before I left. I explained my schedule and asked for another option. They found a suitable time later that day.

IH

I once booked a service visit and received a cancellation message that morning. I had already adjusted my work schedule, so I called to explain the situation calmly. The staff checked another location and offered a later appointment. I accepted it after confirming the address and expected waiting time.

AL

A few months ago, I had arranged a visit to a service center and planned the rest of my day around it. That morning, I received a message saying the appointment had to be changed. I was frustrated because I had already made time for the visit. I called the center, explained my limited availability, and asked whether there was another location or time that day. A staff member found an appointment at a nearby center later in the afternoon. Before accepting, I confirmed the address and what I needed to bring. The experience showed me that a clear explanation can be more useful than simply expressing frustration.

Q14

Compare watching a program alone with watching it with other people. Which do you prefer in different situations?

IL

Alone, I choose freely. With family, I enjoy talking about the program.

IM

Watching alone lets me choose the program and pace. Watching with family creates conversation. I prefer company for a light show and watching alone for a complicated story.

IH

Both experiences have advantages. When I watch alone, I can pause or stop without negotiating. With other people, their reactions can make a familiar program more entertaining. I choose according to the program and the mood. A shared evening matters more than having complete control over the remote.

AL

I enjoy both, but for different reasons. Watching alone is convenient when I want to concentrate on a complicated story or stop halfway through an episode. I can choose the pace without worrying about anyone else's preference. Watching with other people adds reactions and conversation that I would not have by myself. A funny scene can feel even funnier when everyone laughs together. The challenge is choosing something that suits the whole group. I usually prefer company for a light program and watch a detailed drama alone if our interests differ. The choice depends on whether I want concentration or a shared experience.

Q15

Some people plan every part of their free time, while others leave it open. What is your approach, and why?

IL

I plan important things, but I leave some time free. That helps me relax.

IM

I make plans for important appointments and leave the rest flexible. A completely full schedule feels tiring. Some structure helps, but free time should include room to rest.

IH

I prefer a loose plan. I confirm activities that need reservations, but I do not schedule every hour. This reduces the chance of missing something important while allowing changes in mood or energy. I think a good plan should support a break rather than make it feel like work.

AL

My approach is to plan the things that would cause trouble if I ignored them and leave some space around everything else. For example, I confirm a reservation and travel time in advance, but I do not decide exactly what every hour of a weekend must contain. A completely open day can disappear into small tasks, so a little structure is helpful. However, filling the whole schedule creates pressure and makes minor delays feel like failures. I usually choose one main activity and keep the rest flexible. That gives me something to look forward to while leaving room for rest, conversation, or an unexpected opportunity.

2026-10-27

Lesson 33 · Full Simulation 12

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Q1

Please introduce yourself and describe how you spend your free time after a busy day.

IL

I work during the week. After work, I listen to music. It helps me relax.

IM

After a busy day, I enjoy simple activities. I listen to music or take a short walk. On weekends, I sometimes ride a bicycle when the weather is good.

IH

I like having a clear break between work and personal time. After dinner, I often listen to a few songs while doing small chores. On weekends, I try to get outside for a bicycle ride. Neither activity requires much planning, which makes both easy to maintain.

AL

I would describe myself as someone who enjoys simple routines that help me switch off after a busy day. Most weekdays are filled with work and family responsibilities, so I do not always have a long block of free time. Instead, I listen to a few favorite songs or go for a short walk. At weekends, I sometimes ride a bicycle along a familiar path. I am not trying to turn every hobby into a serious goal. What matters to me is having something enjoyable that gives me fresh energy. Those small breaks make the rest of my routine feel much more manageable.

Q2

Tell me about the music you enjoy. When and where do you usually listen to it?

IL

I like pop music. I listen at home after dinner.

IM

I enjoy pop songs and older ballads. I usually listen at home while cleaning. I choose calm songs at night because they help me relax.

IH

My taste depends on what I am doing. When I clean the house, I choose upbeat songs because they keep me moving. In the evening, I prefer ballads with clear melodies. I normally use a small speaker at home and keep the volume low enough to talk comfortably.

AL

I listen to different kinds of music depending on the situation. If I am doing household chores, I usually choose something upbeat because the rhythm makes an ordinary task feel less tiring. In the evening, I prefer slower songs, particularly ballads with a memorable melody. I often use a small speaker in the living room, but I keep the volume low enough that I can still hear my family. I do not spend much time searching for the perfect playlist. I usually start with one song that matches my mood and let a few related songs follow. It is an easy way to change the atmosphere.

Q3

Describe a memorable experience involving music. What happened, and why was it special?

IL

I heard an old song with a friend. It reminded us of the past.

IM

Once, a friend played a song we used to enjoy. We remembered an old trip and talked for a long time. The song made the evening special.

IH

A memorable experience happened during a drive with an old friend. A song from years ago came on, and we both recognized it immediately. It reminded us of a trip we had taken together. We laughed about small incidents that we had almost forgotten, and the journey felt much shorter.

AL

During a drive with an old friend, a song we had enjoyed years earlier suddenly came on. Neither of us had planned to play it, so hearing the opening melody was a pleasant surprise. It reminded us of a trip when we had listened to the same song repeatedly. We started talking about the places we had visited and a few funny mistakes we had made along the way. By the time the song ended, we were both laughing. What made the experience special was not the song itself, but how quickly it brought back a shared memory. The rest of the drive felt warmer and more personal.

Q4

How has the way you listen to music changed over time? Compare the past and present.

IL

I used to buy albums. Now I use a streaming app.

IM

In the past, I listened to whole albums. Now I use a streaming app and find new songs more easily. I still return to old favorites.

IH

I used to listen to whatever albums I owned, so I knew the track order well. Now streaming gives me far more choices. That is convenient, but I sometimes skip songs too quickly. Recently, I have started listening to complete albums again when I have enough time.

AL

The biggest change is the amount of choice I have. In the past, I mainly listened to albums I had bought or songs that friends recommended. Because my collection was limited, I played the same albums often and knew the order of the songs. Now a streaming app gives me almost unlimited options. I can find something for any mood within seconds. However, I also notice that I skip songs before giving them a fair chance. To avoid that, I sometimes choose one album and listen from beginning to end. Technology has made discovery easier, but enjoying music still requires a little patience.

Q5

Describe a place where you enjoy riding a bicycle. What do you do before and during a typical ride?

IL

I ride on a path near my home. I check my bicycle and wear a helmet.

IM

I like a bicycle path near a park. Before leaving, I check the tires and brakes. I wear a helmet and ride slowly when other people are nearby.

IH

My usual route follows a path near a park. It is relatively flat, so I can enjoy the ride without worrying about a difficult climb. I check the tires and brakes before setting out. During the ride, I leave space around pedestrians and stop for water when I need a break.

AL

There is a path near a park that I enjoy using for short bicycle rides. It is fairly flat, and several sections have open views, so the trip feels refreshing without requiring a long journey. Before I leave, I check the tires and brakes and make sure my helmet fits properly. I also carry water and avoid setting a strict speed target. The path is shared with other people in some places, so I slow down and give them plenty of space. Halfway through, I usually stop for a few minutes. For me, the goal is to return home feeling better rather than exhausted.

Q6

Tell me about a time something unexpected happened during a bicycle ride. How did you handle it?

IL

My tire lost air during a ride. I stopped and walked home.

IM

Once, my bicycle tire went flat far from home. I stopped in a safe place and called a repair shop. Then I walked the bicycle there.

IH

During a weekend ride, I noticed that my back tire was losing air. I stopped away from the moving traffic and checked it. Since I could not repair it myself, I looked for a nearby bicycle shop. Walking there took time, but it was better than continuing with a damaged tire.

AL

One weekend, I was halfway through a bicycle ride when the back tire started to feel strange. I stopped in a safe place and realized it was almost flat. At first, I felt frustrated because I had planned a longer route. I checked a map and found a bicycle shop within walking distance. I called to make sure it was open, then walked the bicycle there instead of trying to keep riding. The repair took less time than I expected, although I decided to head home afterward. Since that day, I check the tire pressure more carefully and keep the number of a nearby repair shop.

Q7

Compare riding a bicycle with walking for recreation. What are the advantages of each?

IL

Walking is simple. Cycling lets me go farther. I enjoy both.

IM

Walking needs little preparation, so it is easy after dinner. Cycling takes more preparation but lets me explore a larger area. I choose based on time.

IH

Walking fits easily into a busy day because I can leave home without checking equipment. Cycling is better when I want to cover more distance and see a different area. However, it requires more attention to the route and other people. I prefer walking on short evenings and cycling on quieter weekends.

AL

Both activities help me get outside, but they suit different situations. Walking is the simpler option. I can leave home after dinner and enjoy twenty minutes outdoors without checking any equipment. It also makes conversation easier when I go with someone. Cycling requires more preparation, but it lets me explore places that would take too long to reach on foot. I enjoy the feeling of movement and the changing scenery. On the other hand, I have to pay closer attention to the route, speed, and other people. I usually walk when time is limited and choose a bicycle ride when I have a relaxed weekend morning.

Q8

Describe how you sort household waste for recycling. What is your usual routine?

IL

I separate paper, cans, and bottles. I empty the containers first.

IM

At home, we keep separate containers for recyclable items. I empty bottles and cans, and I keep paper dry. I check local instructions when I am unsure.

IH

We sort recyclable materials in a small area at home. I empty food containers and remove leftover material before putting them aside. Paper is kept dry because wet or dirty paper can be difficult to handle. If I do not recognize an item, I check the local collection instructions rather than guessing.

AL

Our household has a small sorting area where we keep paper, cans, bottles, and other materials separately. The exact categories depend on the local collection system, so I try to follow the instructions for our building. Before setting aside a food container, I empty it and remove leftover material. I also keep paper away from wet items. The routine is easier when I do a little every day instead of letting everything pile up. If an item is confusing, I check the posted guide rather than assume that its appearance tells me where it belongs. I find a clear routine more useful than trying to remember every unusual case.

Q9

Tell me about a time you were unsure how to dispose of something. What did you do?

IL

I did not know where a container belonged. I checked the guide and sorted it.

IM

I once had packaging made of different materials. I checked our building's recycling guide. I separated the parts that could be removed and followed the instructions.

IH

A delivery package once confused me because it contained several materials joined together. I did not want to put the whole thing into the wrong container. I looked at the building's guide and separated the removable parts. The experience showed me why checking instructions is better than judging by appearance.

AL

After receiving a delivery, I was left with packaging that looked simple but contained several materials attached to each other. I first assumed that the whole package belonged with paper. Then I noticed a plastic layer and became uncertain. Instead of guessing, I checked the recycling guide posted in our building and looked for the relevant packaging information. I separated the parts that could be removed and followed the instructions for each remaining piece. It took a few extra minutes that time, but I understood the process better afterward. Since then, I have paid more attention when opening packages so I can separate materials before they become mixed together.

Q10

How have packaging and recycling habits changed? Discuss a useful change and a remaining difficulty.

IL

There are more delivery packages now. Guides help, but mixed materials are confusing.

IM

Online deliveries have increased the packaging in my home. Some packages are easier to separate now. However, labels and mixed materials still make recycling difficult.

IH

I notice much more packaging because I receive deliveries more often than before. Some companies use simpler boxes or fewer layers, which makes sorting easier. Clearer instructions also help. The remaining problem is that similar-looking containers can require different handling, so people still need guidance.

AL

In my own household, the biggest change is the amount of delivery packaging we handle. Years ago, I mainly dealt with shopping bags and ordinary food containers. Now boxes and protective materials arrive much more frequently. One useful improvement is that some packages are simpler to take apart, and the instructions are easier to notice. That reduces the effort needed at home. However, mixed materials remain confusing, especially when two containers look similar but need different handling. I think better packaging design and clear local guidance need to work together. People are more likely to follow a routine when the steps are easy to understand.

Q11

You want to reserve a table for a family dinner. Call the restaurant and ask about availability, seating, menu options, and the cancellation policy.

IL

Hello. Is a table available on Saturday? Can we sit together? Do you have mild dishes? Can I cancel?

IM

Hello, I would like a table for three on Saturday evening. Is one available? Do you have a quiet seating area and mild menu options? What is your cancellation policy?

IH

Hello, I am arranging dinner for three family members on Saturday. Do you have a table available around six? Could we sit in a quieter area? I would also like to know about mild dishes and any deposit or cancellation conditions before making a reservation.

AL

Hello, I would like to ask about a family dinner for three people this Saturday. First, do you have a table available around six in the evening? If that time is full, what nearby times could you offer? Second, is it possible to reserve a table in a quieter area where we can talk comfortably? I would also like to know whether you have mild dishes suitable for someone who does not enjoy spicy food. Finally, do you require a deposit, and what happens if we need to cancel or change the number of people? I would appreciate those details before confirming the booking.

Q12

Your family dinner reservation is confirmed, but the restaurant says your table will be delayed by an hour. Call, explain the problem, and offer two or three alternatives.

IL

We booked for six. An hour is too long. Can we come earlier, use another table, or cancel?

IM

Hello, our table for three was booked for six. Waiting until seven is difficult. Could you seat us earlier, offer another suitable table, or let us cancel without a fee?

IH

Hello, I received your message about our reservation. We planned dinner at six, so an hour's delay would disrupt our plans. Could you offer an earlier time or another table at six? If neither option works, could you return the deposit so we can make other arrangements?

AL

Hello, I am calling about our confirmed table for three this Saturday at six. Your message says we would now have to wait until seven. Unfortunately, that delay would not fit our family's plans. Could you first check whether an earlier time is available, perhaps around five thirty? If that is not possible, could we use another suitable table at six, even if it is not in our preferred area? As a final option, would you allow us to cancel and return the deposit so we can book somewhere else? Please tell me which arrangement you can confirm before we change our plans.

Q13

Tell me about a past experience when a restaurant plan changed unexpectedly. Explain what happened and how you handled it.

IL

A restaurant closed unexpectedly. I called another place, and we ate there.

IM

Once, a restaurant cancelled our booking because of a problem in the kitchen. I contacted another nearby restaurant. We changed locations and still enjoyed dinner.

IH

I once planned dinner with friends, but the restaurant contacted us shortly before we left. A kitchen problem meant it could not open that evening. I checked nearby alternatives and called to confirm a table. I sent everyone the new address, and the evening went well.

AL

A while ago, I arranged dinner with a few friends at a restaurant we had wanted to try. Shortly before we were due to leave, the restaurant called and explained that a kitchen problem had forced it to close for the evening. I was disappointed, but there was little time to complain. I checked two nearby alternatives and called one to confirm that a table was available. Then I sent my friends the new address and explained the change. The replacement restaurant was less special, but the food was good and we had a relaxed conversation. The experience reminded me that the people matter more than the original plan.

Q14

Some people enjoy active hobbies, while others prefer quiet indoor activities. How do you balance these options?

IL

I enjoy both. Cycling gives me energy, and music helps me relax.

IM

I choose active hobbies when I have been sitting all day. Quiet activities are better when I am tired. I think both can fit into a balanced routine.

IH

I do not see active and quiet hobbies as competing choices. They meet different needs. A bicycle ride helps when I need movement and fresh air. Listening to music works better when I need to rest. I consider my energy level and available time before deciding.

AL

I think a balanced routine needs both movement and quiet time. If I have spent most of the day sitting indoors, an active hobby can make me feel much better. Even a short bicycle ride gives me a change of scenery and helps me stop thinking about unfinished tasks. However, being active is not always the right answer. When I am physically tired, listening to music at home may be more useful than forcing myself to go outside. I try to choose according to what I need that day rather than follow a rigid plan. A hobby should support everyday life, not become another source of pressure.

Q15

When buying something, how do you balance convenience with reducing unnecessary packaging? Give reasons and an example.

IL

I avoid extra packaging when possible. I also consider price and convenience.

IM

I try to combine deliveries and avoid unnecessary packaging. However, I still need convenient options on busy days. Small practical changes are easier to maintain.

IH

I consider both convenience and waste rather than choosing one absolutely. If I can combine several purchases into one order, I do that. I also avoid extra wrapping when it serves no purpose. However, I think protecting fragile products matters because damaged goods create waste too.

AL

I try to make practical choices instead of treating convenience and waste reduction as complete opposites. For example, when I buy several household items, I see whether they can arrive together rather than in separate deliveries. I also avoid additional wrapping when it does not protect the product. At the same time, I understand that some packaging has a useful purpose. A fragile item that arrives broken can create more waste and require another journey. My approach is to reduce unnecessary layers while keeping enough protection. Small changes that I can repeat consistently seem more useful than a perfect rule that is too difficult to follow during a busy week.

2026-10-26

Lesson 32 · Full Simulation 11

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Q1

Please introduce yourself and tell me about an activity that helps you relax.

IL

I work on weekdays. Reading helps me relax.

IM

I have busy weekdays, so I enjoy reading before bed. It gives me a quiet break from my phone.

IH

My weekdays are usually organized around work and household tasks. In the evening, I read for twenty minutes. I do not set a strict page target because that would make reading feel like another responsibility.

AL

I enjoy a steady routine, but I also need a little time to myself. During the week, I am busy with work and everyday responsibilities. In the evening, I often read a novel or an essay collection. I used to reach for my phone whenever I had a spare minute. Reading gives me a more satisfying break because I can focus on one story instead of moving between different screens. On weekends, I sometimes take a book to a quiet cafe. It is a simple habit, but it helps me slow down and return to the next week feeling refreshed.

Q2

Describe your reading habits. Where do you usually read, and why do you like that place?

IL

I read on my sofa. It is quiet and comfortable.

IM

I usually read in my living room after dinner. I use a small lamp and put my phone away so I can focus.

IH

My favorite reading spot is a chair beside the window. During the day, there is plenty of natural light. At night, I use a warm lamp. I prefer short reading sessions because I can concentrate better.

AL

Most of my reading happens in a corner of my living room. There is a comfortable chair beside the window, and I keep a lamp and a glass of water within reach. The place is separate from the desk where I handle work, which helps me relax. Before I start, I leave my phone across the room so every notification does not interrupt me. I normally read for twenty or thirty minutes rather than trying to finish a whole chapter. If the story is especially interesting, I continue. Having the freedom to stop makes the habit easier to maintain.

Q3

Tell me about a memorable experience you had while reading a book. What made it memorable?

IL

I read a mystery novel. The ending surprised me.

IM

Last winter, I read a mystery novel that a friend recommended. I guessed the ending incorrectly. We discussed the clues afterward.

IH

One rainy weekend, I started a mystery novel just to pass the time. The story pulled me in. Near the end, a small detail changed my understanding of everything. I went back to check the clues I had missed.

AL

One rainy Saturday, I picked up a mystery novel that a friend had recommended. I expected to read a few pages while waiting for the rain to stop. Instead, I stayed in my chair for most of the afternoon. I was convinced that one character was responsible, but the final chapter revealed a completely different explanation. What impressed me was that the clues had been there from the beginning. I reread several scenes, and they suddenly made sense in a new way. Later, my friend and I compared our guesses over coffee. That conversation made the experience even more memorable.

Q4

How have your reading habits changed? Compare your habits in the past and now.

IL

I used to read paper books. Now I also use an electronic reader.

IM

In the past, I only read paper books at home. Now I use an electronic reader while traveling, but I still enjoy paper books.

IH

My reading habits have become more flexible. I used to insist on finishing every book, even when I lost interest. Now I allow myself to stop. I also use electronic books when carrying a paper copy would be inconvenient.

AL

The biggest change is that I no longer treat reading as something I must complete perfectly. Years ago, I would start a book and insist on finishing it even if I had lost interest. As a result, I sometimes avoided reading altogether. These days, I choose books more carefully and allow myself to switch to something else. I also use an electronic reader during trips because it saves space in my bag. At home, though, I still enjoy turning real pages. Having both options has made reading easier to fit into my life, and I enjoy it much more than before.

Q5

Describe a cafe you enjoy visiting. What is it like, and what do you usually do there?

IL

I like a cafe near my home. I drink coffee and read.

IM

There is a quiet cafe ten minutes from my home. It has large windows. I usually order a coffee and read for an hour.

IH

My favorite cafe is on a side street near a park. The tables are not crowded together, and the music is soft. I normally visit in the late morning and sit by the window if a seat is available.

AL

There is a cafe I enjoy visiting on a quiet street near my home. From the outside, it looks ordinary, but the inside feels bright and welcoming. The owner leaves enough space between tables, which I appreciate. I usually go on a weekend morning before it gets busy. I order a coffee, find a seat near the window, and read or make notes about the coming week. I do not go there to work for hours. For me, it is a place to enjoy a short break. The calm atmosphere matters much more than having a complicated drinks menu.

Q6

Describe a time something unexpected happened at a cafe. How did you handle it?

IL

I left a notebook at a cafe. The staff kept it for me.

IM

Once, I left my notebook at a cafe. I noticed it was missing at home. I called the cafe and picked it up later.

IH

I once left a notebook at my favorite cafe. It contained personal plans, so I was worried. I called and described its blue cover. Fortunately, the staff had put it aside. I collected it that afternoon and thanked them.

AL

A few months ago, I stopped at a cafe with a notebook where I had written ideas and travel plans. I was distracted when I left because my phone rang as I was packing my bag. At home, I realized the notebook was missing. I called the cafe immediately and described its blue cover and the seat I had used. A staff member checked behind the counter and told me someone had handed it in. I felt incredibly relieved. I returned that afternoon and thanked the staff. Since then, I always check the table and chair before leaving a cafe.

Q7

Compare the cafes you preferred in the past with those you prefer now. Why have your preferences changed?

IL

I used to like popular cafes. Now I prefer quiet places.

IM

I used to visit cafes I saw online. Now I care more about comfortable seats and quiet music. I also prefer places near home.

IH

In the past, I chose cafes with unusual decorations because I wanted pictures. I realized those places were not always comfortable. Now I look for good seating, reasonable noise levels, and consistent coffee. I prefer places I can reach on foot.

AL

My preferences have changed from looking for something impressive to looking for something comfortable. A few years ago, I would travel quite far to visit a cafe I had seen online. I enjoyed the unusual interiors, but sometimes I spent more time waiting for a seat than relaxing. Now I pay attention to practical details, such as whether the chairs are comfortable and whether the music is too loud. I also appreciate friendly service and a location close to home. I still enjoy a special cafe occasionally, but a reliable neighborhood place is the one I return to most often.

Q8

What public transportation do you use? Describe a typical trip and how you prepare for it.

IL

I take the subway. I check the route before leaving.

IM

I use the subway to go downtown. I check the route and travel time on my phone. I carry a transport card.

IH

For trips across the city, I use the subway because the arrival times are predictable. I check where to transfer and leave extra time. If my destination is far from a station, I walk or take a short bus ride.

AL

When I need to travel across the city, the subway is usually my first choice. I find it easier to plan around than road traffic, especially during busy periods. Before leaving home, I check the route, the transfer station, and which exit is closest to my destination. That last detail can save a surprising amount of walking. I also allow extra time in case I miss a train or take the wrong direction. For the final part of the trip, I often walk instead of waiting for another bus. The journey is not always comfortable, but it is practical and affordable.

Q9

Tell me about a time a transportation delay affected your plans. What did you do?

IL

My train was delayed. I called my friend and took a bus.

IM

My train was delayed on the way to dinner. I contacted my friend and checked another route. I arrived twenty minutes late.

IH

I once experienced a subway delay before a dinner reservation. When the announcement said the delay would continue, I checked a bus route. I contacted my friend and the restaurant, then changed my route. Fortunately, they held the table.

AL

One evening, I was taking the subway to meet a friend for dinner when the train stopped between stations. At first, I thought it would only take a minute. Then an announcement explained that there was a longer delay ahead. When we reached the next station, I checked an alternative route and found a bus that stopped near the restaurant. I messaged my friend and called the restaurant to explain that we might be late. Fortunately, they agreed to hold the table briefly. I arrived about twenty minutes behind schedule. Communicating early prevented the situation from becoming worse.

Q10

How has technology changed public transportation? Explain benefits and one limitation.

IL

Apps show routes and arrivals. They help me, but my battery can run out.

IM

Travel apps make unfamiliar trips easier. They show routes and delays. However, information can be inaccurate, so I still check station signs.

IH

Apps let people compare routes and see arrival estimates. A missed connection is less stressful because another route is easy to find. However, estimates can change. I think people should still understand the general route instead of following a screen without thinking.

AL

Technology has made public transportation easier to use, particularly in unfamiliar areas. A phone app can compare routes, estimate arrival times, and suggest which exit to use. In the past, a missed connection could leave me uncertain about what to do next. Now I can usually find another option within a minute. However, I have learned not to trust the screen completely. Arrival estimates can change, and a weak signal or an empty battery can suddenly remove that support. I see travel apps as helpful guides, but I still check station signs and keep a basic picture of the route in mind.

Q11

You are planning a weekend hotel stay with a friend. Call the hotel and ask about a twin room, breakfast, check-in, and cancellation.

IL

Hello. Do you have a twin room? Is breakfast included? When is check-in? Can I cancel?

IM

Hello, I am traveling with a friend next Saturday. Is a twin room available? Is breakfast included? What time is check-in, and what is your cancellation policy?

IH

Hello, I would like a room for two adults next Saturday. Do you have a twin room, and what is the total price? Is breakfast included? Could you also explain check-in times and the deadline for cancelling without a charge?

AL

Hello, I am planning a weekend trip with a friend, and I would like to check a few details before making a reservation. First, do you have a twin room available for next Saturday night, and what is the total price, including additional fees? Second, is breakfast included, or would we pay separately? We may arrive before the afternoon, so could you explain your check-in time and whether luggage storage is available? Finally, what is the deadline for cancelling without a charge? Those details will help us decide which room option would suit our plans.

Q12

You booked the twin room, but the hotel now offers only a double room. Call, explain the problem, and suggest two or three solutions.

IL

I booked a twin room. Can you change rooms, add a bed, or cancel without a fee?

IM

Hello, I booked separate beds for my friend and me. A double room is unsuitable. Could you find a twin room, add a bed, or allow a free cancellation?

IH

Hello, I reserved a twin room for next Saturday, but your message offers only a double. We need separate beds. Could you check another room category at the same price? Otherwise, could you provide an extra bed or let us cancel without a penalty?

AL

Hello, I am calling about the twin room I reserved for next Saturday. Your message says only a double room is now available. I am traveling with a friend, so two separate beds were an important part of the booking. Could you first check for a twin room in another category at the original price? If that is not possible, would an extra bed fit comfortably without an additional charge? As a final option, could you allow us to cancel without a penalty so we can find suitable accommodation elsewhere? Please let me know which solution you can confirm.

Q13

Tell me about a past experience when accommodation did not match your expectations. Explain the problem, your actions, and the outcome.

IL

My hotel room was noisy. I asked the staff, and they moved me.

IM

Once, my hotel room faced a busy road. I asked reception for a quieter room. They moved me, and I slept well.

IH

I once requested a quiet hotel room but received one above a busy street. Closing the window did not help. I explained the situation calmly at reception. They offered a smaller room on the other side, and I accepted it.

AL

During a short trip last year, I discovered that my hotel room faced a busy road. I had requested a quiet room because I needed to leave early the next morning. I first checked whether the window was properly closed, but the traffic was still loud. Rather than getting angry, I went to reception and explained what I had requested and why it mattered. The receptionist offered a room facing an inner courtyard. It was smaller but much quieter, so I accepted it. That experience taught me to state a practical problem clearly and stay open to a reasonable alternative.

Q14

Compare relaxing at home with spending time at a cafe. Which do you prefer in different situations?

IL

Home is comfortable. A cafe gives me a change of scenery. I enjoy both.

IM

I prefer home when I am tired because it is private and free. When I need a change of scenery, I go to a cafe.

IH

Both places help in different ways. Home is private and comfortable after a tiring day. A cafe creates a break from chores and familiar surroundings. If I feel mentally stuck, a short walk to a cafe can be more refreshing.

AL

I do not think one option is always better because they solve different problems. When I am physically tired, relaxing at home is usually best. I can wear comfortable clothes, choose the noise level, and take a break without spending money. However, if I have spent the entire day indoors, staying home may not feel like a real change. Walking to a nearby cafe helps me reset in that situation. I also enjoy the gentle background activity, provided it is not too noisy. My choice depends less on which place is attractive and more on the kind of rest I need.

Q15

Do you prefer booking through an app or speaking directly with staff? Give reasons and an example.

IL

Apps are quick. Staff explain special requests. I use both.

IM

I compare prices in apps, but I contact staff for important requests. For example, I would confirm separate beds directly with a hotel.

IH

Apps are useful for comparing prices and keeping records. However, a short conversation helps when a request is unusual. If two friends need separate beds, I would confirm that directly rather than assume a note in an app guarantees it.

AL

I prefer a combination of both methods. Apps are excellent for comparing prices, checking locations, and keeping a written record. They save time when a request is simple. However, they sometimes make an important detail look more certain than it is. A room preference entered in a comment box may only be a request, not a confirmed arrangement. If I were traveling with a friend who needed a separate bed, I would contact the hotel and ask for written confirmation. In my view, the best approach is technology for convenience and direct communication for details that could seriously affect the trip.

2026-10-25

Lesson 31 · Full Simulation 10

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Q1

Please introduce yourself. Describe your family, your work, and something you enjoy doing on a free weekend.

IL

I am an engineer and I live with my family. On weekends, I cook, walk, and spend time at home.

IM

I work as an engineer and live with my wife and daughter. My weekdays are busy, so I enjoy simple weekends. We cook a meal, visit a nearby shop, or take a walk together.

IH

I work as an engineer and live with my family in a residential neighborhood. A free weekend gives me time to slow down and do things that are difficult to fit into weekdays. I enjoy cooking something simple, walking with my family, and making a short visit to a local market. These activities are ordinary, but they help me feel refreshed.

AL

I work as an engineer, and I live with my wife and daughter. During the week, my attention is usually divided between technical tasks and family responsibilities, so a free weekend feels valuable even when we have no major plans. I enjoy making a simple meal, taking a walk, and visiting a local market with my family. I used to think a satisfying weekend needed a long outing, but that often left everyone tired. Now I prefer one small activity and enough unplanned time to relax. That balance helps us talk naturally and return to the week feeling rested rather than rushed.

Q2

Describe a store or market you often visit. Tell me where it is, what it sells, how it is organized, and why you go there.

IL

I visit a supermarket near my home. It sells food and household goods. It is clean and easy to use.

IM

I often visit a supermarket about ten minutes from home. It sells fresh food, snacks, cleaning products, and basic household goods. The aisles are clearly labeled, and I can finish a small shopping trip quickly.

IH

The store I visit most often is a neighborhood supermarket within walking distance of my apartment. Fresh produce is near the entrance, and refrigerated items are arranged along the back wall. It also has household supplies and a small bakery. The selection is not enormous, but the layout is familiar and prices are displayed clearly. I go there because it is convenient for ordinary purchases.

AL

My regular store is a neighborhood supermarket that is close enough to reach on foot, which makes it useful for both planned shopping and a missing ingredient. The entrance leads into the produce section, while dairy products, meat, and other refrigerated items are arranged farther inside. Household goods have their own clearly labeled aisles, and the checkout area includes both staffed counters and self-service machines. It is not the cheapest or largest store in the city, but I know the layout and can judge freshness easily. That familiarity saves time, prevents unnecessary wandering, and makes it a dependable part of our weekly routine.

Q3

Explain how you usually shop for groceries or household supplies, from making a list to putting everything away.

IL

I make a list and go to the store. I compare prices and buy what I need. Then I put the food away.

IM

Before shopping, I check the refrigerator and write a short list. At the store, I compare prices and expiration dates. I buy cold items last, check the receipt, and put everything away when I get home.

IH

My routine starts by checking what we already have and planning a few meals. I group the list by store section so I do not walk back and forth. At the store, I compare unit prices rather than only package prices and check dates on fresh food. I leave frozen items until the end. Once home, I put cold food away first and move older products to the front.

AL

I usually begin by checking the refrigerator, pantry, and household supplies before deciding what to buy. This prevents duplicate purchases and helps me plan meals around ingredients that need to be used soon. I organize the list by section, compare unit prices, and consider whether a discounted package is actually a useful amount for our family. Freshness and storage space matter as much as the advertised price. I collect frozen food last, review the receipt, and carry reusable bags. At home, I put cold items away immediately and move older products to the front. The routine is simple, but it reduces wasted food and rushed decisions.

Q4

Tell me about a time when a shopping trip did not go as expected. Describe the problem, how you handled it, and the result.

IL

A price was wrong at checkout once. I showed the shelf label. The employee checked it and corrected the bill.

IM

Once, a product cost more at checkout than the shelf label showed. I politely asked the employee to check it. The promotion had not been updated in the system, so the employee corrected the price and apologized.

IH

During one shopping trip, I noticed that a family-size product was charged at a higher price than the promotion on the shelf. I first checked that the size and product code matched. Then I showed the cashier a photo of the label and asked for clarification. A supervisor found that the promotion had not reached the checkout system. The price was corrected, and I learned to keep the receipt until I checked it.

AL

A memorable shopping problem happened when a product advertised at a special price appeared at full price on my receipt. Rather than assuming the cashier had made a mistake, I checked the package size and promotion dates, then took a photo of the shelf label. I returned to the counter and explained the difference calmly. The supervisor discovered that the promotion was valid but had not been entered correctly in the checkout system. The store refunded the difference and changed the label information. It took a few extra minutes, but clear evidence made the conversation straightforward and helped me avoid an unnecessary argument.

Q5

What do you usually cook at home? Describe a dish you make and explain how you prepare it.

IL

I make fried rice at home. I cut vegetables and cook them with rice and eggs. It is simple and tasty.

IM

I often make fried rice because it uses ingredients we already have. I cut vegetables, cook an egg, and add rice to the pan. I season it lightly and serve it with soup or a small side dish.

IH

A dish I make regularly is vegetable fried rice. I start by checking which vegetables need to be used, then chop them into similar sizes so they cook evenly. I cook the egg separately, stir-fry the vegetables, and add chilled rice. I season a little at a time and mix the egg back in near the end. It is flexible, quick, and easy to adjust for my family's preferences.

AL

One dish I make often is vegetable fried rice because it turns a few ordinary ingredients into a complete meal without much preparation. I begin by checking the refrigerator and choosing vegetables that should be used soon. After chopping them into small, even pieces, I cook the egg separately and set it aside. I stir-fry the firmer vegetables first, add the softer ones, and then mix in chilled rice. I season gradually so the dish does not become too salty and return the egg near the end. The appeal is its flexibility: everyone gets a familiar meal, and fewer ingredients are wasted.

Q6

Tell me about a time when a dish did not turn out as you expected. What went wrong, and how did you respond?

IL

I once put too much salt in soup. I added water and vegetables. It tasted better, and we could eat it.

IM

Once, I made soup that was much too salty. I stopped adding seasoning and moved part of it to another pot. I added water and more vegetables, tasted it again, and served a smaller amount with rice.

IH

I once made a large pot of soup for my family and accidentally used more seasoning than I intended. I tasted it before serving and realized that simply adding water would make too much soup. I divided it into two pots, added plain broth and vegetables, and saved one portion for another day. Dinner was a little late, but the food was usable. Since then, I measure strong seasonings and taste earlier.

AL

A cooking mistake that taught me something useful involved a pot of soup that became far too salty. I had added seasoning while talking and did not taste it until the end. My first reaction was to pour in more water, but that would have created more food than we could use. Instead, I divided the soup, added unsalted broth and fresh vegetables to one portion, and stored the rest as a base for another meal. We ate later than planned, but nothing had to be thrown away. The experience changed my habit: I now add strong seasoning in stages and taste before deciding that the dish is finished.

Q7

Compare the way people cooked in the past with the way they cook now. Consider tools, recipes, time, and food choices.

IL

In the past, people used family recipes. Now they use videos, meal kits, and new appliances. Cooking is faster but sometimes more expensive.

IM

In the past, people often learned from family and prepared most ingredients themselves. Today, online recipes, meal kits, and small appliances save time. There are more choices, but people need to check cost and nutrition carefully.

IH

Cooking has become more accessible and more varied. In the past, people often relied on family knowledge and spent more time preparing ingredients. Now videos explain techniques clearly, and appliances or meal kits reduce preparation. People can try international dishes without buying a cookbook. However, convenience can increase packaging and cost, so modern cooking still requires judgment about portions, nutrition, and how often to use prepared food.

AL

The main change in cooking is that information and convenience are available almost immediately. In the past, many people learned by watching relatives, repeating familiar dishes, and preparing ingredients from the beginning. Today, short videos, searchable recipes, meal kits, and compact appliances help people cook despite limited time or experience. These tools also make unfamiliar cuisines less intimidating. At the same time, an attractive recipe is not always practical for a family's budget, equipment, or nutritional needs. I think the best approach combines traditional habits, such as tasting and using leftovers, with modern tools that solve an actual problem rather than creating another purchase.

Q8

Describe how the weather changes through the year where you live. How does it affect your everyday activities?

IL

We have four seasons. Summer is hot and winter is cold. I walk outside more in spring and autumn.

IM

Where I live, summers are hot and humid, while winters are cold and dry. Spring and autumn are more comfortable for outdoor activities. I change my clothing, exercise time, and family plans depending on the season.

IH

The weather changes noticeably across the year. Summer heat and heavy rain make outdoor plans less predictable, so I exercise early or choose indoor activities. Winter brings cold wind and occasional icy surfaces, which require warmer clothing and more travel time. Spring and autumn are usually the easiest seasons for walks and short outings. The weather affects small decisions every day, from what I wear to whether I carry an umbrella.

AL

The four seasons create very different versions of everyday life in my area. In summer, heat, humidity, and sudden rain affect commuting, exercise, and even how long fresh food can remain outside. I tend to go out earlier and keep an indoor alternative for family plans. Winter requires more attention to clothing, dry air, and potentially slippery paths, so I allow extra travel time and reduce unnecessary trips during bad conditions. Spring and autumn usually provide the most comfortable weather for walking and outdoor meals. I enjoy the variety, but I have learned that flexible routines work better than expecting every season to support the same activities.

Q9

Tell me about a time when bad weather changed a family outing. What had you planned, and what did you do instead?

IL

We planned a picnic, but it rained heavily. We stayed inside and cooked together. The day was different but enjoyable.

IM

Once, my family planned a picnic, but heavy rain arrived that morning. We checked the forecast and canceled the outdoor plan. Instead, we bought ingredients, cooked lunch together, and played a board game at home.

IH

My family once planned a picnic at a nearby park, but a weather alert warned of heavy rain and strong wind. We had already prepared some food, so canceling felt disappointing. After checking the official forecast, we decided not to travel. We turned the picnic into an indoor lunch, let everyone choose a small activity, and played a board game afterward. The day taught us that changing the setting does not have to ruin time together.

AL

A family outing that changed completely began with a simple plan for a picnic and a long walk. We had packed food the night before, but the morning forecast showed heavy rain and strong wind arriving around lunchtime. Rather than hoping the warning was exaggerated, we checked the official update and canceled the outdoor trip. We moved the prepared food to the dining table, made one warm dish together, and let each person suggest an activity for the afternoon. The result was less exciting than the original plan but much more relaxed than traveling in poor weather. It reminded me that the purpose of the outing was time together, not completing a particular itinerary.

Q10

How has access to weather information changed people's planning? Discuss both the benefits and the limitations of modern forecasts.

IL

In the past, people watched the weather on television. Now phone apps give updates and alerts. They help, but forecasts can still be wrong.

IM

People once waited for television forecasts, but now phone apps show hourly predictions and alerts. This helps us choose travel times and prepare alternatives. However, an app cannot predict every local shower, so we still need judgment.

IH

Weather information has become faster, more detailed, and easier to personalize. People can check an hourly forecast, rain radar, or alerts for a specific area instead of waiting for a television report. That helps with commuting, outdoor events, and family travel. The limitation is that detailed numbers may look more certain than they really are. I use forecasts to manage risk and prepare alternatives, not as a promise that conditions will follow a precise schedule.

AL

Modern weather services have changed planning from checking one general prediction to monitoring conditions as they develop. Hourly forecasts, radar images, and location-based alerts can help people adjust departure times, protect outdoor equipment, or cancel an unsafe activity early. The information is especially valuable when several family members need to coordinate. Still, convenience creates a risk of false certainty: a precise percentage or time can make a forecast seem guaranteed, even when local conditions change quickly. I prefer to check trends, official warnings, and the consequences of being wrong. A forecast is most useful when it supports a flexible decision rather than an inflexible expectation.

Q11

Your washing machine has stopped working. Call a repair service and ask three or four questions about available appointments, diagnosis fees, repair costs, parts, and warranty coverage.

IL

Hello, my washing machine stopped working. When can someone visit? Is there a diagnosis fee? How much could repair cost? Is it under warranty?

IM

Hello, I need a washing machine repair. What appointments are available this week, and how long is the arrival window? Is there a diagnosis fee? Could you explain how repair costs are approved and whether parts or warranty coverage need to be checked first?

IH

Hello, I am calling because my washing machine stops during the wash cycle. Could you tell me the earliest available appointment and the expected arrival window? Is there a separate diagnosis fee, and is it included in the repair price? I would also like to know whether the technician brings common parts and what documents are required to check warranty coverage before the visit.

AL

Hello, I would like to arrange a repair for a washing machine that stops in the middle of a cycle. What is your earliest available appointment, and will you provide a specific arrival window? Is there a diagnosis or travel fee even if I decide not to proceed with the repair? Before replacing any parts, will the technician explain the total cost and obtain my approval? Could you also tell me whether common parts are carried on the first visit and which purchase or warranty documents I should prepare? I would like to understand those conditions before confirming the appointment.

Q12

The technician has missed the confirmed appointment, and you need the washing machine urgently. Call the service, explain the problem, and propose two or three alternatives.

IL

Hello, the technician did not arrive. I have the confirmation. Could someone come today, could another branch help, or could you book the first appointment tomorrow?

IM

Hello, I waited during the confirmed arrival window, but no technician came. I need the washing machine urgently. Could you send another technician today, contact a nearby service branch, or give me the first appointment tomorrow without an extra visit fee?

IH

Hello, I need help with a missed repair appointment. My confirmation shows this morning, but the arrival window has ended and I have received no update. Could another technician visit today? If that is impossible, could a nearby authorized branch handle the repair? A third option would be the first appointment tomorrow with no additional travel fee. Please confirm a realistic time before I change my schedule again.

AL

Hello, I am calling about a confirmed washing machine repair appointment that was missed today. I stayed home for the entire arrival window, but no technician arrived and I received no delay message. We need the machine urgently, so I would like to discuss a practical solution. Could you send another technician later today and provide a firm arrival window? If your team is fully booked, could you arrange a visit through a nearby authorized branch under the same booking? Otherwise, please reserve the first appointment tomorrow and waive any additional travel charge. Could you check those options and confirm the arrangement by message?

Q13

Tell me about a past experience when a repair or home-service appointment was delayed or missed. Describe what happened, how you responded, and the outcome.

IL

A repair worker once arrived late. I called the office and asked for an update. They gave me a new time and fixed the problem that afternoon.

IM

Once, an appliance repair appointment was delayed without notice. I called the service office and explained that I had another commitment. They contacted the technician, gave me a new arrival time, and completed the repair later that day.

IH

I once took time off for a home repair, but the technician did not arrive during the promised window. I checked my confirmation and called the service office rather than calling repeatedly without details. An earlier repair had taken longer than expected. The office arranged another technician and sent a clear arrival message. The repair was completed that afternoon, and I learned to ask for updates before the end of a long waiting period.

AL

A related experience happened when I stayed home for an appliance repair and the technician missed the promised arrival window. I had moved a work commitment, so the lack of information was more frustrating than the delay itself. I opened the confirmation, called the office, and explained the practical limit on how long I could wait. The employee discovered that an earlier job had become more complicated and arranged a different technician from a nearby area. I received a clear message with a revised time, and the repair was finished that afternoon. The experience taught me to ask for a workable schedule and written confirmation instead of focusing only on an apology.

Q14

Compare shopping online with shopping in a physical store for household appliances. Which factors matter most when choosing between them?

IL

Online shopping is convenient and makes prices easy to compare. A store lets me see the product and ask questions. I choose based on price and service.

IM

Online shopping offers more choices and convenient price comparison, while a physical store lets me inspect size, noise, and controls. For an appliance, I also compare delivery, installation, returns, and after-sales service rather than choosing only the lowest price.

IH

Online and physical-store shopping offer different kinds of confidence. Online, I can compare models and prices quickly and read many reviews. In a store, I can test controls, check dimensions, and ask detailed questions. With appliances, hidden delivery or installation conditions can change the total cost. I use online research to narrow the options, then choose the seller that provides the clearest specifications and reliable service.

AL

When buying a household appliance, I compare online and physical stores by the quality of information and the total service, not just the advertised price. Online stores make it easy to compare specifications and find a wider range of models, but reviews may not reflect my home's layout or needs. A physical store allows me to inspect controls, storage space, noise, and build quality while asking questions directly. Either option can be good if delivery, installation, removal of the old appliance, returns, and repairs are explained clearly. I usually research online first, then choose the seller whose final conditions are the most transparent and practical.

Q15

Some people replace a broken appliance immediately, while others prefer to repair it. What should people consider, and how can companies help them decide?

IL

People should compare repair cost, safety, and the age of the appliance. Companies should explain prices and provide parts so customers can make a fair choice.

IM

Repair can save money and reduce waste, but replacement may be better when an appliance is unsafe or very inefficient. People need a clear diagnosis, a total repair price, and an idea of how long the repaired product may last. Companies should provide that information honestly.

IH

The decision to repair or replace should depend on safety, age, repair cost, expected remaining life, and energy use. A cheap repair is not always sensible if other major parts are likely to fail, while a small fault should not force someone to discard a useful machine. Companies can help by providing understandable diagnoses, itemized prices, available parts, and reasonable repair warranties. Customers should be able to compare options without pressure.

AL

Repairing and replacing both have costs that extend beyond the immediate price. A customer should consider whether the appliance is safe, how serious the fault is, how long the repair is likely to last, and whether a newer model would meaningfully reduce running costs. Environmental waste also matters, but it should not be used to pressure someone into an unreliable repair. Companies can support a fair decision by offering an understandable diagnosis, itemized charges, realistic parts availability, and a warranty on the work. The most useful service explains the consequences of each option and lets the customer decide without misleading urgency or hidden fees.

2026-10-24

Lesson 30 · Full Simulation 09

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Q1

Please introduce yourself. Tell me about your work, your family, and a healthy routine you try to maintain.

IL

I am an engineer and I live with my family. I work during the week. I try to walk or run to stay healthy.

IM

I work as an engineer, and I live with my family. My weekdays are usually busy, so I try to exercise in the evening. A short run or walk helps me relax and sleep better.

IH

I work as an engineer, and much of my weekday requires concentration. After work, I value quiet time with my family because it helps me reset. I also try to maintain a realistic exercise routine. Instead of planning a long workout every day, I run or walk for a short time when my schedule allows. That habit gives me energy and creates a clear boundary between work and home.

AL

I work as an engineer, so my weekdays involve technical decisions, deadlines, and sustained concentration. At home, I value ordinary time with my family, such as sharing dinner or talking about the day. A healthy routine I try to maintain is running several times a week. I used to set ambitious goals and then skip exercise when work became busy. Now I choose a shorter route that fits my actual schedule. That approach has made me more consistent, improved my mood, and given me a dependable way to move out of work mode.

Q2

Describe a place where you usually run. Tell me about its location, scenery, surface, facilities, and the people you see there.

IL

I run on a path near my home. It is flat and clean. There are trees, lights, and many walkers.

IM

I usually run on a path near my apartment. It follows a small stream and has trees, lights, and benches. The surface is smooth, so runners, walkers, and families use it in the evening.

IH

The place where I run most often is a streamside path about ten minutes from my apartment. It has a smooth surface, distance markers, lights, and a few water fountains. Trees separate much of the path from the road, so it feels calmer than the surrounding neighborhood. In the morning I see serious runners, while evenings bring families, dog walkers, and people commuting by bicycle.

AL

My regular running route follows a stream near my apartment and connects several neighborhood parks. The path is wide enough for runners and walkers to share, and painted lanes help separate bicycles in the busiest sections. Distance markers make pacing easy, while trees, lighting, benches, and water fountains keep the route comfortable in different seasons. Early mornings are quiet and attract focused runners. After dinner, the atmosphere becomes more social as families, older residents, and dog walkers arrive. I like the route because it feels connected to the neighborhood while still providing enough space to concentrate on my pace.

Q3

Walk me through your usual running routine, from preparing at home to cooling down afterward.

IL

I change clothes and stretch. I run for about thirty minutes. Then I walk, drink water, and go home.

IM

Before I run, I check the weather, change into comfortable clothes, and do a short warm-up. I start slowly, run for about thirty minutes, and finish with walking, water, and light stretching.

IH

My routine begins by checking the weather and deciding on a realistic distance. I change clothes, drink a little water, and warm up my ankles and hips. For the first few minutes, I run slowly instead of chasing a target pace. I then settle into a steady rhythm and adjust if I feel tired. At the end, I walk until my breathing calms down, stretch lightly, record the run, and prepare for the next day.

AL

My usual routine is designed to remove small excuses before they become reasons to skip exercise. I check the weather, lay out simple clothing, and choose a distance that matches my energy rather than an ideal plan. After a brief mobility warm-up, I begin slowly and use the first kilometer to judge how my body feels. Most runs are steady and conversational instead of exhausting. I finish by walking until my breathing settles, drinking water, and stretching the areas that feel tight. I record only a few details, such as distance and effort, because the main goal is consistency rather than turning every run into a test.

Q4

Tell me about a memorable time when a run did not go as planned. Explain what happened, what you did, and what you learned.

IL

One evening it started raining during my run. I slowed down and went to a nearby store. I waited and returned home safely.

IM

Once, heavy rain started while I was running far from home. The path became slippery, so I stopped trying to finish my distance. I walked to a convenience store, checked the weather, and took a bus home. I learned to plan a safe exit.

IH

I once began a run under a cloudy sky, but a sudden downpour arrived when I was several kilometers from home. The surface became slippery and visibility dropped. I first reduced my pace, then decided that finishing the planned distance was not worth the risk. I sheltered at a convenience store, checked the radar, contacted my family, and used public transportation to return. The experience taught me to carry a transit card and identify safe exit points before longer runs.

AL

One of my most useful running lessons came from a route that looked manageable at the start but changed quickly when a storm moved in. I was far from home when the rain became intense, the path began collecting water, and cyclists had difficulty seeing pedestrians. My first instinct was to keep going so the workout would feel complete. Instead, I slowed down, left the path at the nearest public exit, and waited in a convenience store while checking the weather radar. I informed my family and took a bus home. Since then, I have treated changing conditions as part of the run and planned multiple safe exit points rather than tying success to a fixed distance.

Q5

Tell me about a typical family meal at your home. Who prepares it, what do you eat, and what do you usually talk about?

IL

My family eats dinner together. We have rice, soup, and side dishes. We talk about work, school, and our plans.

IM

On many evenings, my family eats dinner together after work and school. We usually have rice, soup, vegetables, and one main dish. We share the preparation and talk about our day or weekend plans.

IH

A typical family dinner is simple rather than formal. One person may prepare the main dish while someone else sets the table or washes vegetables. We often eat rice, soup, several side dishes, and a dish everyone can share. During the meal, we talk about work, school, small problems, or plans for the weekend. The conversation matters as much as the food because it helps us notice how everyone is doing.

AL

A typical family meal at my home is built around convenience, shared work, and conversation. We usually eat rice, soup, vegetables, and one main dish that can be placed in the center of the table. Preparation is divided naturally: one person cooks, another sets the table, and someone else clears dishes afterward. We do not force a serious conversation, but the meal gives us a regular chance to mention work, school, appointments, or something funny that happened. Even when dinner is brief, sitting together keeps small concerns from being postponed and makes the home feel coordinated rather than rushed.

Q6

Tell me about a memorable family meal or celebration. Describe the occasion, preparation, atmosphere, and why it stayed with you.

IL

We had a birthday dinner at home. We cooked favorite food and bought a cake. Everyone laughed, and I remember the warm atmosphere.

IM

A memorable meal was a family birthday dinner at home. We prepared a favorite dish, decorated the table, and brought out a small cake. The plan was simple, but everyone relaxed and shared stories, so the evening felt special.

IH

A memorable family meal happened when we celebrated a birthday at home instead of going to a crowded restaurant. We planned the menu around the person's favorite food, divided the cooking, and kept the decorations simple. During dinner, we looked at old photos and told stories that had been forgotten. The meal lasted longer than expected because no one felt rushed. What stayed with me was the relaxed atmosphere and the feeling that preparation itself was part of the celebration.

AL

One family birthday remains memorable because it showed that a meaningful celebration does not require an expensive restaurant. We cooked at home, assigned each person a manageable task, and prepared a favorite main dish with a small cake. A minor mistake in the kitchen actually made everyone laugh and lowered the pressure to make the evening perfect. After dinner, we looked through old photos and heard stories that had not come up in years. Because there was no fixed reservation time, the conversation developed naturally. I remember the meal less for the menu than for the sense that everyone had contributed and had time to be fully present.

Q7

How have family meals changed over time? Compare the past and present in terms of schedules, food choices, technology, and communication.

IL

In the past, my family ate together more often. Now schedules are busier and we order food sometimes. We also use messages to plan meals.

IM

In the past, family meals followed a fixed time and were mostly home-cooked. Now work and school schedules are less predictable, so we plan by message and sometimes use delivery. We eat together less often, but we try to protect a few meals each week.

IH

In the past, family meals were organized around a more predictable schedule, and most dishes were prepared at home. Today, different work and school hours make a fixed dinner time harder. Messaging helps us coordinate, while delivery services and meal kits provide flexibility. Technology saves time, but it can also bring phones to the table. We now focus less on eating together every day and more on protecting several meals when everyone can actually talk.

AL

Family meals have shifted from a fixed household routine to something that requires active coordination. In the past, schedules were more predictable, meals were mainly home-cooked, and people usually knew when to come to the table. Now work, school, and outside activities change from day to day. Messaging, grocery delivery, and meal kits make dinner possible even when time is limited, but screens can weaken the conversation that gives the meal its value. My family has responded by planning a few shared meals instead of expecting perfect attendance every evening. The frequency may be lower, but the meals we protect are often more intentional.

Q8

What kinds of noise problems can occur where people live? Describe common sources, when they happen, and how they affect residents.

IL

People hear traffic, construction, and loud music. Noise is worse at night. It can disturb sleep and cause stress.

IM

Common noise comes from traffic, construction, pets, furniture, or loud music. Daytime noise is annoying, but late-night noise is more serious because it interrupts sleep and creates conflict between neighbors.

IH

Residential noise can come from roads, construction, delivery vehicles, pets, appliances, or sound traveling between apartments. The timing matters as much as the volume. A short repair during the day may be acceptable, while repeated impact sounds late at night can interrupt sleep. Noise also creates uncertainty because residents may not know where it comes from or how long it will continue. If communication fails, a small disturbance can become a personal conflict.

AL

Noise in residential areas is rarely caused by a single source. Traffic and construction create predictable daytime sound, while pets, moving furniture, exercise equipment, appliances, or music may travel through shared walls and floors. Residents usually tolerate brief noise when they understand the reason and duration. The greatest stress comes from repeated sound late at night or early in the morning because it affects sleep and gives people little control over their environment. Poor communication can make the problem feel intentional even when it is accidental. Clear quiet hours, early notice, and a neutral reporting process can prevent ordinary noise from turning into lasting conflict.

Q9

Tell me about a time when unexpected noise disrupted your plans at home. Explain the source, your response, and the outcome.

IL

Once, drilling noise started while I was working at home. I checked the notice and moved to a quiet cafe. The repair ended in the afternoon.

IM

Once, loud drilling started in a nearby apartment while I was working from home. I checked the building notice and learned it was an emergency repair. I changed my meeting location and later thanked the office for posting an update.

IH

I once had an important online meeting when loud drilling began in the apartment above mine. At first I thought it was an unannounced renovation, so I checked the building application and called the management office. The sound came from an emergency water-pipe repair and would continue for two hours. I informed my team, moved to a quiet shared office nearby, and completed the meeting. The management office later posted a clearer notice, which prevented more complaints.

AL

An unexpected noise problem occurred on a day when I had scheduled an important online presentation from home. Just before the meeting, heavy drilling began in the apartment above, making normal conversation impossible. Rather than confronting the neighbor without information, I checked the building notices and contacted the management office. The work was an emergency repair caused by a leaking pipe, and the office estimated that it would last about two hours. I notified my team, moved to a nearby shared workspace, and joined only a few minutes late. Afterward, the office improved its emergency notification message. The experience showed me that confirming the source first leads to a faster and less emotional solution.

Q10

How has the way communities handle noise changed? Discuss technology, building design, communication, and remaining problems.

IL

In the past, people complained directly. Now buildings use apps, notices, and sound meters. Better windows also reduce noise, but conflicts still happen.

IM

In the past, residents often had to guess where noise came from and complain face to face. Now apartment apps, digital notices, and measurement devices improve communication. Building materials are also better, but impact noise and different lifestyles remain difficult.

IH

Noise management has become more organized. Building applications provide repair schedules and quiet-hour reminders, while security offices can record repeated complaints. Better windows and insulation reduce outside sound, and some communities use measurement devices before making a judgment. However, technology cannot fully solve impact noise or conflicts between people with different schedules. Communities still need clear rules, fair mediation, and reasonable expectations on both sides.

AL

Communities now manage noise with more information and less dependence on direct confrontation. Apartment applications can announce repairs, collect reports, and show quiet-hour policies, while sensors or professional measurements help distinguish a repeated problem from a single event. Building codes and improved windows reduce some traffic and construction noise. The remaining difficulty is impact sound inside shared buildings, where location is hard to identify and residents may have very different schedules. Technology is useful when it supports evidence and communication, but it cannot replace fair mediation. Effective systems combine better design, advance notice, consistent rules, and practical solutions for both the person affected and the person causing the sound.

Q11

You want to join an evening fitness class at a neighborhood gym. Call the gym and ask three or four questions about the schedule, class level, instructor, membership fee, trial participation, and cancellation rules.

IL

Hello, I want to join an evening fitness class. What time does it start? Is it for beginners? How much is it, and can I try one class?

IM

Hello, I am interested in an evening fitness class. Could you tell me the available days and times? Is the class suitable for beginners, and who teaches it? I would also like to know the fee, trial option, and cancellation rule.

IH

Hello, I am calling about your evening fitness classes. Could you tell me which classes are available after seven on weekdays and how long each session lasts? I am returning to exercise, so I need to know whether the class is appropriate for beginners. Who is the instructor, and does the fee require a full gym membership? I would also like to ask whether I can attend one trial class and how early I must cancel.

AL

Hello, I would like some information about joining an evening fitness class at your neighborhood gym. Which weekday classes begin after seven, and how long does each session last? I have exercised before, but I am returning after a break, so could you explain the level and whether the instructor offers modifications for beginners? Is the class fee included in a regular membership, or may I pay only for the class? I would also like to know whether one trial session is available, what I should bring, and how far in advance I must cancel to avoid losing the reservation.

Q12

You arrive at the gym, but your class reservation is missing and the class is full. Explain the problem and suggest two or three alternatives.

IL

Hello, my reservation is missing, but I have the confirmation. Could I join if someone cancels, take another class, or move the booking without a fee?

IM

Hello, I booked this class and have a confirmation message, but my name is missing and the class is full. Could you place me first on the waiting list, let me join another class tonight, or transfer my payment to the next session?

IH

Hello, I need help with a missing class reservation. My confirmation shows today's time and payment, but my name is not on the list and the room has reached capacity. Could you check whether a cancellation allows me to enter and place me first on the waiting list? If that is not possible, could I join another suitable class this evening? A third option would be transferring the payment to the next available session without a penalty.

AL

Hello, I would like to resolve a reservation problem. I registered and paid for this evening's class, and my confirmation clearly shows today's date and time, but my name is missing from the system and the room is now full. Could you first verify the reference number and place me at the top of the waiting list in case someone does not arrive? If capacity cannot be increased, could you move me to another instructor's class tonight at no additional charge? A third solution would be transferring the full payment and trial benefit to the earliest suitable session without a cancellation penalty. Please confirm which option you can arrange now.

Q13

Tell me about a past experience when an exercise class, appointment, or activity reservation was missing or incorrect. Describe the problem, how you handled it, and the outcome.

IL

I once had a missing reservation for a sports class. I showed the confirmation. The staff moved me to a later class, and I could exercise that day.

IM

Once, my reservation for a weekend sports class did not appear in the system. I showed the confirmation and payment record. The staff checked the reference number and moved me to a later class without charging me again.

IH

I once arrived for a weekend exercise class and learned that my reservation was not listed. I showed the confirmation email and payment record, and the employee discovered that the booking date had been entered incorrectly. The current class was full, so the staff offered a later session and allowed me to use the gym while I waited. I completed the class that day and received a credit for the inconvenience.

AL

A related experience happened when I arrived for a weekend exercise class and found that my paid reservation had been entered under the wrong date. I stayed calm, opened the confirmation email, and showed the employee the reference number and payment record. Because the class in front of me was already full, adding one more person would have created a safety issue. The staff offered a later session, allowed me to use the gym while I waited, and added a small credit to my account. I accepted the solution and completed the class that afternoon. The experience taught me to keep confirmation details available and to ask for a practical alternative rather than insisting on an unsafe exception.

Q14

Compare exercising alone with exercising in a group or class. What are the advantages and disadvantages, and when would you choose each option?

IL

Exercising alone is flexible and quiet. Group exercise gives motivation and instruction. I choose alone for running and a class when I need help.

IM

Exercise alone gives me control over time and pace, while a group provides energy, structure, and feedback. Solo exercise can be easy to skip, and classes have fixed schedules. I choose based on my goal and available time.

IH

Exercising alone offers flexibility, privacy, and control over pace. It works well for running or short workouts that must fit around work. The weakness is that motivation and technique depend on the individual. Group exercise provides a schedule, social energy, and instructor feedback, but it costs more and may not match everyone's level. I exercise alone for consistency and choose a class when I want instruction or a stronger push.

AL

Solo and group exercise solve different problems. Exercising alone gives me control over timing, route, intensity, and recovery, which makes it easier to fit activity into an unpredictable workday. It also encourages independence, but there is less feedback and it can be tempting to shorten the session. A class provides structure, professional guidance, and social accountability. Those benefits are valuable when learning a movement or rebuilding motivation, although fixed schedules, cost, and mismatched ability levels can reduce flexibility. I choose solo running for regular maintenance and use a class when technique, variety, or external commitment matters more than convenience.

Q15

Cities want residents to be active, but gyms, sports facilities, and outdoor events can create traffic and noise. What should cities and residents do to balance health and neighborhood comfort?

IL

Cities should build exercise spaces and set quiet hours. Facilities should control music and traffic. Residents should follow rules and respect neighbors.

IM

Cities should provide parks and sports facilities, but they also need clear hours, parking plans, and noise limits. Facility operators should communicate with neighbors, and residents should report problems calmly and follow shared rules.

IH

Cities can support healthy activity while protecting neighborhood comfort through planning rather than choosing one goal over the other. Facilities should be placed near transportation, use sound insulation, and publish clear operating hours. Outdoor events need traffic plans and early notice. Residents should follow quiet hours and use formal reporting channels. Authorities should measure repeated problems and adjust rules using evidence instead of reacting only to individual complaints.

AL

Healthy cities need accessible places to exercise, but those facilities remain sustainable only when nearby residents can sleep, travel, and use public space comfortably. Local authorities should locate major facilities near public transportation, require sound control, and set operating hours that reflect the surrounding neighborhood. Event organizers should provide advance notice, manage parking and crowds, and monitor sound rather than waiting for conflict. Residents also have responsibilities: follow quiet hours, avoid exaggerated complaints, and use documented channels when a problem repeats. The goal is a predictable system in which exercise is easy to access and disruption is measured, communicated, and corrected before it damages trust.

2026-10-23

Lesson 29 · Full Simulation 08

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Q1

Please introduce yourself. Tell me about your work, your family, and one habit that helps you stay balanced.

IL

I am an engineer and I live with my family. I work during the week. A short walk helps me relax.

IM

I work as an engineer, and most weekdays are busy. I enjoy having dinner and talking with my family after work. To stay balanced, I take a short walk or stretch instead of checking my phone all evening.

IH

I am an engineer, so my weekdays require concentration and careful planning. At home, I value simple time with my family because it helps me separate work from the rest of my life. One habit that keeps me balanced is taking a short walk after dinner. I do not treat it as intense exercise. It is a realistic routine that clears my mind and gives me time to talk with my family.

AL

I work as an engineer, and my daily life is shaped by technical responsibilities at work and family responsibilities at home. After a demanding day, I appreciate ordinary moments such as sharing dinner, helping with a small task, or talking about what happened. A habit that keeps me balanced is taking a short walk after dinner. I used to think exercise had to be long and difficult to matter, but that expectation made consistency harder. Now I focus on a routine that fits my real schedule. The walk gives me light exercise, time with my family, and a clear transition out of work mode.

Q2

Describe a movie theater you often visit. Tell me about its location, facilities, atmosphere, and the kinds of people who go there.

IL

There is a movie theater near a shopping mall. It has comfortable seats and a large screen. Families and young people go there.

IM

A movie theater I visit is inside a shopping mall near my home. It has several screens, comfortable seats, and a clean lobby. Families, couples, and groups of friends usually go there, especially on weekends.

IH

The theater I visit most often is located in a large shopping mall, so parking and public transportation are convenient. The lobby is bright, and there are several ticket machines as well as a staffed counter. Inside, the seats are comfortable and the sound is clear without being painfully loud. I usually see families during the day and couples or groups of friends in the evening. The atmosphere becomes busy before popular movies but settles down quickly once the screening begins.

AL

The movie theater I use most often is on the upper floor of a shopping mall about fifteen minutes from my home. Its main advantage is convenience: it has reliable parking, easy access to restaurants, and several screens with different showtimes. The lobby can be crowded, but the ticket area is organized and the theaters themselves are generally clean. The seats have enough space, and the sound is powerful without overwhelming the dialogue. Weekend audiences include families, couples, teenagers, and older moviegoers. I like the place because I can plan a complete outing around one location instead of driving between several places.

Q3

Walk me through what you usually do when you go to see a movie, from choosing the film to returning home.

IL

I check the showtimes and buy tickets. I arrive early, find my seat, and watch the movie. Afterward, I go home.

IM

I first choose a movie that my family or friends can enjoy. I check showtimes, reserve seats, and arrive about twenty minutes early. After the movie, we talk about our favorite scenes and then head home.

IH

When I decide to see a movie, I compare the story, running time, and available showtimes before booking. I prefer reserving seats in advance so that no one has to sit separately. On the day, I arrive early enough to use the restroom and buy a drink without rushing. I silence my phone before the previews begin. After the movie, I usually discuss the ending with the people who came with me and then return home.

AL

My movie routine begins with deciding whether the film suits the people joining me rather than simply choosing the newest release. I check the running time, age rating, and several showtimes, then reserve seats where everyone can see comfortably. I arrive about twenty minutes early because rushing through the lobby makes the experience less enjoyable. Before the previews, I silence my phone and settle anything I need. After the screening, I like to talk about one or two memorable scenes instead of immediately reading online reviews. That conversation often becomes as enjoyable as the film itself, and then we head home.

Q4

Tell me about a memorable movie outing when something did not go as planned. What happened, and how did you handle it?

IL

I went to a movie, but our seats were double-booked. I showed the tickets to an employee. We received new seats and watched the movie.

IM

Once, another family was sitting in our reserved seats. We compared the tickets and discovered that both reservations showed the same numbers. I asked an employee for help, and the theater moved us to similar seats before the movie started.

IH

One memorable outing began when another family was sitting in the seats we had reserved. At first, we all assumed someone had read the row number incorrectly, but both mobile tickets showed the same seats. I took screenshots and spoke with an employee instead of arguing in the theater. The employee confirmed a system error and found several seats together in another section. We missed only the first preview, and the calm conversation prevented an uncomfortable conflict.

AL

A memorable movie outing involved a double booking that could easily have turned into an argument. When we reached our row, another family was already in the seats printed on our mobile tickets. We compared the details and realized that both reservations displayed the same numbers, so neither group was at fault. I saved screenshots, stepped into the lobby, and explained the issue to an employee. The theater located comparable seats together and gave both families drink vouchers for the inconvenience. We missed only part of the previews. The experience reminded me to solve the record mismatch rather than treating the other customer as the problem.

Q5

How do you normally plan a family trip? Explain how you choose transportation, accommodation, activities, and a budget.

IL

I choose dates and a destination with my family. I book transportation and a hotel. Then I make a simple budget and activity list.

IM

When planning a family trip, I first confirm everyone's available dates and interests. I compare transportation and hotels, then reserve the important items. I set a budget for meals, tickets, and shopping, but I leave some free time.

IH

I begin family travel planning by agreeing on dates and one or two priorities rather than trying to satisfy a long list. Then I compare transportation by total travel time, not only price, and choose accommodation near the main activities. After booking the essentials, I make a daily outline and estimate meals, tickets, and local transportation. I also keep some unscheduled time because a family trip becomes stressful when every hour is fixed.

AL

My family travel planning starts with a short conversation about dates, energy levels, and the one experience each person values most. I compare transportation using total cost, travel time, and arrival convenience instead of focusing on the cheapest fare alone. For accommodation, I prioritize a safe location and easy access to the places we will actually visit. Once the major reservations are confirmed, I divide the budget into meals, admission tickets, local transportation, and a small emergency amount. I create a flexible daily outline with one main activity and optional choices. That structure prevents confusion while leaving room for weather, fatigue, or unexpected discoveries.

Q6

Tell me about a memorable family trip when an unexpected delay or closure forced you to change your plan.

IL

On a family trip, heavy rain closed an outdoor attraction. We visited a museum instead. The new plan was enjoyable.

IM

During one trip, heavy rain caused an outdoor attraction to close. I checked nearby indoor options and found a museum that everyone could enjoy. We changed the schedule, had lunch nearby, and still had a good day.

IH

On a family trip, we planned to spend most of the day at an outdoor attraction, but heavy rain led to a sudden closure. Rather than waiting at the entrance, I checked the official notice and searched for indoor places nearby. A museum had same-day tickets, so I reserved them on my phone and moved lunch earlier. The replacement activity was less exciting at first, but everyone relaxed and enjoyed it. We returned to the outdoor plan on another day.

AL

One memorable family trip changed completely when heavy rain forced an outdoor attraction to close shortly before our visit. I first checked the official notice to confirm that the closure was real and not a temporary delay. Then I looked for indoor options within a reasonable travel distance and found a museum with same-day admission. I reserved tickets, moved lunch earlier, and explained the revised schedule so that no one felt rushed. The museum turned out to be engaging, and the slower pace gave us time to recover. We visited the original attraction later in the trip. The experience showed me that a useful backup plan protects the mood, not just the schedule.

Q7

How has family travel planning changed compared with the past? Discuss both improvements and new problems.

IL

In the past, people used guidebooks and travel agencies. Now they use apps and online reviews. Planning is easier, but too much information can be confusing.

IM

Family travel planning is faster now because people can compare flights, hotels, maps, and reviews online. In the past, choices were more limited. However, changing prices and too many reviews can create stress and make people keep searching.

IH

In the past, travelers relied more on guidebooks, agencies, and recommendations from people they knew. Today, a phone can compare prices, reserve rooms, translate signs, and update a route immediately. That flexibility makes independent travel easier. The drawback is information overload. Prices change, reviews conflict, and people may spend more time optimizing the trip than enjoying it. Good planning now requires knowing when to stop comparing.

AL

Family travel planning has shifted from limited information to continuous information. In the past, travelers often accepted a package, used a printed guidebook, or trusted a small number of recommendations. Today, people can compare transportation, accommodation, maps, reviews, and opening hours in real time. This makes personalized trips far more accessible and helps families react quickly to changes. At the same time, endless comparison can produce anxiety, and popular online recommendations can make different trips look identical. I think modern tools are valuable when travelers define their priorities first, verify important facts with official sources, and stop searching once a reasonable decision has been made.

Q8

Describe how recycling is handled in your home. What do you separate, when do you take it out, and how does your family share the work?

IL

We separate paper, plastic, glass, and cans. We rinse containers and take them out on the collection day. My family shares the work.

IM

At home, we keep separate containers for paper, plastic, cans, glass, and regular waste. We rinse food containers and remove labels when required. Before collection day, one person checks the bags and another carries them outside.

IH

My family handles recycling with a simple routine. We separate paper, plastic, cans, glass, and food waste as soon as possible so that the kitchen does not become cluttered. Containers are rinsed and dried, and we check local instructions for items that are difficult to classify. On collection day, I usually inspect the bags while another family member helps carry them out. Sharing the process makes it faster and reduces mistakes.

AL

Recycling at home works best when the sorting happens immediately rather than at the last minute. We use separate spaces for paper, plastic, metal, glass, food waste, and general trash. Food containers are rinsed and allowed to dry, and labels or mixed materials are removed when local rules require it. Before the scheduled collection, I check questionable items against the community instructions instead of guessing. Family members divide the work: one person gathers and inspects the materials, while another carries them to the collection area. The routine is not complicated, but consistency prevents contamination and keeps the home organized.

Q9

Tell me about a time when you discovered that something had been sorted incorrectly or could not be collected. What did you do?

IL

I put a mixed-material item in the wrong bin. It was not collected. I checked the rules, separated the parts, and put it out correctly later.

IM

Once, a package with plastic and metal parts was left behind at the collection area. I checked the local recycling guide and learned that the materials had to be separated. I took it home, divided the parts, and disposed of them correctly the next week.

IH

I once found that a large package had been left behind after collection. A note explained that the item contained mixed materials and could not be accepted in one piece. I photographed the label, brought the package home, and checked the community recycling guide. The plastic cover, metal frame, and regular waste had different destinations. I separated them safely and placed each part in the correct category on the next collection day.

AL

An unexpected recycling problem occurred when a bulky package I had placed in the collection area was rejected. The item looked like plastic, but it also contained a metal frame and a layer that could not be recycled. Instead of leaving it beside the bins, I took it back home and checked the official community guide using the product label. I carefully separated the removable plastic and metal parts, then treated the remaining material as general waste. On the next collection day, every part was accepted. The experience taught me that visual appearance is not enough for mixed products and that correcting a mistake is better than passing the problem to someone else.

Q10

How has recycling changed in recent years? Explain useful improvements as well as difficulties people still face.

IL

Recycling rules are more detailed now. People have better collection bins and more information. But mixed materials are still confusing.

IM

Recycling has become more organized with labeled bins, collection schedules, and online guides. Some packaging is also easier to separate. However, rules can differ by area, and products made from several materials remain difficult.

IH

In recent years, recycling has become more visible and structured. Collection areas use clearer labels, local governments publish detailed guides, and some companies design packaging that is easier to separate. These changes reduce guesswork. Still, residents face inconsistent rules and products made from several materials. If instructions are too complicated, people may give up or sort by appearance. Clearer product labels and simpler local guidance would help.

AL

Recycling has improved through better collection systems, clearer public information, and growing attention to packaging design. Many communities now provide detailed online guides, scheduled collection, and labeled spaces for different materials. Some manufacturers also make labels and caps easier to remove. The remaining difficulty is complexity: rules vary by location, and a single product may combine plastic, foil, paper, and adhesive. Consumers cannot solve every design problem through careful sorting. I believe progress requires simpler local instructions, standardized material labels, and products designed for separation from the beginning. Convenience matters because a system followed consistently is more effective than an ideal system that ordinary households cannot use correctly.

Q11

You want to reserve a quiet room at a public library for a family study session. Call the library and ask three or four questions about availability, room size, equipment, time limits, and cancellation rules.

IL

Hello, I want to reserve a quiet room. Is one available on Saturday? How many people can use it? Is there a screen, and how long can we stay?

IM

Hello, I would like to reserve a quiet room for my family this Saturday. Could you tell me what times are available and how many people the room holds? Does it have a screen or power outlets? I would also like to know the time limit and cancellation rule.

IH

Hello, I am calling to reserve a quiet room for a family study session this Saturday. Could you tell me which morning or afternoon times are still available? We will have three people, so I need to confirm the room capacity. Does the room include a monitor, a whiteboard, and accessible power outlets? How long can one reservation last? Finally, what is the deadline for canceling without losing future booking privileges?

AL

Hello, I would like to reserve a quiet room at the library for a family study session this Saturday. Could you tell me which time slots are available between late morning and early afternoon? There will be three of us, so I would like to confirm the room's maximum capacity and whether everyone needs a library card. Does the room have a monitor, a whiteboard, and enough power outlets for two laptops? I also need to know the maximum reservation length and whether we may extend it if no one is waiting. Finally, what is the cancellation deadline, and is there any penalty for a late cancellation?

Q12

You arrive at the library, but your room reservation is missing, and only a noisy open table is available. Explain the problem and suggest two or three alternatives.

IL

Hello, my room reservation is missing. I have the confirmation. Could we wait for another room, use a room at another branch, or change the reservation?

IM

Hello, I reserved a quiet room, but the booking is not in the system and the open table is too noisy. I can show the confirmation message. Could we wait for the next available room, move to a nearby branch, or reschedule without a penalty?

IH

Hello, I need help with a missing room reservation. My confirmation shows today's date and time for three people, but the system has no record, and the open table will not work for our study session. Could you check whether another room will open soon and let us wait? If not, could a nearby branch honor the confirmation? A third option would be a priority reservation for the next suitable time without a penalty.

AL

Hello, I would like to resolve a reservation problem. I have a confirmation showing a quiet room for three people at this time, but the booking is missing from the library system. The only space offered is an open table beside a busy walkway, which is not suitable for the focused session we planned. Could you first check whether a room will become available within the next thirty minutes and allow us to wait nearby? If not, could you contact another branch and ask it to honor this confirmation today? A third option would be moving the reservation to the earliest suitable time and protecting our booking privileges. Please confirm which solution is possible now.

Q13

Tell me about a past experience when a room, ticket, or service reservation was missing or incorrect. Describe the problem, how you handled it, and the outcome.

IL

I once had a missing reservation at a community center. I showed the confirmation email. The staff found another room, and the activity started late.

IM

Once, a room reservation at a community center did not appear in the system. I showed the confirmation email and payment record. The staff checked the reference number and found another room. We started a little late, but the activity continued.

IH

I once arrived at a community center and learned that the room I had reserved was not listed under my name. I checked my email and showed the date, reference number, and payment receipt to the employee. The reservation had been entered under a shortened name. While the record was corrected, the staff offered a smaller room nearby. We accepted it, started about fifteen minutes late, and kept the original price. Having clear evidence made the solution much easier.

AL

A related problem happened when a community center could not find the room reservation I had made for a family activity. Before reacting, I opened the confirmation email and verified the date, payment, and reference number. The employee searched again and discovered that the reservation had been entered under an abbreviated version of my name. Because the original room was already occupied, the center offered a slightly smaller room and extended our end time by fifteen minutes. We accepted the alternative and kept the original price. The experience taught me to keep confirmation details available and to focus on a workable solution rather than arguing about who caused the error.

Q14

Compare watching a movie in a theater with watching it at home. What does each experience do well, and when would you choose one over the other?

IL

A theater has a large screen and strong sound. Home is comfortable and cheaper. I choose a theater for special movies and home for convenience.

IM

A movie theater offers a large screen, focused attention, and shared excitement. Watching at home is more comfortable, flexible, and affordable. I choose the theater for visually impressive films or family outings, and home for casual viewing.

IH

Theater viewing creates concentration through a large screen, strong sound, and a shared audience. It also requires travel, fixed times, and higher cost. Home viewing offers control over timing, volume, and breaks, which is useful for busy families. However, distractions can weaken attention. I choose the theater when the film benefits from scale or when the outing matters, and home when flexibility is more important.

AL

Watching a movie in a theater and watching at home serve different purposes. A theater provides scale, controlled sound, darkness, and a shared audience, all of which encourage sustained attention. It can turn a film into a family outing, but it also involves travel, fixed showtimes, and added cost. Home viewing offers flexibility, privacy, and the ability to pause, which suits busy schedules or casual films. The weakness is that phones, chores, and conversation can interrupt the story. I choose the theater for visually ambitious releases or meaningful outings, while home is better when comfort and timing matter more than immersion.

Q15

Popular destinations benefit from tourism, but residents may face crowds, noise, and rising costs. What responsibilities do travelers and local authorities have?

IL

Tourism brings money and jobs, but it can create crowds and noise. Travelers should follow rules and respect residents. Local authorities should manage visitors and protect neighborhoods.

IM

Tourists should spend responsibly, follow local rules, and avoid disturbing residential areas. Local authorities should provide clear information, manage crowded places, and use tourism income for public services. Both sides need balance.

IH

Tourism can support local businesses and cultural sites, but unmanaged crowds can disrupt daily life. Travelers should learn basic rules, control noise, reduce waste, and avoid treating residential streets as attractions. Local authorities should publish clear guidance, limit access when necessary, and direct revenue toward transportation, sanitation, and preservation. Businesses also need fair standards. Responsible tourism requires benefits to be visible to residents, not only visitors.

AL

Tourism can create jobs, support small businesses, and finance cultural preservation, but those benefits do not justify unlimited pressure on residents. Travelers have a responsibility to learn local rules, control noise, reduce waste, and remember that attractive neighborhoods are still people's homes. Local authorities should provide clear multilingual guidance, manage capacity at crowded sites, and invest tourism revenue in transportation, sanitation, and preservation. They should also consult residents before expanding visitor facilities. Businesses can help by discouraging disruptive behavior and spreading demand beyond a few famous locations. A destination remains sustainable only when visitors receive a meaningful experience and residents can continue ordinary life with dignity.

2026-10-22

Lesson 28 · Full Simulation 07

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Q1

Please introduce yourself. Describe your work, your family life, and a personal goal you are working on these days.

IL

I am an engineer and I live with my family. My weekdays are centered on work and family responsibilities.

IM

I am an engineer and I live with my family. My weekdays are centered on work and family responsibilities. After work, I like sharing a meal or a quiet conversation with my family. These days, I am trying to recover fully from a minor injury while keeping a steady routine.

IH

I am an engineer and I live with my family. My weekdays are centered on work and family responsibilities. After work, I like sharing a meal or a quiet conversation with my family. These days, I am trying to recover fully from a minor injury while keeping a steady routine. I avoid dramatic plans and focus on small actions I can repeat safely. That practical approach fits me because I value consistency more than short bursts of effort.

AL

I am an engineer and I live with my family. My weekdays are centered on work and family responsibilities. After work, I like sharing a meal or a quiet conversation with my family. These days, I am trying to recover fully from a minor injury while keeping a steady routine. I avoid dramatic plans and focus on small actions I can repeat safely. That practical approach fits me because I value consistency more than short bursts of effort. It also helps me balance improvement with the responsibilities I already have.

Q2

Describe a park or walking area near your home. What does it look like, what facilities does it have, and who usually visits it?

IL

There is a large lake park near my home. It has wide walking paths, trees, benches, and open lawns.

IM

There is a large lake park near my home. It has wide walking paths, trees, benches, and open lawns. Families, runners, cyclists, and older residents use it throughout the day. The lake makes the area feel open even though it is surrounded by apartments.

IH

There is a large lake park near my home. It has wide walking paths, trees, benches, and open lawns. Families, runners, cyclists, and older residents use it throughout the day. The lake makes the area feel open even though it is surrounded by apartments. I especially like the clear path signs and the places where people can rest. In the evening, the lights are bright enough for a comfortable walk without making the park feel harsh.

AL

There is a large lake park near my home. It has wide walking paths, trees, benches, and open lawns. Families, runners, cyclists, and older residents use it throughout the day. The lake makes the area feel open even though it is surrounded by apartments. I especially like the clear path signs and the places where people can rest. In the evening, the lights are bright enough for a comfortable walk without making the park feel harsh. It is not a tourist attraction to me; it is part of the neighborhood's everyday rhythm.

Q3

Tell me what you usually do when you visit that park. Explain when you go, who you go with, and how the visit normally unfolds.

IL

I usually visit the park in the late afternoon or early evening. When my family comes with me, we begin with an easy walk around the lake.

IM

I usually visit the park in the late afternoon or early evening. When my family comes with me, we begin with an easy walk around the lake. We talk about ordinary things that happened during the day. If I go alone, I keep a steadier pace and use the time to clear my head.

IH

I usually visit the park in the late afternoon or early evening. When my family comes with me, we begin with an easy walk around the lake. We talk about ordinary things that happened during the day. If I go alone, I keep a steadier pace and use the time to clear my head. We sometimes stop for a drink, but the walk itself is the main purpose. The visit normally lasts less than an hour, so it fits into a busy day.

AL

I usually visit the park in the late afternoon or early evening. When my family comes with me, we begin with an easy walk around the lake. We talk about ordinary things that happened during the day. If I go alone, I keep a steadier pace and use the time to clear my head. We sometimes stop for a drink, but the walk itself is the main purpose. The visit normally lasts less than an hour, so it fits into a busy day. By the time I return home, I usually feel calmer and more connected to my family.

Q4

Tell me about a memorable visit to a park when the weather or another unexpected situation changed your plan. What happened and what did you do?

IL

One evening, my family went to the park after the sky seemed to clear. About fifteen minutes later, a sudden rain shower started.

IM

One evening, my family went to the park after the sky seemed to clear. About fifteen minutes later, a sudden rain shower started. We moved under a covered rest area with several other walkers. Instead of becoming frustrated, we checked the weather radar and talked while we waited.

IH

One evening, my family went to the park after the sky seemed to clear. About fifteen minutes later, a sudden rain shower started. We moved under a covered rest area with several other walkers. Instead of becoming frustrated, we checked the weather radar and talked while we waited. The rain weakened quickly, but part of the path was slippery, so we chose a shorter route home. The visit was much shorter than planned, yet it became memorable because everyone handled the change calmly.

AL

One evening, my family went to the park after the sky seemed to clear. About fifteen minutes later, a sudden rain shower started. We moved under a covered rest area with several other walkers. Instead of becoming frustrated, we checked the weather radar and talked while we waited. The rain weakened quickly, but part of the path was slippery, so we chose a shorter route home. The visit was much shorter than planned, yet it became memorable because everyone handled the change calmly. Since then, I check both the forecast and the radar before a family walk.

Q5

What digital tools or smart devices do you use at home? Explain what you use most often and how they help your family.

IL

At home, I mainly use a smartphone, a smart television, and a few connected appliances. The smartphone is the control center because it handles schedules, messages, payments, and device settings.

IM

At home, I mainly use a smartphone, a smart television, and a few connected appliances. The smartphone is the control center because it handles schedules, messages, payments, and device settings. My family uses a shared calendar so important plans do not depend on one person's memory. We also use the television for entertainment, but we try to choose programs together instead of leaving it on all day.

IH

At home, I mainly use a smartphone, a smart television, and a few connected appliances. The smartphone is the control center because it handles schedules, messages, payments, and device settings. My family uses a shared calendar so important plans do not depend on one person's memory. We also use the television for entertainment, but we try to choose programs together instead of leaving it on all day. Connected appliances are useful when they provide clear status information rather than unnecessary notifications. The biggest benefit is coordination, not novelty.

AL

At home, I mainly use a smartphone, a smart television, and a few connected appliances. The smartphone is the control center because it handles schedules, messages, payments, and device settings. My family uses a shared calendar so important plans do not depend on one person's memory. We also use the television for entertainment, but we try to choose programs together instead of leaving it on all day. Connected appliances are useful when they provide clear status information rather than unnecessary notifications. The biggest benefit is coordination, not novelty. Technology helps most when it removes a small repeated task and then stays in the background.

Q6

Tell me about a time when a device or app at home stopped working at an inconvenient moment. How did you solve the problem?

IL

A home application once stopped responding just before my family needed an important reservation code. I first checked whether the internet connection was working on another device.

IM

A home application once stopped responding just before my family needed an important reservation code. I first checked whether the internet connection was working on another device. The network was fine, so I restarted the application and looked for a saved confirmation email. The application still failed, but the email contained the same code and a customer service number.

IH

A home application once stopped responding just before my family needed an important reservation code. I first checked whether the internet connection was working on another device. The network was fine, so I restarted the application and looked for a saved confirmation email. The application still failed, but the email contained the same code and a customer service number. I used the code from the email, completed the check-in, and contacted support later instead of delaying my family. The problem taught me to keep critical information in more than one place.

AL

A home application once stopped responding just before my family needed an important reservation code. I first checked whether the internet connection was working on another device. The network was fine, so I restarted the application and looked for a saved confirmation email. The application still failed, but the email contained the same code and a customer service number. I used the code from the email, completed the check-in, and contacted support later instead of delaying my family. The problem taught me to keep critical information in more than one place. Now I save essential confirmations offline before a trip or appointment.

Q7

How has the way families use technology at home changed compared with the past? Discuss both benefits and drawbacks.

IL

In the past, most home devices worked separately and had one clear purpose. Now phones connect communication, entertainment, shopping, banking, and appliance control.

IM

In the past, most home devices worked separately and had one clear purpose. Now phones connect communication, entertainment, shopping, banking, and appliance control. This integration saves time and makes family coordination easier. However, it also creates dependence because one account or network problem can affect many activities at once.

IH

In the past, most home devices worked separately and had one clear purpose. Now phones connect communication, entertainment, shopping, banking, and appliance control. This integration saves time and makes family coordination easier. However, it also creates dependence because one account or network problem can affect many activities at once. Another drawback is that constant notifications can interrupt conversation even when everyone is in the same room. My family benefits from shared tools, but we still need boundaries such as quiet meals and limited alerts.

AL

In the past, most home devices worked separately and had one clear purpose. Now phones connect communication, entertainment, shopping, banking, and appliance control. This integration saves time and makes family coordination easier. However, it also creates dependence because one account or network problem can affect many activities at once. Another drawback is that constant notifications can interrupt conversation even when everyone is in the same room. My family benefits from shared tools, but we still need boundaries such as quiet meals and limited alerts. The best change is not simply having more technology; it is choosing which connections genuinely support daily life.

Q8

Describe your usual commute to work. What route do you take, what do you do during the trip, and how do you deal with busy traffic?

IL

My commute depends heavily on the time of day and traffic conditions. Before leaving, I check navigation information and compare the main road with an alternate route.

IM

My commute depends heavily on the time of day and traffic conditions. Before leaving, I check navigation information and compare the main road with an alternate route. I prefer a predictable trip over a route that is theoretically faster but changes constantly. During the drive, I listen to news, English practice audio, or quiet music.

IH

My commute depends heavily on the time of day and traffic conditions. Before leaving, I check navigation information and compare the main road with an alternate route. I prefer a predictable trip over a route that is theoretically faster but changes constantly. During the drive, I listen to news, English practice audio, or quiet music. If congestion becomes severe, I avoid aggressive lane changes and accept a slightly later arrival. I also leave a time buffer for important meetings so traffic does not control my mood.

AL

My commute depends heavily on the time of day and traffic conditions. Before leaving, I check navigation information and compare the main road with an alternate route. I prefer a predictable trip over a route that is theoretically faster but changes constantly. During the drive, I listen to news, English practice audio, or quiet music. If congestion becomes severe, I avoid aggressive lane changes and accept a slightly later arrival. I also leave a time buffer for important meetings so traffic does not control my mood. The routine is simple, but planning before departure makes the entire day start more calmly.

Q9

Tell me about a time when an accident, road closure, or public transportation delay disrupted your commute. What did you do?

IL

One morning, a road near my usual route was closed after an accident. Traffic stopped moving, and the navigation estimate increased very quickly.

IM

One morning, a road near my usual route was closed after an accident. Traffic stopped moving, and the navigation estimate increased very quickly. I pulled over safely at the next available area and checked two alternate routes. Then I sent a short message to my team explaining the delay and my expected arrival time.

IH

One morning, a road near my usual route was closed after an accident. Traffic stopped moving, and the navigation estimate increased very quickly. I pulled over safely at the next available area and checked two alternate routes. Then I sent a short message to my team explaining the delay and my expected arrival time. The first alternative was also crowded, so I chose a longer local road with steady movement. I arrived later than usual but before the meeting began because I had left a buffer.

AL

One morning, a road near my usual route was closed after an accident. Traffic stopped moving, and the navigation estimate increased very quickly. I pulled over safely at the next available area and checked two alternate routes. Then I sent a short message to my team explaining the delay and my expected arrival time. The first alternative was also crowded, so I chose a longer local road with steady movement. I arrived later than usual but before the meeting began because I had left a buffer. The experience reminded me that clear communication is as important as finding a faster route.

Q10

How have navigation apps and real-time information changed commuting? What problems can occur when people rely on them too much?

IL

Real-time navigation has made commuting more informed and flexible. Drivers can see congestion, compare routes, and estimate arrival times before they leave.

IM

Real-time navigation has made commuting more informed and flexible. Drivers can see congestion, compare routes, and estimate arrival times before they leave. That information helps families and coworkers coordinate when delays occur. Still, the fastest suggested route is not always the safest or least stressful option.

IH

Real-time navigation has made commuting more informed and flexible. Drivers can see congestion, compare routes, and estimate arrival times before they leave. That information helps families and coworkers coordinate when delays occur. Still, the fastest suggested route is not always the safest or least stressful option. Some drivers follow instructions without noticing local conditions, narrow roads, or sudden hazards. Constant route changes can also create anxiety and push traffic into residential areas.

AL

Real-time navigation has made commuting more informed and flexible. Drivers can see congestion, compare routes, and estimate arrival times before they leave. That information helps families and coworkers coordinate when delays occur. Still, the fastest suggested route is not always the safest or least stressful option. Some drivers follow instructions without noticing local conditions, narrow roads, or sudden hazards. Constant route changes can also create anxiety and push traffic into residential areas. People should use navigation as advice, combine it with direct observation, and choose a route they can follow safely.

Q11

You need to schedule routine maintenance for your car before a family trip. Call a service center and ask at least four specific questions about available times, the inspection, cost, waiting time, and transportation options.

IL

Hello, I would like to schedule routine maintenance for my car before a family trip. Do you have an appointment available this Friday morning or early afternoon?

IM

Hello, I would like to schedule routine maintenance for my car before a family trip. Do you have an appointment available this Friday morning or early afternoon? Could you tell me which items are included in the standard inspection? I would also like an estimated total cost before I confirm the booking.

IH

Hello, I would like to schedule routine maintenance for my car before a family trip. Do you have an appointment available this Friday morning or early afternoon? Could you tell me which items are included in the standard inspection? I would also like an estimated total cost before I confirm the booking. How long does the service usually take if no additional problem is found? Finally, do you provide a shuttle or a loaner car while the vehicle is being checked?

AL

Hello, I would like to schedule routine maintenance for my car before a family trip. Do you have an appointment available this Friday morning or early afternoon? Could you tell me which items are included in the standard inspection? I would also like an estimated total cost before I confirm the booking. How long does the service usually take if no additional problem is found? Finally, do you provide a shuttle or a loaner car while the vehicle is being checked? If Friday is full, please suggest the earliest available time on Saturday.

Q12

You arrive at the service center, but the appointment is missing and your family trip begins tomorrow. Explain the problem and offer two or three possible solutions.

IL

Hello, I booked a maintenance appointment for this morning, but it does not appear in your system. I have the confirmation message with the date, time, and vehicle information.

IM

Hello, I booked a maintenance appointment for this morning, but it does not appear in your system. I have the confirmation message with the date, time, and vehicle information. Because my family trip begins tomorrow, postponing the inspection for several days will not work. Could you fit the basic safety inspection into today's schedule if I am willing to wait?

IH

Hello, I booked a maintenance appointment for this morning, but it does not appear in your system. I have the confirmation message with the date, time, and vehicle information. Because my family trip begins tomorrow, postponing the inspection for several days will not work. Could you fit the basic safety inspection into today's schedule if I am willing to wait? If that is impossible, could another nearby branch accept the confirmation and inspect the car today? A third option would be a temporary replacement vehicle while you complete the service tomorrow morning.

AL

Hello, I booked a maintenance appointment for this morning, but it does not appear in your system. I have the confirmation message with the date, time, and vehicle information. Because my family trip begins tomorrow, postponing the inspection for several days will not work. Could you fit the basic safety inspection into today's schedule if I am willing to wait? If that is impossible, could another nearby branch accept the confirmation and inspect the car today? A third option would be a temporary replacement vehicle while you complete the service tomorrow morning. Please check which solution can be confirmed now and whether any additional charge would apply.

Q13

Tell me about a past experience when a reservation or service appointment was missing or incorrect. Describe what happened, how you handled it, and the result.

IL

A similar problem happened when a reservation I made for a family activity was missing from the front desk system. I showed the confirmation email and explained when I had made the payment.

IM

A similar problem happened when a reservation I made for a family activity was missing from the front desk system. I showed the confirmation email and explained when I had made the payment. The employee checked the reference number and discovered that my name had been entered incorrectly. While the record was corrected, I asked whether my family could wait in a nearby area instead of standing at the counter.

IH

A similar problem happened when a reservation I made for a family activity was missing from the front desk system. I showed the confirmation email and explained when I had made the payment. The employee checked the reference number and discovered that my name had been entered incorrectly. While the record was corrected, I asked whether my family could wait in a nearby area instead of standing at the counter. The staff fixed the reservation, kept the original price, and allowed us to enter only a few minutes late. I stayed calm because the written confirmation gave both sides something specific to verify.

AL

A similar problem happened when a reservation I made for a family activity was missing from the front desk system. I showed the confirmation email and explained when I had made the payment. The employee checked the reference number and discovered that my name had been entered incorrectly. While the record was corrected, I asked whether my family could wait in a nearby area instead of standing at the counter. The staff fixed the reservation, kept the original price, and allowed us to enter only a few minutes late. I stayed calm because the written confirmation gave both sides something specific to verify. Since then, I keep reservation emails and screenshots available until a service is completely finished.

Q14

Compare working mainly in an office with working remotely. What are the strengths and weaknesses of each arrangement?

IL

Office work and remote work support different kinds of productivity. An office makes quick discussion, equipment access, and informal coordination easier.

IM

Office work and remote work support different kinds of productivity. An office makes quick discussion, equipment access, and informal coordination easier. It also separates work from home, although commuting costs time and energy. Remote work provides flexibility and uninterrupted focus for individual tasks.

IH

Office work and remote work support different kinds of productivity. An office makes quick discussion, equipment access, and informal coordination easier. It also separates work from home, although commuting costs time and energy. Remote work provides flexibility and uninterrupted focus for individual tasks. However, unclear messages can take longer to resolve, and home responsibilities may blur the workday. For collaborative design reviews, I prefer being together in person; for concentrated analysis, remote work can be more efficient.

AL

Office work and remote work support different kinds of productivity. An office makes quick discussion, equipment access, and informal coordination easier. It also separates work from home, although commuting costs time and energy. Remote work provides flexibility and uninterrupted focus for individual tasks. However, unclear messages can take longer to resolve, and home responsibilities may blur the workday. For collaborative design reviews, I prefer being together in person; for concentrated analysis, remote work can be more efficient. A flexible system works best when teams choose the location according to the task rather than treating one arrangement as universally superior.

Q15

Some people say convenience from digital services is worth giving up some privacy. What is your opinion, and what should users and companies do?

IL

Digital services create real convenience, but privacy should not be treated as an unlimited price for that convenience. Users often share information without understanding how long it will be stored or combined with other data.

IM

Digital services create real convenience, but privacy should not be treated as an unlimited price for that convenience. Users often share information without understanding how long it will be stored or combined with other data. Companies should collect only what a service truly needs and explain choices in plain language. They should also provide meaningful deletion controls and protect accounts with strong security by default.

IH

Digital services create real convenience, but privacy should not be treated as an unlimited price for that convenience. Users often share information without understanding how long it will be stored or combined with other data. Companies should collect only what a service truly needs and explain choices in plain language. They should also provide meaningful deletion controls and protect accounts with strong security by default. Users have responsibilities too, such as reviewing permissions, using unique passwords, and avoiding unnecessary uploads. Regulation is important when individual users cannot realistically evaluate complex data systems.

AL

Digital services create real convenience, but privacy should not be treated as an unlimited price for that convenience. Users often share information without understanding how long it will be stored or combined with other data. Companies should collect only what a service truly needs and explain choices in plain language. They should also provide meaningful deletion controls and protect accounts with strong security by default. Users have responsibilities too, such as reviewing permissions, using unique passwords, and avoiding unnecessary uploads. Regulation is important when individual users cannot realistically evaluate complex data systems. The goal should be useful services built on restraint and transparency, not a forced choice between modern life and personal control.

2026-10-21

Lesson 27 · Full Simulation 06

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Q1

Please introduce yourself. Tell me about your work, the people you spend time with, and one thing you are trying to improve in your daily life.

IL

I am an engineer, and I live with my family. I spend most weekdays working. These days, I am trying to exercise more regularly.

IM

I work as an engineer, so my weekdays are usually structured around work and family responsibilities. I enjoy quiet time with my family after work. One thing I am trying to improve is my exercise routine. I want it to be consistent instead of intense.

IH

I am an engineer, and most of my weekdays involve balancing work with responsibilities at home. I value ordinary time with my family because it helps me reset after a demanding day. Recently, I have been trying to make exercise a steady part of my routine. Rather than setting unrealistic goals, I focus on short sessions that I can repeat. That approach suits my personality because I prefer practical progress to dramatic changes.

AL

I am an engineer, and my weekdays are shaped by both work and family responsibilities. After a busy day, I appreciate uncomplicated time with my family, even if we are only sharing a meal or talking about what happened. Lately, I have been working on making exercise more consistent. In the past, I tended to plan ambitious workouts and then abandon them when work became busy. Now I choose shorter sessions that fit my actual schedule. That change has taught me that improvement is less about finding perfect conditions and more about building a routine I can realistically maintain.

Q2

Describe a café you enjoy visiting. Tell me about its location, atmosphere, menu, and the kind of people who usually go there.

IL

There is a small café near my home. It is quiet and has large windows. I usually order coffee, and many local people visit it.

IM

A café I like is located in a quiet street near my home. It has large windows, simple wooden tables, and soft music. The menu is not huge, but the coffee is reliable. Most customers are neighborhood residents or people working alone.

IH

One café I enjoy visiting is on a side street within walking distance of my home. It feels calm because the tables are not crowded together and the music stays in the background. I usually order a basic coffee rather than a complicated drink. The customers are a mix of local residents, remote workers, and friends having short conversations. What I like most is that the place feels welcoming without demanding attention.

AL

A café I enjoy is tucked away on a side street close to my home, so it is easy to reach but separated from heavy traffic. Inside, the design is simple: large windows, warm lighting, wooden tables, and music quiet enough for conversation. The menu focuses on a few dependable drinks rather than dozens of elaborate choices, and I usually order a plain coffee. During the day, I see neighborhood residents, people working on laptops, and friends meeting briefly. The atmosphere is relaxed but not sleepy, which makes it useful both for a short break and for an unhurried conversation.

Q3

Walk me through what you usually do when you go to a café, from choosing the place to leaving. Explain how the visit fits into your day.

IL

I choose a café near my route. I order coffee, find a seat, and rest for a while. Then I leave before it gets crowded.

IM

When I decide to visit a café, I first think about where I am going afterward. I choose a place that is convenient rather than famous. I order a familiar drink, find a comfortable seat, and spend about thirty minutes reading or talking. Then I clean my table and continue with my plans.

IH

My café routine depends on the purpose of the visit. If I need a short break, I choose somewhere close to my route and avoid places with long lines. I order a familiar drink so I do not spend too much time deciding. Once seated, I might read, organize my thoughts, or talk with someone. I usually leave after thirty or forty minutes because I want the visit to refresh my day, not take it over.

AL

When I go to a café, I start by deciding what I actually need from the visit: a quick pause, a conversation, or a quiet place to organize my thoughts. That determines the location more than online popularity does. I normally choose a place along my existing route, order a familiar drink, and find a seat where I will not disturb other customers. I may read a few pages, review my schedule, or focus on the person I came with. I keep the visit fairly short, clear the table before leaving, and then return to the rest of my day feeling more settled.

Q4

Tell me about a memorable café visit when something did not go as planned. What was the original plan, what happened, and how did you respond?

IL

I planned to meet a friend at a café, but it was full. We found another café nearby. The second place was quieter, so the meeting went well.

IM

I once arranged to meet a friend at a popular café. When I arrived, every table was occupied and the waiting line was long. I called my friend and suggested a smaller place nearby. We changed locations, and the quieter café actually made it easier to talk.

IH

I remember meeting a friend at a café after work. We had chosen a popular place because it was convenient, but it was far more crowded than expected. Instead of waiting without knowing how long it would take, I checked a map and called a smaller café a few blocks away. My friend agreed to move. The second place had fewer menu choices, but it was quiet, and we had a better conversation than we probably would have had at the original café.

AL

One memorable café visit began with a plan to meet a friend at a popular location near our workplaces. I arrived first and discovered that every seat was taken, the line extended toward the entrance, and the staff could not estimate when a table would open. I sent my friend a message rather than letting them travel all the way there. Then I checked nearby options, called a smaller café to confirm that it had seats, and shared the new location. The change cost us about ten minutes, but the quieter setting made our conversation much more comfortable. It reminded me that convenience on a map does not always mean convenience in practice.

Q5

What kinds of music do you listen to, and in what situations? Explain what you pay attention to when choosing music.

IL

I listen to calm music at home and energetic music when I exercise. I choose music by my mood. A clear rhythm helps me focus.

IM

I listen to different music depending on what I am doing. Calm songs work well when I am at home, while rhythmic music helps during exercise. I usually choose by mood instead of genre. I pay attention to the pace and whether the song distracts me.

IH

My music choices are closely connected to the situation. At home, I prefer calm songs that can stay in the background without interrupting conversation. During exercise, I choose tracks with a steady rhythm because they help me maintain my pace. I do not follow one genre exclusively. I pay more attention to energy, sound, and how familiar the song feels. The right music should support the activity rather than compete with it.

AL

I listen to music as a way of shaping the atmosphere around an activity. When I am at home, I prefer calm songs that leave room for conversation or reading. During exercise, I look for a steady beat that helps me maintain momentum without becoming distracting. I am not particularly loyal to one genre; I choose according to energy, texture, and familiarity. Sometimes I want a song I already know because it is comforting, while at other times I use a recommendation to discover something new. For me, the best choice is music that supports the moment instead of demanding all of my attention.

Q6

Tell me about a memorable experience involving music. It may be a performance, a shared listening experience, or a song connected to an important moment.

IL

I watched a small live performance with my family. The singer talked to the audience, and everyone sang together. It felt warm and memorable.

IM

One memorable music experience was a small outdoor performance I attended with my family. The sound was not perfect, but the singer communicated well with the audience. Near the end, people sang along to a familiar song. The shared moment made the performance more meaningful than listening alone.

IH

A memorable experience for me was attending a modest outdoor performance with my family. We had not planned the evening around the show; we simply noticed the stage while walking nearby. The equipment was basic, but the performer spoke naturally to the audience and invited everyone to join a familiar chorus. People of different ages sang together. The spontaneity and shared attention made the music feel more personal than a highly polished recording.

AL

One of my most memorable music experiences happened unexpectedly during an evening out with my family. We came across a small outdoor performance and decided to stay for a few songs. The sound system was not sophisticated, and the setting was much less polished than a formal concert hall. However, the performer explained the story behind one song and encouraged the audience to sing the chorus. For a few minutes, strangers of different ages focused on the same melody. What stayed with me was not technical perfection but the sense of participation. The experience showed me how music can turn an ordinary public space into a shared memory.

Q7

How has the way people discover and listen to music changed over time? Compare the past and the present, including one advantage and one drawback.

IL

In the past, people bought albums and heard fewer songs. Now they use streaming services and find music quickly. It is convenient, but they may skip songs too fast.

IM

In the past, people often discovered music through radio, friends, or purchased albums. Today, streaming services offer immediate access and personalized recommendations. This makes discovery easier and cheaper. However, people may listen less patiently and move to another song after only a few seconds.

IH

Music discovery used to depend heavily on radio programs, physical albums, and recommendations from people we knew. Because access was limited, listeners often spent more time with the same album. Now streaming platforms make an enormous catalog available instantly and suggest unfamiliar artists. That convenience broadens our choices. The drawback is that constant choice can reduce patience, so songs are sometimes judged before listeners give them enough attention.

AL

The biggest change is that access has replaced scarcity. In the past, listeners often relied on radio, borrowed recommendations, or a limited number of albums they had purchased, which encouraged repeated listening. Today, streaming platforms provide an almost unlimited catalog and introduce artists through personalized suggestions. This is valuable because it lowers the cost of discovery and makes music from other countries easy to find. At the same time, abundance can weaken attention. When another track is always one tap away, people may skip before a song has had time to develop. I think the technology is beneficial, but listeners still need to choose when to slow down.

Q8

How do you try to stay healthy when your schedule is busy? Describe the habits you prioritize and how you adjust them on demanding days.

IL

I try to walk, drink water, and sleep enough. On busy days, I do a short workout. Small habits help me continue.

IM

When my schedule is busy, I focus on basic habits instead of a perfect plan. I walk whenever possible, eat regular meals, and protect my sleep time. If I cannot complete a full workout, I do a short session at home. This keeps one difficult day from breaking the whole routine.

IH

When work becomes demanding, I prioritize habits that have a realistic chance of surviving the schedule. I try to walk during short breaks, avoid skipping meals, and set a reasonable time to stop working at night. A full workout is not always possible, so I replace it with ten or fifteen minutes of movement. The goal is continuity. I would rather maintain a smaller habit than repeatedly start and abandon an ideal routine.

AL

During busy periods, I try to protect a few basic habits rather than chase an ideal wellness plan. I use short opportunities to walk, keep simple food available so that I do not skip meals, and set a boundary for when work should end. If a full workout is unrealistic, I do ten or fifteen minutes of stretching or body-weight exercise at home. I also pay attention to sleep because fatigue makes every other decision harder. My approach is intentionally flexible: reducing the size of a habit is acceptable, but abandoning it completely makes restarting much more difficult.

Q9

Tell me about a time when you or someone close to you had an unexpected health problem. What did you notice, what action did you take, and what was the result?

IL

A family member felt dizzy at home. We let the person sit down and called a clinic. After a checkup, the person rested and recovered.

IM

Once, a family member suddenly felt dizzy at home. I helped the person sit safely, checked whether there were other symptoms, and called a nearby clinic. The clinic told us to come in for an examination. Fortunately, it was not serious, and rest and water helped the person recover.

IH

I once noticed that a family member looked unusually pale and felt dizzy while standing in the kitchen. I helped them sit down immediately and asked a few simple questions about pain and breathing. Because I did not want to guess, I called a nearby clinic and described the symptoms. We went for an examination, and the doctor found no emergency condition. The person was advised to rest and drink fluids. The experience taught me to stay calm, observe carefully, and seek professional guidance instead of making assumptions.

AL

An unexpected health problem occurred when a family member became dizzy and unusually pale at home. My first priority was preventing a fall, so I helped the person sit down and cleared the space around them. I checked whether they had chest pain, difficulty breathing, or trouble speaking, then called a nearby clinic and explained exactly what I had observed. The clinic asked us to come in, and we arranged transportation rather than letting the person go alone. Fortunately, the examination did not reveal an emergency, and rest and fluids were enough. The incident reinforced the value of calm observation and professional advice when the cause is uncertain.

Q10

How has the way people manage everyday health changed in recent years? Discuss useful changes as well as risks or limitations.

IL

People use health apps and online information now. They can track exercise and book appointments easily. But online advice can be wrong.

IM

People now use phones to track activity, schedule medical appointments, and access health information. These tools can make routine management more convenient. However, data can be inaccurate, and online advice cannot replace a proper examination. People need to use technology carefully.

IH

Everyday health management has become more data-driven and convenient. Many people count steps, monitor sleep, book appointments online, and receive reminders through their phones. These features can make patterns visible and encourage consistency. The limitation is that consumer data may not be precise, and general online information can create unnecessary worry. Technology works best as a support tool, while diagnosis and important treatment decisions still require qualified professionals.

AL

In recent years, everyday health management has shifted toward continuous tracking and easier access. A phone can record activity, remind someone to take medication, organize appointments, and provide basic educational information. These tools are useful because they turn vague intentions into visible patterns and reduce administrative inconvenience. Still, more data does not automatically produce better judgment. Consumer devices can be inaccurate, and search results may exaggerate rare conditions or ignore personal context. I see digital tools as aids for noticing habits and preparing questions, not as substitutes for clinical evaluation or professional treatment.

Q11

You are planning a two-night hotel stay for your family. Call the hotel and ask three or four questions about a quiet room, breakfast, parking, check-in, and the cancellation policy.

IL

Hello, I need a room for two nights. Do you have a quiet room? Is breakfast included? Do you have parking, and what is the cancellation policy?

IM

Hello, I am planning a two-night stay with my family. Could you tell me whether a quiet non-smoking room is available? I would also like to know if breakfast and parking are included. Finally, what time is check-in, and how late can I cancel without a fee?

IH

Hello, I am calling about a two-night family stay next month. First, do you have a quiet non-smoking room away from the elevator? Could you explain whether breakfast is included for all guests and whether I need to reserve parking? I would also like to confirm the check-in time. Finally, what is the deadline for canceling the reservation without a charge?

AL

Hello, I am planning a two-night stay for my family next month, and I would like to confirm a few details before booking. Do you have a quiet non-smoking room that is away from the elevator or other high-traffic areas? Is breakfast included for every registered guest, and are there any time restrictions? We will arrive by car, so do we need to reserve parking in advance, and is there an additional daily fee? I would also like to know the earliest check-in time. Finally, could you explain the cancellation deadline and any charge that applies after that point?

Q12

You arrive at the hotel, but the quiet non-smoking room you reserved is unavailable. The only offered room is beside the elevator and smells of smoke. Explain the problem and suggest two or three alternatives.

IL

Hello, this is not the room I reserved. It is noisy and smells of smoke. Could you find another room, upgrade us, or give us a refund?

IM

Hello, I reserved a quiet non-smoking room, but this room is beside the elevator and smells of smoke. Could you check whether another room is available later today? If not, could you upgrade us or move the reservation to a nearby hotel? Otherwise, I would like a refund.

IH

Hello, I need help with the room I have been given. My confirmation shows a quiet non-smoking room away from the elevator, but this room is in a noisy location and has a smoke odor. Could you first check for another suitable room, even if we need to wait? If none is available, perhaps you could offer an upgrade or arrange a comparable room at a nearby property. If those options are impossible, I would like to cancel without a penalty and receive a full refund.

AL

Hello, I would like to resolve a serious mismatch between my reservation and the room provided. My confirmation specifies a quiet non-smoking room away from the elevator, but the assigned room is directly beside the elevator and has a noticeable smoke odor. The first option I would accept is waiting for a suitable room to be cleaned later today, with a place to store our luggage in the meantime. If that cannot be arranged, could you upgrade us at no extra charge or transfer the reservation to a comparable nearby property? If neither solution is available, I would like to cancel without a penalty and receive a full refund because the confirmed conditions were not provided.

Q13

Tell me about a past experience when an accommodation did not match what you had reserved. Describe the problem, how you handled it, and the outcome.

IL

I once received a room with only one bed, but I had reserved two beds. I showed the confirmation to the staff. They moved us to the correct room.

IM

Once, I checked into a hotel and found that the room had one bed instead of the two beds on my reservation. I showed the confirmation email to the front desk and explained why the arrangement would not work. The staff checked again and moved us to another room. The delay was inconvenient, but the problem was solved.

IH

I once had a hotel reservation for a room with two beds because I was traveling with a family member. At check-in, the room key opened a room with only one bed. I returned to the front desk with the confirmation on my phone and calmly explained the mismatch. The hotel was nearly full, so we waited while the staff checked other rooms. They eventually prepared the correct type and offered us a later checkout. The situation was frustrating, but having the written confirmation made the conversation straightforward.

AL

A related problem happened when I reserved a two-bed room for a trip with a family member but received a one-bed room at check-in. At first, I wondered whether I had selected the wrong option, so I opened the confirmation email and verified the room type before returning to the front desk. I explained the mismatch without blaming the employee and showed the written reservation. Because the hotel was almost full, there was no immediate replacement, but the staff stored our bags and prepared the correct room within an hour. They also offered a later checkout. The experience taught me to keep reservation details accessible and to separate the problem from the person helping solve it.

Q14

Compare large chain cafés with independent neighborhood cafés. What does each do well, and how should customers choose between them?

IL

Chain cafés are consistent and easy to find. Independent cafés can feel more personal. Customers should choose by convenience, price, and atmosphere.

IM

Large chains usually offer predictable menus, long hours, and many locations. Independent cafés may provide a more personal atmosphere and distinctive drinks. Neither is always better. Customers can choose according to their schedule, budget, and purpose.

IH

Large chain cafés are valuable for consistency. Customers know the menu, ordering process, and basic level of comfort, which is useful when time is limited. Independent cafés often reflect the neighborhood more strongly and may offer personal service or distinctive products. Their hours and quality can vary, however. I think the best choice depends on whether the customer values predictability or local character in that particular situation.

AL

Large chain cafés and independent neighborhood cafés solve different problems. A chain offers predictability: familiar menus, consistent ordering, broad opening hours, and locations that are easy to find. That can be important when someone is traveling or meeting on a tight schedule. An independent café can provide stronger local character, more personal interaction, and products shaped by the owner's interests. However, it may have limited hours or fewer seats. I do not think loyalty to one type is necessary. Customers should choose by purpose—speed and certainty for one visit, or atmosphere and local discovery for another—while also considering price and accessibility.

Q15

Streaming services make music easier to access, but some people say they weaken attention and the connection between artists and listeners. What is your opinion, and what would improve the experience?

IL

Streaming is convenient and helps people find music. But listeners may skip too quickly. Better information about artists and focused listening can improve the experience.

IM

Streaming services make music affordable and easy to discover. However, endless choice can shorten attention, and artists may feel less visible behind playlists. Platforms should provide clearer credits and better ways to support artists. Listeners can also choose full albums sometimes instead of always skipping.

IH

Streaming has expanded access and made discovery easier, which is a major benefit for listeners. The weakness is that playlists can make songs feel interchangeable, while artists' names, credits, and context receive less attention. I think platforms should display creative credits more clearly and offer simple ways to follow or support artists. Listeners also have a role. Choosing a complete album or reading about a performer occasionally can restore some of the connection without giving up convenience.

AL

Streaming services have made music remarkably accessible, and I would not want to lose that benefit. People can explore unfamiliar genres, hear artists from other countries, and carry an enormous library without significant cost. The concern is that endless playlists may encourage passive consumption: songs become background items, credits disappear, and listeners move on before forming a relationship with the work. Platforms could improve this by making artist information, songwriter credits, album context, and direct support options more visible. Listeners can contribute as well by occasionally choosing an album intentionally, saving meaningful tracks, or attending performances. Convenience and deeper attention do not have to be opposites if the design rewards both.

2026-10-20

Lesson 26 · Full Simulation 05

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Q1

Please introduce yourself. Tell me about your daily responsibilities and how you like to spend your free time.

IL

I am an engineer with a full-time job. I live with my family. In my free time, I enjoy running, reading, and relaxing together.

IM

I work as an engineer, so weekdays can be quite busy. Outside work, I try to make time for my family and activities that help me relax. I enjoy running and occasionally reading. I prefer a balanced routine to filling every free moment with plans.

IH

I am an engineer, and much of my weekday routine revolves around work and family responsibilities. When I have free time, I like activities that give me a different kind of focus, such as running or reading. I also appreciate ordinary time with my family. A weekend does not have to be exciting to feel worthwhile.

AL

I am an engineer, and my weekdays usually involve balancing work with responsibilities at home. Because of that, I appreciate free time that does not feel like another deadline. Running helps me clear my head, while reading lets me slow down and follow one idea for a while. I also enjoy simply being with my family without rushing to the next activity. I would describe myself as someone who likes making steady progress but is learning to leave room for rest. That balance matters more to me than having a packed schedule.

Q2

What do you enjoy doing during a vacation at home? Describe the activities and explain why they feel different from an ordinary day.

IL

I enjoy a slow breakfast and quiet time at home. I read or watch something with my family. We do not rush, so the day feels special.

IM

During a vacation at home, I like having a slow breakfast and choosing one relaxing activity. I might read or watch a film with my family. The biggest difference is not the location but the pace. I can enjoy familiar things without watching the clock.

IH

A vacation at home feels different when I stop treating the day like a normal schedule. I enjoy a slow meal, a little reading, and time with my family. I try not to fill the free time with chores. Familiar activities become more enjoyable when I choose them freely instead of fitting them between responsibilities.

AL

What I enjoy most about a vacation at home is being able to change the pace without going anywhere. I might prepare a slow breakfast, read for a while, and choose a film with my family later. None of those activities is unusual, but they feel different when there is no immediate obligation waiting afterward. I also try not to turn the whole break into a list of household tasks. For me, the point is to enjoy an ordinary setting with fewer demands, rather than recreate a busy travel schedule indoors.

Q3

How do you plan a short vacation at home? Walk me through your preparations and a typical day.

IL

I check our schedules and finish urgent tasks first. We choose one activity together. On the day, we eat slowly and leave some time unplanned.

IM

I start by checking when everyone is free and finishing anything urgent. Then we choose one activity we would enjoy together. I prepare simple food in advance so the day is not all work. We keep the rest flexible and avoid planning every hour.

IH

My preparation is mainly about removing distractions. I check our schedules, finish urgent chores, and decide what can wait. We agree on one shared activity and keep meals simple. During the break, I leave gaps between activities. That makes the day feel like time off instead of another carefully managed project.

AL

When I plan a short vacation at home, I begin by separating genuinely urgent tasks from things that can wait. I check everyone's schedule and suggest one activity we can enjoy together, rather than making decisions for every hour. I also keep meals simple or prepare some things beforehand. On the day itself, we have a relaxed start, do the activity when we feel ready, and leave space for individual quiet time. The preparation is useful only if it helps us relax; it should not become more demanding than the break itself.

Q4

Tell me about a memorable vacation at home when an unexpected problem changed your plans. What happened, and how did the day turn out?

IL

We planned a film night, but the internet stopped working. We played a board game instead. We laughed a lot and still enjoyed the evening.

IM

We once planned to watch a film during a break at home, but the internet stopped working. I tried a quick check and realized it would not be fixed immediately. We put the film aside and played a board game. The evening became more lively than expected.

IH

I remember a staycation evening when our planned film would not load because the internet was down. At first, I spent too much time trying to fix it. Then we decided the point was to relax together, not complete the original plan. We chose a board game and ended up laughing through the evening.

AL

One evening during a break at home, we had snacks ready and were looking forward to a film when the internet stopped working. I initially treated it like a problem I had to solve immediately, which was making everyone impatient. After a quick check, I put the device aside and suggested a board game. The mood changed almost at once because we started talking and joking instead of staring at a loading screen. We never watched the film that night, but the unplanned activity became the part of the break I remember best.

Q5

What kinds of books or other reading materials do you enjoy? Explain how you choose something to read.

IL

I enjoy practical books and short essays. I read a sample before choosing. Clear writing and useful ideas matter more than a popular title.

IM

I usually choose practical books or essays that connect with everyday life. Before buying or borrowing something, I read a sample and check the contents. I do not choose a book only because it is popular. I want to feel interested enough to return to it.

IH

I like reading materials that offer a useful idea without making the subject unnecessarily complicated. Practical books and personal essays often suit me. I look at the contents and read a few pages before deciding. That gives me a better sense of the writing than a recommendation alone, especially when my reading time is limited.

AL

My reading choices are usually guided by curiosity rather than a strict list of genres. I often enjoy practical books and essays because they can connect an unfamiliar idea with ordinary experience. Before choosing one, I read a sample and look at how the chapters are organized. A popular title may attract my attention, but it does not guarantee that the style will suit me. I am more likely to finish something written clearly than a book I feel I ought to read. The best choice makes me want to pick it up again.

Q6

Tell me about something you read that changed a small habit in your life. What was the idea, and what did you do differently?

IL

I read an essay about taking short breaks. I tried putting my phone away while resting. My breaks became calmer, and I kept the habit.

IM

I once read an essay about how a break can become another source of distraction. It made me notice that I always reached for my phone. I tried leaving it out of reach for a few minutes. I felt more rested and began doing that more often.

IH

An essay about attention made me reconsider how I spent short breaks. I realized that scrolling through several apps was not helping me recover from a busy task. I experimented with leaving my phone aside and looking out of the window or walking briefly. It was a small change, but the break felt more genuine.

AL

I once read an essay that questioned whether constantly switching between apps really counts as rest. That caught my attention because it described exactly what I often did during a short break. Instead of making a dramatic rule, I tried leaving my phone out of reach for just a few minutes and doing nothing in particular. Sometimes I looked outside, and sometimes I took a short walk. I noticed that I returned to the next task feeling less scattered. The idea stayed with me because it was small enough to test in everyday life.

Q7

Compare your reading habits now with those in the past. What has changed, and what do you want to keep or improve?

IL

I used to read for longer at one time. Now I read in shorter sessions. I want to read regularly without rushing to finish every book.

IM

In the past, I waited until I had a long stretch of free time to read. These days, that time is harder to find, so I read a little more often. I want to keep that regular habit. However, I also want to avoid checking my phone between pages.

IH

My reading has become less dependent on having a perfectly quiet afternoon. I used to wait for a long uninterrupted session, which often meant not starting at all. Now I use shorter periods and accept slower progress. I would like to keep that flexibility while being more deliberate about removing distractions during those brief sessions.

AL

The biggest change is that I no longer assume reading has to happen in a long, uninterrupted block. In the past, I often postponed it until I had ideal conditions, and those conditions rarely arrived. Now I am more willing to read a few pages and return later. That has made reading easier to fit into ordinary life, although interruptions can still break my concentration. I want to keep the realistic schedule while improving the quality of my attention. Finishing quickly matters less to me than understanding something well enough to remember it.

Q8

Describe how people in your family usually spend a major holiday. What activities or preparations are important to you?

IL

We share a meal and talk with relatives. We prepare some food and check everyone's schedule. Spending time together matters more than a complicated plan.

IM

My family usually marks a major holiday by sharing food and catching up with relatives. We check schedules first because everyone has different responsibilities. We keep the meal manageable and help with preparation. The important part is having time to talk, not making the occasion look perfect.

IH

Our holiday plans usually revolve around a shared meal and seeing relatives. Beforehand, we discuss who can come and divide some of the preparation. I appreciate familiar food, but I do not think one person should carry all the work. A holiday feels meaningful when people have enough energy left to enjoy being together.

AL

For my family, a major holiday is mainly an opportunity to reconnect with relatives over a shared meal. We usually begin by checking schedules and discussing what each person can reasonably help with. Familiar food and conversation give the day a special atmosphere, but I try not to confuse tradition with doing everything in exactly the same way. If preparation becomes exhausting for one person, the gathering loses some of its purpose. I value the customs most when they help us feel connected rather than create pressure to produce a perfect occasion.

Q9

Tell me about a holiday gathering that did not start as planned. What caused the difficulty, and how did everyone respond?

IL

Our journey took longer than expected. We told our relatives we would be late. They moved the meal later, and we still had a pleasant gathering.

IM

We once left for a holiday gathering and encountered much heavier traffic than expected. I called our relatives as soon as I realized we would be late. They changed the meal time and suggested a place where we could stop briefly. We arrived tired but enjoyed the rest of the day.

IH

One holiday, our travel time became much longer than planned because of traffic. At first, we worried about keeping everyone waiting. I contacted the family, explained the delay, and asked them not to hold everything for us. They adjusted the meal and kept us informed. That flexibility prevented a late arrival from spoiling the whole gathering.

AL

I remember setting off for a holiday gathering believing we had allowed enough time, then watching the journey become much slower than expected. The stressful part was imagining everyone waiting for us. Once I called and explained the situation, the pressure eased. Our relatives adjusted the meal time and told us not to rush just to meet the original plan. We took a brief break and arrived later than intended. The gathering still went well, and I remember the family's flexible response more clearly than the inconvenience of the journey itself.

Q10

How have your holiday gatherings changed over time? Compare the past with the present and explain how you feel about the changes.

IL

Gatherings used to involve more preparation. Now we try to keep them simpler. I miss some familiar details, but I like having more time to talk.

IM

In the past, our gatherings involved a long list of preparations and a fixed schedule. These days, we discuss what people can realistically manage. We may simplify the food or change the time. I miss some old details, but the relaxed atmosphere makes it easier to enjoy the occasion.

IH

Our gatherings have gradually become more flexible. There used to be a strong expectation that the food and schedule would follow the same pattern each time. Now we consider work, travel, and the effort involved. I still appreciate familiar customs, but I welcome changes that let people spend more time together and less time feeling rushed.

AL

In the past, our holiday gatherings tended to follow a fairly fixed pattern, including a lot of preparation before anyone could sit down and relax. More recently, we have become willing to adjust the food, timing, and division of tasks. Part of me misses the predictability of the old routine because it carries familiar memories. Still, I think a tradition stays meaningful only if it works for the people taking part. I prefer keeping the sense of connection while changing details that make the day unnecessarily tiring for everyone involved.

Q11

You are planning a weekend trip and want to rent a car. Call a rental office and ask three or four questions about the vehicle, total cost, and pickup arrangements.

IL

Hello. Do you have an automatic car for three people? What is the total price? What documents should I bring? When and where can I pick it up?

IM

Hello, I would like to rent an automatic car for a weekend trip with three people. Which vehicles are available? Could you explain the total cost and any extra charges? What documents do I need, and can I collect and return the car at your office?

IH

Hello, I am arranging a weekend trip for three people and would like some information about a rental car. Do you have a suitable automatic vehicle? Could you explain the total price, including any additional charges or conditions? What documents should I bring? Finally, where and when can we collect and return the car?

AL

Hello, I am planning a weekend trip for three people and would like to check a few details before reserving a car. Do you have a suitable automatic vehicle with enough room for our luggage? Could you explain the total cost and any conditions that might lead to an extra charge? I would also like to know which documents are required. Finally, what are the pickup and return arrangements, including the opening hours? If we confirm those details in advance, I can choose an option that fits our plans.

Q12

You reserved an automatic car, but at pickup the office offers only a manual car, which you cannot drive. Explain the problem and propose two or three solutions.

IL

Hello. I reserved an automatic car, and I cannot drive a manual car. Could you provide another automatic vehicle? Could you check another branch? If neither is possible, could you cancel the reservation and refund the payment?

IM

Hello, my confirmation says I booked an automatic car, but the vehicle offered is manual. I cannot use it. Could you find another automatic car here without increasing the agreed price? Otherwise, could another branch help? If no suitable car is available, I would like to cancel and request a refund.

IH

Hello, I need help with my reservation because it specifies an automatic car, while the vehicle available is manual. I cannot drive that vehicle. My first preference is a suitable automatic car at the agreed price. Could you also check another branch? If neither option works within a reasonable time, please explain the cancellation and refund process.

AL

Hello, my reservation confirmation specifies an automatic car, but I have been offered a manual vehicle, which I cannot drive. Could you first check whether another suitable automatic car is available here at the agreed price? If not, would another branch be able to provide one, and could you help arrange the transfer? If neither option can work within our available time, I would like to cancel and discuss a refund. I have the confirmation with me. Could you tell me which of these options we can actually arrange today?

Q13

Tell me about a problem you experienced when picking up a rental car or using another travel reservation. What happened, and how did you resolve it?

IL

I once arrived at the wrong pickup location because two offices had similar names. I checked my booking and called the company. They gave clear directions, and I collected the car later.

IM

I once went to a rental office whose name was similar to the one on my booking. When staff could not find my reservation, I checked the confirmation carefully. I called the correct office and explained the mistake. They gave me directions and adjusted the pickup time, so the trip continued.

IH

A rental reservation once seemed to be missing when I arrived to collect a car. Instead of arguing, I checked the address on my confirmation and realized I was at a different office with a similar name. I called the correct office, explained the delay, and confirmed that the car would still be available. The problem was resolved with a short change of route.

AL

I once arrived to collect a rental car and was told that the office had no record of my booking. I initially assumed something had gone wrong with the reservation, but checking the confirmation revealed that I had gone to a similarly named location. I called the correct office and explained the situation rather than blaming the staff in front of me. They confirmed the booking and helped me find the right address. We started the trip later than planned, but the experience taught me to check the exact pickup location, not just the company name.

Q14

Compare reading a printed book with reading on a digital device. Which would you choose in different situations, and why?

IL

A printed book helps me focus without notifications. A digital device is easier to carry. I choose paper at home and digital reading when space is limited.

IM

I like a printed book when I want a quiet session without other apps nearby. Digital reading is useful when I am traveling because I can carry several books on one device. However, notifications can interrupt me. I choose based on the setting and how easily I can concentrate.

IH

The main trade-off is between a separate reading space and convenience. A printed book feels like a dedicated activity, which helps me avoid switching tasks. A digital device is easier to carry and lets me adjust the text size. I would choose paper for a relaxed session at home and digital reading when portability matters more.

AL

I do not think one format is better in every situation. A printed book gives me a clear boundary between reading and the other things I do on a screen. That can make it easier to stay with a difficult passage. A digital device is more convenient when I am away from home because it is portable and lets me adjust the text size. The drawback is that other apps can compete for attention. I would choose according to the setting, then make an effort to remove distractions whichever format I use.

Q15

Why do holidays sometimes feel more stressful than ordinary days? Suggest practical ways families can reduce the pressure without losing what makes the occasion meaningful.

IL

Families may try to do too much during a holiday. Travel and preparation can become tiring. Sharing tasks and making fewer plans can leave more time to enjoy being together.

IM

Holidays can feel stressful when people expect a perfect meal, a full schedule, and no delays. Those expectations are difficult to meet. Families could agree on the most important activity, share the preparation, and allow changes. A meaningful gathering does not have to include every possible tradition.

IH

The pressure often comes from trying to satisfy several expectations at once. People may want a large meal, smooth travel, and enough time for every relative. I think families should discuss priorities before the day and divide the practical work. Leaving some plans flexible makes it easier to protect the sense of connection rather than the original schedule.

AL

Holidays can become stressful because people attach high expectations to a limited amount of time. There may be travel, food preparation, and a feeling that everyone should be happy throughout the day. I think the most useful response is to agree on what really matters before making the detailed plan. A shared meal or a relaxed conversation may be enough. Families can then divide the work, simplify the less important parts, and accept changes when circumstances require them. The aim is not to remove tradition, but to keep it from overwhelming the people it is meant to bring together.

2026-10-19

Lesson 25 · Full Simulation 04

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Q1

Tell me about a place you go when you want a break from your daily routine.

IL

I go to a nearby park. I walk slowly and look at the trees. The quiet atmosphere helps me relax.

IM

I usually go to a nearby park when I need a break. I leave my phone in my pocket and walk for a while. The open space helps me stop thinking about my schedule. I return home feeling calmer.

IH

A nearby park is my usual choice when I want to clear my head. It is easy to reach, so a short break does not become a complicated outing. I walk without a strict target and notice the surroundings. That simple change of setting helps me feel less rushed.

AL

When I need a break, I tend to choose a nearby park rather than somewhere exciting. Getting there is easy, which matters because I do not want relaxation to become another task to organize. I take a gentle walk and pay attention to small things, like changing leaves or people enjoying the open space. I try not to check my phone constantly. By the time I head home, my problems have not necessarily disappeared, but I usually have a little more patience and perspective.

Q2

Describe a park you often visit. What does it look like, and what facilities make it useful?

IL

The park has trees and a wide walking path. There are benches and a small exercise area. I like the open space.

IM

The park I visit has a circular path, trees, and several benches. There is also a small exercise area. I like the layout because I can take either a short walk or a longer one. It feels useful rather than complicated.

IH

The park near my home has a wide walking path with smaller paths leading through the trees. There are benches where people can rest and a modest exercise area. I appreciate the clear layout because it is easy to adjust the length of a walk. It gives residents a comfortable space close to home.

AL

The park I often visit is not especially large, but its layout makes good use of the space. A broad walking path runs around the main area, while smaller paths take you closer to the trees. Benches let people stop without blocking the route, and there is a small exercise area. What I value most is that the park works for different kinds of visits. I can go there for a quick break or spend longer walking, without needing special equipment or a detailed plan.

Q3

What do you usually do during a visit to a park? Describe your routine from arrival to departure.

IL

I arrive and choose a walking path. I walk, rest on a bench, and look around. Then I take my rubbish home.

IM

When I arrive, I decide how long I can stay and choose a path. I walk at a comfortable pace and stop on a bench if I feel tired. Before leaving, I check my belongings and take any rubbish with me.

IH

My park visits are fairly simple. I start by choosing a route that fits the time I have, then walk comfortably rather than trying to cover a fixed distance. I sometimes pause to enjoy the view. Before heading home, I check my things and make sure I have not left anything behind.

AL

When I get to the park, I first think about how much time I have and choose a route accordingly. I usually begin slowly, especially if I have been sitting for most of the day. Once I settle into the walk, I notice the surroundings instead of constantly checking the time. I may stop at a bench, but not every visit needs an extra activity. Before leaving, I check my belongings and take any rubbish with me. The routine is simple enough to keep doing regularly.

Q4

Tell me about a time when an unexpected closure changed your visit to a park. What happened, and what did you do?

IL

A path was closed during one visit. I checked a sign and used another route. I still enjoyed a shorter walk.

IM

I once found my usual park path closed for maintenance. I was disappointed because I had planned a long walk. I checked the posted map and chose a shorter route. It was quieter than expected, so the visit still felt worthwhile.

IH

One memorable visit began with a barrier across the path I normally use. Maintenance work had made that section unavailable. Instead of trying to get past the barrier, I checked the map and followed an alternative route. I found a quiet area I had overlooked. The change made the walk different, not worse.

AL

I once went to the park expecting to follow my usual route, only to find part of it closed for maintenance. My first reaction was annoyance because I had limited free time. After reading the sign, though, I realized there was no reason to abandon the visit. I checked the map and took a smaller path around a quieter section. I discovered benches I had never noticed and enjoyed a shorter walk. The experience reminded me that a familiar place can still offer something new when a routine changes.

Q5

Describe the bicycle and equipment you use or would choose for casual rides. Why do those features matter to you?

IL

I would choose a comfortable bicycle with working lights. I would also use a helmet. Easy handling matters more than speed to me.

IM

For casual rides, I would choose a bicycle with a comfortable seat and easy controls. I would check the brakes and lights before using it. I would also wear a helmet. My main goal would be a pleasant ride, not high speed.

IH

I would look for a bicycle that feels stable and comfortable over a modest distance. Reliable brakes and visible lights would matter more than advanced features. I would also choose a properly fitting helmet. Since the purpose would be relaxation, I would prefer equipment that is straightforward to use and maintain.

AL

For a casual ride, I would prioritize a bicycle that feels comfortable and predictable. I would want a suitable size, dependable brakes, and lights that make me easier to notice. I would also use a helmet that fits properly. I would not choose a model mainly because it looks fast or has features I may never use. A bicycle should suit the riding I actually plan to do. For me, that means manageable routes and a relaxed pace, so simple equipment I can check and maintain would be useful.

Q6

Tell me about a bicycle ride that did not go as planned. Describe the problem, your response, and the outcome.

IL

During one ride, my tire lost air. I stopped and walked the bicycle home. The ride ended early, but I got home safely.

IM

A ride ended early once because my rear tire started losing air. The bicycle felt harder to control, so I stopped in a suitable place. I had no repair kit, so I walked it home. Later, I had the tire checked.

IH

I remember planning a short ride and realizing partway through that a tire was losing air. I stopped rather than continuing with a bicycle that felt unstable. Since I had no repair kit, I changed the plan and walked it back. The experience made me more careful about checking the tires before leaving.

AL

On one ride, I noticed that the bicycle was becoming unusually difficult to handle. After stopping, I saw that the rear tire had lost much of its air. I had expected a relaxing outing, so I was frustrated, especially because I did not have the equipment to fix it there. Still, trying to finish the route seemed like the wrong choice. I walked the bicycle home and had the tire checked later. The outing was shorter than planned, but it showed me the value of a quick equipment check.

Q7

Compare cycling on a quiet path with cycling on a busy shared path. How would you adjust your behavior?

IL

On a quiet path, I keep a steady pace. On a busy path, I slow down and leave more space. I watch other people carefully.

IM

On a quiet path, it is easier to keep a comfortable pace. A busy shared path needs more attention because people may change direction. I would slow down, leave enough room, and wait before passing. The surroundings matter more than my original speed.

IH

The biggest difference is how predictable the route feels. On a quiet path, I can maintain a steady pace. On a busy shared path, I need to expect people to stop or move across the route. I would reduce my speed and wait for a clear opportunity to pass rather than making others move.

AL

A quiet path makes it easier to settle into a steady rhythm, while a busy shared path requires constant adjustment. Other users may be walking with children, stopping to talk, or moving in a direction I did not expect. In that situation, I would slow down and give people more room. If there were not enough space to pass comfortably, I would wait instead of forcing my way through. I see the difference less as a question of riding skill and more as adapting to the people around me.

Q8

When do you prefer visiting a bank branch rather than using a banking app? Explain how you prepare for a visit.

IL

I visit a branch when I need a detailed explanation. I check the opening hours and bring the required documents. I also write down my questions.

IM

I prefer a branch when a question is difficult to explain in an app. Before visiting, I check the opening hours and ask what documents are needed. I write down my main questions so I do not forget them during the conversation.

IH

Routine checks are convenient in an app, but I prefer a branch when I need an explanation of an unfamiliar service. I prepare by checking the hours and confirming the necessary documents. I also make a short list of questions. That preparation helps me use the visit efficiently instead of making another trip.

AL

I use an app for straightforward tasks, but I would choose a branch if I needed a detailed explanation or could not resolve an issue through the usual channels. Before going, I would check the opening hours and confirm which documents were necessary. I would also write down the issue and my questions. That way, I could explain the situation clearly and check the details before leaving. The advantage of an in-person visit is being able to ask follow-up questions immediately, rather than simply having someone do a task for me.

Q9

Describe a time when you had to wait longer than expected at a bank. How did you manage the situation?

IL

I once waited a long time at a bank. I checked my ticket and asked about the queue. Then I chose another time to return.

IM

I visited a branch during my lunch break and found a long queue. I realized I might not finish in time. I asked whether my task could be handled another way. Since it needed a visit, I returned at a quieter time with the right documents.

IH

I remember visiting a bank with less time available than I should have allowed. The queue moved slowly, and I worried about getting back on time. I asked the staff about the expected wait and whether I could prepare anything in advance. Then I arranged a more suitable visit instead of becoming increasingly frustrated.

AL

I once tried to fit a bank visit into a short lunch break, assuming the process would be quick. When I saw the queue, it became clear that I had been too optimistic. I checked the expected wait and asked whether there was another way to deal with my request. The task still required an in-person visit, so I confirmed the documents I needed and returned at a quieter time. The second visit was much smoother. Since then, I have tried to allow extra time for unfamiliar tasks.

Q10

How has your way of using banking services changed over time? Compare the past and present, including one benefit and one difficulty.

IL

I used to visit a branch more often. Now I use an app for simple tasks. It saves time, but unfamiliar screens can still confuse me.

IM

In the past, I visited a branch for many simple tasks. Now I handle routine requests through an app. That is convenient because I do not need to travel. However, when a screen changes or an error appears, I sometimes want a person to explain it.

IH

My habits have shifted from branch visits to using an app for everyday tasks. The main benefit is flexibility because I can check routine information without arranging a trip. The difficulty is that an unfamiliar message can be harder to understand without help. I still value human support when I need a clear explanation.

AL

The most noticeable change is that a branch visit is no longer my default for a simple task. I now use an app for routine checks, which saves travel time and fits around other responsibilities. At the same time, convenience does not remove every difficulty. A changed interface or an unclear message can leave me unsure what to do next. For that reason, I think digital services and human support should complement each other. I appreciate doing simple things quickly while still having a reliable way to ask questions.

Q11

You want to open an everyday bank account. Call a branch and ask three or four questions about required documents, fees, and visiting arrangements.

IL

Hello. What documents do I need to open an account? Are there monthly fees? Do I need an appointment? When can I visit?

IM

Hello, I would like to open an everyday account. Which documents should I bring? Could you explain any monthly fees and when they apply? Do I need to book an appointment? I would also like to know how long the visit usually takes.

IH

Hello, I am calling about opening an everyday account at your branch. What identification or other documents would I need? Could you explain the regular fees and any conditions that affect them? Also, should I make an appointment, and how much time should I allow for the visit?

AL

Hello, I would like to open an account for everyday use and want to prepare properly before visiting your branch. First, which documents should I bring, and do you need originals? Could you explain the regular fees and any conditions I should understand before choosing the account? I would also like to know whether an appointment is necessary. Finally, how much time should I allow for the visit, and is there anything I can complete beforehand? Those details would help me avoid an unnecessary second trip.

Q12

You opened the account, but the same service fee appears twice on your statement. Call the branch, explain the issue, and suggest two or three ways to resolve it.

IL

Hello. The same fee appears twice on my statement. Could you check it and reverse any duplicate charge? If you cannot fix it now, could you arrange a review and tell me when to expect an update?

IM

Hello, I am calling about two identical service fees on my statement. Could you check whether one was charged by mistake and reverse it if necessary? If you cannot resolve it today, please open a review and give me a reference number. I can also visit the branch with the statement.

IH

Hello, I noticed two identical service fees for the same date on my statement. Could you check the entries and reverse any duplicate charge? If that needs another team, please arrange a review and provide a reference number and update time. Alternatively, I can bring the statement to an appointment with someone who can investigate.

AL

Hello, I opened an account recently and noticed that the same service fee appears twice for the same date on my statement. Could you first check whether these entries are correct and explain them? If one is a duplicate, I would appreciate having it reversed. If you cannot decide immediately, please open a review and give me a reference number and an update time. Alternatively, I can bring the statement to an appointment with someone who can investigate. Which option would be the most effective way to resolve this?

Q13

Tell me about a time when you questioned an unfamiliar bank charge or a similar billing error. What did you do, and how was it resolved?

IL

I once saw an unfamiliar charge. I checked my records and contacted support. It was an error, and the charge was reversed later.

IM

I once noticed a charge I did not recognize. I checked the date and my receipts before contacting support. I explained why it seemed wrong and kept the reference number. After reviewing it, they corrected the charge and sent me an update.

IH

An unfamiliar charge once appeared on a statement, and I wanted to understand it before assuming anything. I compared the date with my records and contacted support. The first person could not resolve it immediately, so I kept the reference number and waited for the promised update. The review identified an error, which was then corrected.

AL

I once found a charge on a statement that did not match my records. Rather than immediately assuming the worst, I checked the date and description, then contacted support with the relevant details. They could not give me a final answer during the first conversation, so I asked for a reference number and an expected update time. After the review, they confirmed that the entry was incorrect and arranged a correction. I felt relieved, but the useful lesson was to keep records and ask for a clear next step.

Q14

Compare buying everyday items online with shopping at a local store. When would you choose each option?

IL

Online shopping is convenient for familiar items. A local store lets me check things in person. I choose based on urgency and whether I know the product.

IM

I buy familiar items online when I can wait for delivery. A local store is better when I need something immediately or want to check its quality. Online prices are easy to compare, but delivery and returns also matter. Neither option is always better.

IH

The main difference is what I can verify before buying. Online shopping makes it easy to compare familiar products, while a store lets me inspect something and ask questions directly. I would choose online shopping for a routine purchase with flexible timing. For an urgent or unfamiliar item, visiting a store may save trouble.

AL

I choose between the two by considering uncertainty and timing, not just the listed price. If I know exactly what I need and can wait, online shopping is convenient and comparison is straightforward. If the product is unfamiliar or needed immediately, a local store lets me inspect it and ask questions. Delivery arrangements and the effort of returning an unsuitable item also affect the decision. A slightly cheaper purchase is not necessarily better value if it creates more work afterward. The useful choice depends on the whole process.

Q15

Why can sharing a public space be difficult? Discuss a common problem and suggest practical ways people and managers could improve the situation.

IL

People use public spaces for different reasons. Noise can bother others. Clear signs and considerate behavior can help. Managers should provide a way to report problems.

IM

Public spaces can be difficult to share because people have different expectations. Some want to exercise, while others want quiet. Clear information about suitable areas can help. People should notice how their behavior affects others, and managers need a simple way to receive concerns.

IH

A common difficulty is that reasonable activities compete for the same space. For example, a group enjoying music may disturb people looking for quiet. Managers should explain the purpose of different areas and respond consistently to concerns. Users also need to adjust their behavior rather than assuming their own activity takes priority.

AL

Sharing a public space is difficult because people may arrive with different, reasonable expectations. Someone may want a lively group activity, while another person needs a quiet place to rest. Noise is a useful example because the impact extends beyond the people making it. Improvement requires both clear management and consideration from users. Managers can explain which activities suit each area and offer a straightforward way to report recurring problems. Individuals can keep sound at a reasonable level and adjust when others are affected. The goal should be coexistence, not automatic priority for one group.

2026-10-18

Lesson 24 · Full Simulation 03

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Q1

Tell me about the activities that help you recharge after a busy week.

IL

Cooking and listening to music help me relax. I enjoy sharing food with my family. Quiet time makes me feel refreshed.

IM

After a busy week, I like having a relaxed meal with my family and listening to music. Sometimes I cook something simple. These activities help me slow down, and I do not need a complicated plan to enjoy them.

IH

I recharge through activities that do not feel like another task on my schedule. Cooking a simple meal gives me something practical to focus on, while music helps me settle into a quieter mood. I particularly enjoy combining these with family time because we can talk naturally without rushing.

AL

After a busy week, I usually want a change of pace rather than a packed schedule. Preparing a simple meal and listening to music are two things that help me make that transition. Cooking gives me a small, manageable task with a clear result, while familiar songs make the atmosphere more relaxed. If my family joins me, the time becomes even more enjoyable because we can talk while doing something together. I do not need the weekend to be exciting; I mainly want to finish it feeling rested and connected.

Q2

What do you like cooking at home? Describe a dish you often make and explain why you choose it.

IL

I like making fried rice. I use rice, eggs, and vegetables. It is simple, and I can adjust the taste for my family.

IM

I often make fried rice on weekends. I use cooked rice, eggs, and whatever vegetables are available. I like it because it does not need many ingredients. I can also adjust the seasoning to suit my family's preferences.

IH

One dish I enjoy making is fried rice because it is flexible and practical. I can use vegetables already in the refrigerator instead of buying everything for a complicated recipe. I prepare the ingredients first and keep the seasoning fairly mild. It is a convenient meal that still feels homemade.

AL

Fried rice is one of my favorite things to prepare at home because it is forgiving and easy to adapt. I usually start with cooked rice, eggs, and a few vegetables from the refrigerator. Depending on what we have, I might add another ingredient, but I try not to make it unnecessarily complicated. The main advantage is that I can adjust both the seasoning and the portion sizes for my family. It is satisfying to turn everyday ingredients into a meal we can enjoy together without spending the whole evening cooking.

Q3

Walk me through how you prepare a meal at home, from choosing a dish to cleaning up.

IL

I check the ingredients and choose a dish. Then I wash and cut everything. After cooking, we eat and clean the kitchen.

IM

First, I check what is in the refrigerator and choose a simple dish. I prepare the ingredients before turning on the stove. After cooking, I serve the food and put away leftovers. Finally, I wash the dishes and wipe the counter.

IH

My process begins with checking the available ingredients and deciding what I can realistically make. I wash and cut everything before cooking so I do not have to rush between tasks. While the food cooks, I put away unused ingredients. After the meal, I deal with the dishes and clean the work surface.

AL

When I prepare a meal, I first check the refrigerator and choose a dish that fits the time I have. I make a short list if anything essential is missing, but I usually prefer using what is already available. Before cooking, I wash and cut the ingredients and place them within reach. That preparation makes the actual cooking much calmer. I also put things away as I go, so the kitchen is not a complete mess afterward. Once we have eaten, I store leftovers appropriately and finish cleaning the dishes and counter.

Q4

Tell me about a time when something went wrong while you were cooking. How did you respond?

IL

I added too much seasoning to soup once. I added more water and vegetables. The taste improved, and we still enjoyed dinner.

IM

I once made soup that tasted too salty. I was disappointed, but I did not throw it away immediately. I added some water and more vegetables, then tasted it again. The flavor became milder, and my family enjoyed the meal.

IH

A cooking mistake I remember was adding too much seasoning to a pot of soup. I had followed the recipe too quickly without tasting as I went. When I noticed the problem, I added water and extra vegetables in small amounts. It took some adjustment, but dinner was saved.

AL

I once tried to make a familiar soup a little too quickly and added more seasoning than it needed. When I finally tasted it, I realized that serving it as it was would not work. I felt annoyed with myself, but I decided to adjust it gradually instead of starting over. I added water and more vegetables, tasted it again, and stopped when the flavor became balanced enough. My family still enjoyed dinner. The experience taught me that tasting during the process is much easier than correcting a large mistake at the end.

Q5

What kind of music do you enjoy listening to? Explain when you listen and how it affects your mood.

IL

I enjoy familiar pop songs. I listen while relaxing at home. They help me unwind and sometimes remind me of happy memories.

IM

I usually listen to pop songs with clear melodies. I play them at home when I want to relax. Familiar songs are comforting because they remind me of earlier periods in my life. My choice changes depending on my mood.

IH

I enjoy music with a memorable melody rather than choosing only one genre. After a busy day, I often return to familiar pop songs because I do not need to concentrate on anything new. Some songs remind me of specific people or places. That connection makes listening feel personal.

AL

My taste in music is fairly broad, but I tend to return to songs with melodies I recognize immediately. After a demanding day, familiar music feels comforting because it does not require much effort to enjoy. I often listen while relaxing at home or doing simple tasks. What interests me is how a song can change the mood of an ordinary moment or bring back a memory I had not thought about in years. I choose different playlists depending on whether I want energy, calm, or a little nostalgia.

Q6

How do you choose and listen to music in your daily life? Describe the devices or services you use.

IL

I use a music app on my phone. I choose a playlist and keep the volume comfortable. Sometimes I use a small speaker at home.

IM

I usually open a music app on my phone and choose a saved playlist. At home, I sometimes connect it to a small speaker. I prefer a comfortable volume so I can still talk with my family. I save new songs when I like them.

IH

Most of my listening begins with a playlist saved on my phone. If I am at home, I may use a speaker, but I keep the volume low enough for conversation. I occasionally try recommendations and save songs that appeal to me. Having a few reliable playlists makes choosing music quick.

AL

I generally use a music app on my phone because it keeps my favorite songs in one place. Rather than searching for something new every time, I choose a saved playlist that suits what I am doing. At home, I sometimes connect a small speaker and keep the volume at a level where conversation is still comfortable. When a recommended song catches my attention, I add it to a playlist. I like this balance between familiar music and occasional discoveries because it is convenient without becoming completely repetitive.

Q7

Tell me about a memorable experience connected with a particular song. What happened, and why do you remember it?

IL

An old song played during a family drive. My wife and I recognized it and sang along. The car suddenly felt cheerful.

IM

During a family drive, an old song came on that my wife and I both knew. We started singing, and our daughter laughed at us. We told her when we used to hear it. A normal journey became a happy memory.

IH

I remember an old pop song coming on during a family drive. My wife and I recognized the introduction immediately and started singing before we even discussed it. Our daughter was amused and asked why we knew all the words. We shared a few memories, and the whole mood of the journey changed.

AL

A memorable moment happened on an ordinary family drive when a song from years ago started playing. My wife and I recognized it almost immediately and began singing along, which made our daughter laugh. She asked how we both knew the lyrics so well, and that led to a conversation about the music we used to enjoy. Nothing dramatic happened, but the journey suddenly felt more lively and connected. I remember it because the song gave us an easy way to share a small piece of our past with her.

Q8

Describe the seasons where you live. Which season do you prefer, and what do you enjoy about it?

IL

We have four seasons. Summers can be hot, and winters are cold. I prefer autumn because walking outside feels comfortable.

IM

The seasons feel quite different where I live. Summer can be hot and humid, while winter is cold. I prefer autumn because the air often feels comfortable for walking. I also enjoy the changing colors and spending more time outdoors.

IH

Where I live, the contrast between summer and winter is noticeable. Summer can feel humid, while winter requires warm clothing. Autumn is my favorite because it often offers comfortable conditions for being outside. I particularly enjoy a walk when the leaves begin changing, although I still check the forecast.

AL

I live in an area where the seasons bring noticeable changes to daily life. Summer can be hot and humid, and winter often means heavier clothes and shorter outdoor plans. Autumn is the season I enjoy most because being outside usually feels more comfortable. I like seeing the leaves change and taking walks without feeling rushed by the heat. Of course, the weather is not pleasant every day, so I still check the forecast. What I appreciate is the overall balance between fresh air, changing scenery, and manageable temperatures.

Q9

Tell me about a time when the weather forced you to change your plans. What did you do instead?

IL

Rain interrupted our planned picnic. We went home and ate together indoors. Then we played a game. The day was still enjoyable.

IM

My family once planned a picnic, but heavy rain began before we left. We decided not to force the outdoor plan. Instead, we spread the food on our table and played a game afterward. We were disappointed at first but still enjoyed ourselves.

IH

A weather-related change I remember involved a weekend picnic. We had prepared food, but the sky darkened and rain started just before departure. Rather than waiting for uncertain conditions, we stayed home and turned lunch into an indoor picnic. The relaxed meal and a game afterward made the day surprisingly pleasant.

AL

One weekend, we had everything ready for a picnic when the weather changed much faster than expected. Heavy rain started just as we were preparing to leave, and the idea of sitting outside clearly no longer made sense. We were disappointed, especially after preparing the food, but we decided to use what we had and create a relaxed lunch at home. After eating, we played a game together. The setting was different, but we still had the time together we had wanted. It taught me to keep plans flexible.

Q10

Compare how you prepare for a very hot day and a very cold day. How do your clothing and activities change?

IL

On hot days, I wear light clothes and avoid long outdoor activities. On cold days, I wear layers and choose shorter walks.

IM

For a hot day, I choose light clothes and plan outdoor activities for a more comfortable time. On a cold day, I wear layers and check whether the paths are suitable for walking. In both cases, I adjust the plan to the conditions.

IH

My preparations differ mainly in clothing and the timing of activities. During very hot weather, I wear lighter clothes and avoid planning a long outing in the hottest part of the day. In cold weather, I use layers and consider wind or slippery paths. I prefer adjusting the schedule to forcing the original plan.

AL

On a very hot day, I think about lightweight clothing, shade, and whether the timing of an outing is sensible. I may move a walk to a more comfortable part of the day or choose an indoor activity. On a very cold day, clothing becomes more about layers, and I pay attention to wind and the condition of the paths. The common principle is flexibility. Instead of treating the original schedule as fixed, I adjust the length or setting of the activity so everyone can enjoy it comfortably.

Q11

You want to buy a washing machine. Call an appliance store and ask three or four questions about a suitable model, delivery, and installation.

IL

Hello. Which washing machine would suit a family of three? What are its dimensions? Is delivery included? Can you install it and remove the old one?

IM

Hello, I am looking for a washing machine for a family of three. Which model would you recommend? Could you tell me its dimensions and total price? Is installation included? I would also like to know whether you can remove our old machine.

IH

Hello, I would like some information before buying a washing machine. We are a family of three and have limited installation space. Could you tell me which model might fit and provide its exact dimensions? What is the total cost including delivery and installation? Also, do you offer removal of the old machine?

AL

Hello, I am comparing washing machines for a family of three and would like to check a few details before ordering. Our installation space is limited, so which model would you suggest, and what are its exact dimensions? Could you also explain the total price, including delivery and installation? I would like to know whether you can remove the old machine during the same visit. Finally, how soon could delivery be arranged, and do we need to prepare anything in advance? Those details will help us decide.

Q12

The washing machine delivered to your home is a different model from the one you ordered. Call the store, explain the issue, and suggest two or three solutions.

IL

Hello. You delivered the wrong washing machine. Could you exchange it for the correct one? Could you offer a suitable alternative? Otherwise, I would like a refund.

IM

Hello, the washing machine delivered today is not the model on my order. Could you replace it with the correct model soon? If that is unavailable, could you offer a suitable alternative at no extra cost? Otherwise, please arrange collection and a refund.

IH

Hello, I am calling about a delivery error. The model number on the washing machine does not match my order confirmation. My first preference is an exchange for the correct machine. If that cannot be arranged promptly, could we discuss a suitable alternative without an extra charge? Otherwise, I would like the machine collected and the payment refunded.

AL

Hello, the washing machine delivered today is a different model from the one shown on my order confirmation. I have checked both model numbers, and I can send photos if needed. Ideally, please arrange an exchange for the correct machine as soon as possible. If it is unavailable, I would consider a suitable alternative with the features and dimensions we agreed on, provided there is no additional charge. If neither option works, please arrange collection and a full refund. Could you confirm the next step and expected timing today?

Q13

Tell me about a problem you experienced with an appliance purchase or delivery. How did you get it resolved?

IL

A small appliance arrived with a broken part. I took photos and contacted the store. They replaced it, and the new one worked.

IM

I once ordered a small appliance, but a part was damaged when it arrived. I kept the packaging and took photos. After I contacted customer service, they arranged an exchange. The replacement arrived safely and worked properly.

IH

A purchase problem I remember involved a small appliance with a damaged attachment. I noticed it while unpacking, so I kept the packaging and photographed the problem before using anything. Customer service checked the order and arranged an exchange. Having clear information ready made the conversation straightforward.

AL

I once bought a small appliance online and noticed that one of the attachments was damaged as soon as I opened the box. I was disappointed because I had planned to use it that evening, but I kept the packaging and took clear photos before contacting the store. I explained the issue using the order number and asked about the exchange process. They arranged collection and sent a replacement, which worked properly. The experience reminded me to inspect a delivery promptly and keep the relevant information until everything has been checked.

Q14

Compare cooking at home with eating out. What are the advantages of each, and how do you decide?

IL

Cooking at home lets me choose ingredients and portions. Eating out saves preparation and cleaning. I decide based on time, energy, and the occasion.

IM

At home, I can adjust the ingredients, flavor, and amount of food. Eating out is convenient when everyone is tired or we want something special. I consider the total effort as well as the cost before deciding what fits the day.

IH

Cooking at home gives me more control over the meal, but the work includes shopping and cleaning, not just cooking. Eating out can offer variety and a chance for everyone to relax together. I choose according to our energy and schedule rather than assuming one option is always better.

AL

Both options have value, but they solve different needs. Cooking at home lets us control ingredients, portions, and timing, and it can become a shared activity. However, it also requires planning, shopping, and cleaning. Eating out offers convenience and dishes we might not prepare ourselves, though travel and waiting can reduce that convenience. I usually consider the entire experience, including our energy level and the occasion. On an ordinary relaxed evening, home cooking works well; for a celebration or a particularly tiring day, a restaurant may be the better choice.

Q15

What makes household responsibilities difficult for busy families, and how can family members share them more fairly?

IL

Family members have different schedules. Tasks can be forgotten. We can agree on responsibilities and adjust them when someone is especially busy.

IM

Busy families may struggle because everyone has a different schedule and some chores are less visible. I think it helps to list the regular tasks and agree on who handles them. The plan should remain flexible when someone's workload changes.

IH

Sharing household work becomes difficult when people assume that someone else will notice what needs doing. Planning and remembering tasks can also take effort. I think families should discuss regular responsibilities openly and divide them according to time and ability. Reviewing the arrangement occasionally helps prevent one person from carrying too much.

AL

The difficulty is often not just the amount of work but the fact that much of it is easy to overlook. Someone has to notice that supplies are running out, remember appointments, and plan meals before the visible chores even begin. I think a fair arrangement starts with making those responsibilities clear and agreeing on who will handle them. Fairness does not necessarily mean doing identical tasks. It means considering available time, effort, and changing circumstances, then checking regularly whether the arrangement still feels reasonable to everyone.

2026-10-17

Lesson 23 · Full Simulation 02

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Q1

Tell me about your life outside work. What do you enjoy doing, and why are those activities important to you?

IL

I enjoy quiet weekends with my family. We walk, eat together, and watch movies. These activities help me relax.

IM

Outside work, I like spending time with my wife and daughter. We often take a walk or watch a movie together. I also enjoy exercising. These simple activities give me a break from a busy schedule.

IH

My free time is mostly about restoring some balance after work. I enjoy exercise, but I also make time for quiet activities with my family. A walk followed by a relaxed meal is often enough. What matters is having time to talk without constantly checking the clock.

AL

Outside work, I tend to enjoy activities that let me slow down and reconnect with my family. We might take a walk, stop for something to eat, or watch a movie at home. I also value exercise because it gives me some time to clear my head. None of these activities is particularly unusual, but that is part of their appeal. They fit naturally into our lives, and I usually feel more refreshed after a simple afternoon together than after a weekend packed with appointments.

Q2

Describe a cafe you like visiting. What is it like, and what makes it appealing to you?

IL

I like a cafe near my home. It has large windows and comfortable chairs. It is a good place to relax.

IM

My favorite cafe is within walking distance of home. It has large windows, warm lighting, and comfortable seats. I like sitting near the window with a coffee. The relaxed atmosphere is more important to me than fancy decorations.

IH

There is a small cafe near my apartment that I visit when I want a quiet break. Its windows let in plenty of light, and the tables are spaced comfortably apart. I usually choose a seat away from the counter. I like being able to talk without raising my voice.

AL

The cafe I enjoy most is a small place within walking distance of my apartment. It has large windows, simple wooden tables, and enough space between seats that conversations do not feel crowded. I normally sit near the window, where I can watch people passing by while enjoying a coffee. The drinks are good, but the atmosphere is what brings me back. After a busy week, being somewhere comfortable and unhurried makes even a short visit feel like a proper break.

Q3

What do you usually do when you visit a cafe? Describe a typical visit from beginning to end.

IL

I find a seat and order coffee. I talk with my family or read. Before leaving, I return my tray.

IM

I usually check whether there is a comfortable table before ordering. Then I buy coffee and sometimes a small snack. If my family is with me, we talk about our week. We return the tray before leaving.

IH

A typical cafe visit begins with finding a table where we can sit comfortably. After ordering drinks, I put my phone away and spend time talking with my family. Sometimes we share a pastry. We do not usually stay for hours, but I try to avoid making the visit feel rushed.

AL

When I visit a cafe with my family, we first look for a table that is comfortable and not too close to the entrance. I then order our drinks and perhaps one pastry to share. Once we sit down, I try to put my phone aside so we can actually talk. We might discuss our week or decide what to do next. Before leaving, we clear the table and return the tray. The routine is simple, but it gives us a small pause between other weekend activities.

Q4

Tell me about a time when a cafe visit did not go as planned. What happened, and how did you handle it?

IL

The cafe was full once. We asked about the wait. Then we bought drinks to go and sat in a nearby park.

IM

One weekend, my family visited our usual cafe, but every table was taken. We asked how long the wait might be. Since nobody seemed ready to leave, we ordered takeaway drinks and went to a nearby park. The change worked well.

IH

I remember arriving at our favorite cafe one Saturday and finding a long line outside. We had expected a quiet break, so it was disappointing. Instead of waiting indefinitely, we asked about takeaway service. We bought our drinks and walked to a nearby park, where we found a bench and enjoyed the afternoon.

AL

A cafe visit that stands out happened on a sunny Saturday when my family arrived at our usual place and found it completely packed. I initially suggested waiting, but the staff could not estimate when a table would open up. Rather than letting the delay spoil our mood, we ordered takeaway drinks and headed to a nearby park. We found a bench with a pleasant view and ended up staying longer than expected. It reminded me that the company mattered more than sitting at a particular table.

Q5

What kinds of movies do you enjoy? Explain what you look for when choosing a movie.

IL

I enjoy comedies and family dramas. I like believable characters and a clear story. I prefer movies that leave me feeling good.

IM

I usually choose comedies or family dramas. I look for an interesting story and characters I can understand. When watching with my family, I also check whether the movie is suitable for everyone. A satisfying ending is a bonus.

IH

I enjoy films that combine an engaging story with believable relationships. Comedies are a good choice when I simply want to unwind, while family dramas sometimes give us more to discuss afterward. I usually read a short description rather than detailed reviews because I do not want the ending spoiled.

AL

My taste depends partly on my mood, but I often choose comedies or dramas centered on believable relationships. I do not need an elaborate plot as long as the characters give me a reason to care. When choosing something for a family evening, I check the age suitability and ask what everyone is interested in. I avoid reading detailed plot summaries because surprises are part of the experience. Ideally, the movie gives us both an enjoyable evening and something interesting to talk about afterward.

Q6

Describe what you normally do when you go to a movie theater, from planning the visit to returning home.

IL

I choose a movie and book seats. I arrive early and buy a drink. After the movie, I go home with my family.

IM

We compare showtimes and book seats together. I try to arrive early so we do not rush. We sometimes buy a drink before entering. After the movie, we talk about our favorite scenes on the way home.

IH

A theater visit usually starts with finding a showtime that works for the whole family. We reserve seats and leave enough time for parking. Once inside, we get a drink and find our row before the lights go down. Afterward, we compare our reactions instead of immediately checking our phones.

AL

When we plan a trip to the cinema, we first agree on a film and a showtime that does not make the rest of the day too hectic. I reserve seats in advance and allow extra time for traffic or parking. We usually arrive early enough to get a drink and settle in comfortably. After the screening, I enjoy hearing which scenes my wife and daughter liked, because their reactions are often different from mine. That conversation is part of what makes going to the theater feel like an outing.

Q7

Describe a memorable movie outing. What happened before, during, or after the film that made it special?

IL

We almost missed a movie because of traffic. We arrived just in time. The film was funny, and we laughed about our rush afterward.

IM

I once went to a comedy with my family and got stuck in traffic. We were worried about missing the beginning. Luckily, we reached our seats before the film started. The movie was entertaining, and the stressful start became a funny memory.

IH

One memorable outing began with unexpected traffic on the way to the cinema. I had booked the tickets, so I felt responsible for getting everyone there on time. We skipped snacks and went straight to our seats. Fortunately, the film had not started. Afterward, we laughed about how nervous we had been.

AL

I remember taking my family to a comedy and discovering that the journey to the cinema was taking much longer than expected. As the starting time approached, I became increasingly anxious because I had organized the outing. When we finally arrived, we went straight to the theater instead of stopping for snacks. We reached our seats just before the film began, and the first few jokes quickly helped us relax. Afterward, we joked that getting there had been our own little adventure. I now leave a larger time buffer.

Q8

How do you usually get around your city? Describe the transportation you use and the reasons for your choices.

IL

I drive for family trips and walk to nearby places. I use public transportation when parking is difficult. My choice depends on the destination.

IM

I usually drive when traveling with my family or carrying bags. For nearby shops, I prefer walking. If the destination has limited parking, I consider public transportation. I compare convenience, travel time, and the amount of walking involved.

IH

The way I travel depends on the purpose of the trip. Driving works well for family outings because we can carry what we need and adjust our departure time. For short errands, walking is simpler. When parking looks difficult, I check public transportation and compare the entire journey rather than only the time on board.

AL

I choose transportation according to the journey rather than relying on one method every time. A car is convenient when I am traveling with my family or carrying several bags, but it can become a burden if parking is limited. For nearby errands, walking often saves the trouble of finding a space. For busier destinations, I compare public transportation with driving, including walking and waiting time. Looking at the whole trip helps me avoid choosing an option that seems fast at first but becomes inconvenient later.

Q9

Tell me about a transportation delay you experienced. What caused it, and what did you do?

IL

My bus was delayed by traffic. I checked another route and called the person waiting for me. I arrived late, but they understood.

IM

I once waited much longer than expected for a bus because of traffic. I checked the arrival information and looked for another route. I also called my friend to explain the delay. I eventually arrived late, but keeping them informed helped.

IH

A frustrating delay happened when a bus I needed was held up in heavy traffic. At first, I kept watching the arrival display, but the estimate continued changing. I checked an alternative route and contacted the friend I was meeting. We adjusted our meeting time, which made the situation much less stressful.

AL

I once had a bus delay on the way to meet a friend. The arrival estimate kept moving back, and I realized that simply waiting without a plan was making me anxious. I checked whether another route would help, but it involved a long transfer, so I stayed with the original route. More importantly, I called my friend and gave them a realistic update. They waited in a cafe instead of standing outside. I still arrived late, but communicating early prevented the delay from becoming a bigger problem.

Q10

How has getting around your city changed compared with the past? Discuss one improvement and one difficulty that remains.

IL

Route apps make travel easier now. I can check arrival times on my phone. However, traffic and crowded vehicles are still problems.

IM

In the past, I relied more on printed signs and familiar routes. Now I can compare routes and check arrival information on my phone. This makes unfamiliar trips easier. However, an app cannot remove traffic, and transfers can still be inconvenient.

IH

Getting around has become easier to plan because route information is available on a phone. In the past, an unfamiliar journey required more preparation or asking for directions. Today, I can compare options and see updates while traveling. However, knowing about a delay does not eliminate it, and crowded vehicles remain uncomfortable.

AL

The biggest change I have noticed is access to information. In the past, I often chose familiar routes because planning an unfamiliar journey took more effort. Now a phone can show several options, estimated arrivals, and directions between stops. That flexibility makes spontaneous trips easier. Still, information does not solve every problem. A route may look efficient on the screen but involve a crowded vehicle or an awkward transfer. I think better information has improved planning significantly, while comfort and reliable connections still need attention.

Q11

You want to reserve a restaurant table for a family birthday dinner. Call the restaurant and ask three or four questions before making a reservation.

IL

Hello. Do you have a table for three on Saturday? Is there a quiet area? Can we bring a cake? Do we need a deposit?

IM

Hello, I would like to arrange a birthday dinner for three on Saturday evening. Do you have a table available around seven? Could we sit in a quiet area? Is bringing a birthday cake allowed? Also, is a deposit required?

IH

Hello, I am planning a family birthday dinner for three this Saturday. Could you tell me whether a table is available around seven? We would prefer a quieter area if possible. May we bring a small birthday cake, and is there a service charge? Finally, do you require a deposit to confirm the booking?

AL

Hello, I am calling about a birthday dinner for two adults and one child this Saturday. Would you have a table for three at around seven in the evening? We would appreciate a quieter area, so could you tell me whether that can be requested? We are also thinking of bringing a small cake. Is that permitted, and would there be any additional charge? Finally, what deposit or cancellation conditions should I know about before confirming? Once I have those details, I can finalize the plan with my family.

Q12

The restaurant has just told you that your confirmed birthday reservation is unavailable. Call the manager, explain the problem, and suggest two or three alternatives.

IL

Hello. Our birthday reservation was confirmed, but the table is unavailable. Could we come earlier? Could you offer another table? Otherwise, could you arrange a refund?

IM

Hello, I received a message saying our confirmed birthday table is unavailable. Could you offer an earlier time that evening? Another suitable table would also work. If neither is possible, could you refund our deposit so we can book elsewhere?

IH

Hello, I am calling about our confirmed birthday reservation for Saturday at seven. Your message says the table is no longer available, which leaves us little time to make other plans. Could you offer an earlier slot or a suitable table in another area? If you cannot accommodate us, please explain how our deposit can be refunded.

AL

Hello, I am calling because our birthday reservation for three was confirmed, but I have now been told that the table is unavailable. This is disappointing because the family has already arranged the evening around it. Could you first check whether we could come an hour earlier? If the time cannot change, would another suitable table be available elsewhere in the restaurant? If neither option is possible, I would like our deposit refunded promptly so we can make another booking. Please let me know which solution you can confirm today.

Q13

Describe a time when a restaurant reservation or dining plan went wrong. How was the problem resolved?

IL

Our table was not ready once. I asked about the wait. The staff offered another table, and we enjoyed our meal.

IM

I once arrived at a restaurant with my family, but our reserved table was still occupied. I asked how long we would need to wait. The staff offered another table in a different area. We accepted it and had a pleasant dinner.

IH

One evening, our restaurant table was not ready at the reserved time. My family was hungry, so an uncertain wait was frustrating. I explained the situation and asked whether another table could be used. The staff found a suitable one in a different area, and we were seated shortly afterward.

AL

A dining problem I remember happened when we arrived for a reservation and found that the previous guests were still using our table. At first, the staff asked us to wait without giving an estimate. I calmly explained that we had a child with us and asked whether another table could work. After checking, they offered a place in a different area. It was slightly less quiet than we had hoped, but being seated promptly was more important. We enjoyed the meal, and the evening ended much better than it began.

Q14

Compare shopping online with visiting a physical store. In which situations would you choose each option?

IL

Online shopping is convenient for familiar products. Stores let me check size and quality. I shop in person when the fit is important.

IM

I buy familiar items online because comparing prices is easy. For clothes or shoes, I often prefer a store where I can check the fit. My choice depends on whether convenience or seeing the product in person matters more.

IH

Online shopping works well when I already know exactly what I need. I can compare prices without traveling. Physical stores are better when comfort, size, or texture affects the decision. Returns can take time, so a slightly longer visit to a store may actually save effort for an unfamiliar item.

AL

I see online and physical stores as useful for different kinds of decisions. If I am replacing something I already know, ordering online is convenient and makes price comparison straightforward. However, when fit or comfort matters, I prefer to examine the item in person. Photos and reviews cannot always tell me how a pair of shoes will feel. I also consider the effort involved in returns. The cheapest option is not necessarily the most convenient if I have to pack the product and send it back.

Q15

Why do some people buy things they do not need when shopping online? Suggest practical ways to avoid unnecessary purchases.

IL

Discounts and advertisements can encourage quick purchases. I make a list and wait before buying. This helps me decide what I really need.

IM

People may buy unnecessary items because a discount feels temporary or an advertisement looks attractive. I try to use a shopping list and delay nonessential purchases. Checking the total cost also helps me avoid adding items only to receive a benefit.

IH

Online shopping can turn a small purchase into a much larger order. Limited-time messages and product recommendations make it easy to focus on the discount rather than the need. I think a useful approach is to write a list, set a budget, and leave optional items in the cart until the next day.

AL

I think unnecessary online purchases often begin with the feeling that an opportunity will disappear. A countdown or a free-delivery threshold can make buying more seem sensible, even when the extra items were never needed. My preferred response is to slow the decision down. I write down what I actually need, check the final total, and wait before buying anything outside the list. If an item still seems useful the next day, I reconsider it. This small delay helps me separate genuine value from the excitement of a promotion.

2026-10-16

Lesson 22 · Full Simulation 01

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Q1

Tell me about yourself, your daily life, and what you enjoy doing in your free time.

IL

I am an engineer. I live with my family. I like running and spending quiet time at home.

IM

I work as an engineer and live with my wife and daughter. My weekdays are usually busy. In my free time, I enjoy running, watching movies, and relaxing with my family.

IH

I work as an engineer, so most weekdays involve solving technical problems and communicating with colleagues. After work, I try to spend time with my family. Running is my favorite way to recharge because it clears my mind. On weekends, I prefer a relaxed schedule with a walk, a movie, or a simple meal together.

AL

I would describe myself as someone who enjoys solving problems but also values a calm family life. I work as an engineer, and my weekdays are fairly structured, with technical tasks and discussions taking up most of the day. Outside work, I enjoy running because it gives me a clear break from screens and helps me reset mentally. My weekends are usually simple: spending time with my wife and daughter, watching a movie, or taking a walk. That balance keeps me motivated without making my schedule feel overcrowded.

Q2

Describe your home. What does it look like, and which space do you like most?

IL

I live in an apartment. It is bright and comfortable. I like the living room because my family spends time there.

IM

I live in an apartment with my family. It has a living room, bedrooms, and a kitchen. My favorite space is the living room. It gets plenty of sunlight, and we relax and talk there after dinner.

IH

My home is a comfortable apartment with a practical layout. The living room connects to the kitchen, so it is easy for everyone to talk while doing different things. I particularly like the living room because it receives warm afternoon light. We often sit there after dinner, share stories, and watch something together.

AL

I live in an apartment that is more practical than luxurious, but it suits our daily life well. The living room and kitchen are connected, which makes the main area feel open and helps us stay in touch even when we are doing different things. My favorite spot is near the living-room window, where the afternoon light makes the space feel warm. After dinner, we usually gather there to talk or watch a program. What makes it special is the relaxed atmosphere we have created together.

Q3

What do you usually do at home on a weekday evening? Walk me through your routine.

IL

I have dinner and talk with my family. Then I rest or watch a program. Before bed, I prepare for the next day.

IM

After work, I usually have dinner with my family and ask about their day. I help with a few chores, take a shower, and relax. Before going to bed, I check my schedule for the next morning.

IH

My weekday evenings follow a simple routine. I first have dinner and catch up with my family. After helping clear the table, I take a shower and spend some time relaxing. Depending on my energy, I watch a short program or practice English. I finish by checking the next day's schedule so the morning feels less rushed.

AL

On a typical weekday evening, I try to slow down as soon as I get home. Dinner is usually the first chance for my family to catch up, so I put my phone aside and listen to what happened during their day. Afterward, I help tidy up, take a shower, and choose one quiet activity, such as watching a program or practicing a little English. Before bed, I check my schedule and prepare anything I need for the morning. This routine helps me separate work from home.

Q4

Tell me about a problem you experienced at home. What happened, how did you handle it, and what was the result?

IL

The kitchen sink leaked one evening. I turned off the water and called management. A technician fixed it the next day.

IM

One evening, I found water under the kitchen sink. I turned off the valve and placed towels on the floor. Then I contacted the management office. A technician replaced a loose part the next morning, and the leak stopped.

IH

A memorable problem at home was a leak under the kitchen sink. I noticed a small puddle while cleaning after dinner. I immediately closed the water valve, dried the floor, and took a photo for the management office. A technician came the next morning and replaced a worn connection. Fortunately, we acted before the water damaged the cabinets.

AL

One evening, I noticed water collecting beneath the kitchen sink just as we were finishing dinner. At first, I thought someone had spilled a drink, but the puddle kept growing. I shut off the valve, moved the items stored below the sink, and took photos before contacting management. They arranged for a technician the following morning, and a worn connection was replaced. The repair itself was straightforward, but I remember feeling relieved that we had noticed it early. Since then, I have checked that area occasionally.

Q5

Where do you usually go running? Describe the place and explain why you like it.

IL

I run in a park near my home. The path is wide and safe. I like the trees and fresh air.

IM

I usually run in a park near my apartment. There is a wide path around a lake, and the route is easy to follow. I like it because there are few cars, plenty of trees, and enough space to run comfortably.

IH

My usual running route is a path around a nearby lake park. It is wide enough for runners and walkers, and most sections are separated from traffic. There are trees, benches, and open views of the water. I enjoy the changing scenery because it makes regular exercise feel less repetitive, especially in the early morning.

AL

I usually run along a lakeside path close to home. The route is convenient enough that I do not need to drive, and its wide, mostly flat surface makes it suitable for both easy runs and longer sessions. What I appreciate most is the combination of open water, trees, and distance from traffic. Early in the morning, the area feels especially calm. The scenery changes with the light and the seasons, so even a familiar route gives me something different to notice each time.

Q6

How do you prepare for a run, and what do you do before, during, and after running?

IL

I check the weather and wear running shoes. I warm up before running. Afterward, I walk slowly and stretch.

IM

Before running, I check the weather, put on comfortable shoes, and do a short warm-up. I start slowly and keep a steady pace. After the run, I walk for a few minutes, drink water, and stretch gently.

IH

My preparation starts with checking the weather and deciding how long I want to run. I wear comfortable shoes and spend a few minutes warming up. During the run, I begin at an easy pace and adjust based on how I feel. After finishing, I cool down with a walk, drink some water, and stretch instead of stopping abruptly.

AL

I keep my running routine simple but consistent. Before heading out, I check the weather and choose a distance that fits both my schedule and my energy level. After a short warm-up, I start gently rather than trying to reach my target pace immediately. During the run, I pay attention to my breathing and ease off if something feels uncomfortable. I finish with a short walk, some water, and gentle stretching. This approach makes running easier to maintain as a habit.

Q7

Tell me about a memorable run or race. What made it challenging, and how did you feel afterward?

IL

I joined a ten-kilometer race. The last part was difficult. I slowed down but kept going. I felt proud when I finished.

IM

I once entered a ten-kilometer race. I started too quickly, so I became tired near the end. I reduced my pace and focused on reaching the next marker. When I crossed the finish line, I felt relieved and proud.

IH

A memorable running experience was a ten-kilometer race where I underestimated the difficulty of pacing. The first few kilometers felt easy, so I ran faster than planned. Later, my legs became heavy. I slowed down, focused on my breathing, and worked toward one marker at a time. Finishing taught me to respect a steady pace instead of chasing an impressive start.

AL

One race I remember clearly was a ten-kilometer event where I made the mistake of starting too aggressively. The energy of the crowd pulled me along, and the early kilometers felt effortless. By the later stages, however, my legs were heavy and maintaining the same speed was no longer realistic. I deliberately eased off and focused on reaching the next marker instead of worrying about the whole distance. Crossing the finish line felt rewarding because I had adjusted rather than given up. It changed how I prepare for races.

Q8

Explain how you separate and dispose of recyclable items where you live.

IL

I separate paper, plastic, glass, and cans. I rinse containers and use the recycling area near my building.

IM

At home, I sort paper, plastic containers, glass, and cans into separate bags. I empty and rinse food containers before taking them out. Our apartment has a recycling area, so I follow the labels there and check unfamiliar items.

IH

I separate recyclable items at home before taking them to the collection area near our building. Paper, plastic containers, glass, and cans go into different groups. I empty containers and remove obvious food residue because dirty materials can cause problems. If I am unsure about an item, I check the posted instructions instead of guessing which bin it belongs in.

AL

Recycling at my apartment begins inside the home. We keep separate spaces for paper, containers, glass, and cans, so sorting does not become a large job at the end of the week. Before taking items downstairs, I empty them and rinse away food residue when necessary. At the collection area, I follow the posted labels because the accepted categories may differ by location. If an item is unfamiliar, I check the instructions first. Making these small steps part of our routine keeps the process manageable.

Q9

Describe a time when recycling or waste disposal was confusing or inconvenient. How did you deal with it?

IL

I did not know where to put a mixed-material package. I checked the sign and asked the manager. Then I separated the parts.

IM

I once had a package made of different materials and did not know which bin to use. I checked the instructions at the collection area and asked the building manager. After separating the removable parts, I disposed of them as directed.

IH

A confusing experience involved a package with several materials attached to one another. The symbols were hard to understand, and I did not want to contaminate a recycling bin. I read the collection-area notice and asked the building manager for clarification. I separated the parts that could be removed and followed the local instructions for the rest. The experience reminded me that checking is better than making assumptions.

AL

I once found myself hesitating over a package that combined paper, plastic, and a thin metallic layer. None of the categories seemed to fit the whole item, and the symbols on the package were not clear to me. Rather than dropping it into the nearest bin, I checked the notice and asked the building manager. I learned which parts could be separated and how the remaining material should be handled locally. It was a small inconvenience, but it showed me why clear instructions matter as much as people's willingness to recycle.

Q10

How have recycling habits changed compared with the past? Discuss improvements and remaining problems.

IL

People separate more items now. There are clearer signs and more collection bins. However, some packages are still confusing.

IM

In the past, people around me paid less attention to separating waste. Today, more homes have recycling bins and clearer instructions. This makes sorting easier. However, mixed packaging and food residue still create confusion, so better guidance is needed.

IH

Recycling has become a more visible part of everyday life compared with the past. People now encounter sorting labels, separate collection points, and frequent reminders. These changes help households form better habits. However, improvements in awareness do not solve everything. Mixed-material packaging and unclear instructions still make correct disposal difficult, so both product design and local guidance matter.

AL

Compared with the past, recycling seems more firmly built into everyday routines. Separate bins and clearer labels have made it easier for households to sort materials, while public reminders have increased awareness. Still, I think there is a gap between wanting to recycle and knowing exactly what to do. Complicated packaging and inconsistent instructions can leave people uncertain. Further progress therefore depends on simpler product design and clear local guidance as well as individual effort. Convenience and clarity are essential if good intentions are going to become consistent habits.

Q11

You are planning a family weekend trip. Call a hotel and ask three or four questions about a room, facilities, and the reservation conditions.

IL

Hello. Do you have a room for three this weekend? How much is it? Is breakfast included? Can I cancel the reservation?

IM

Hello, I would like a room for two adults and one child this weekend. Do you have one available? What is the total price for two nights? Is breakfast included? Could you also explain the cancellation policy before I book?

IH

Hello, I am planning a two-night family stay this weekend and would like some information before booking. Do you have a room suitable for two adults and one child? Could you tell me the total price, including any extra-person charges? Is breakfast included for all three guests? Finally, how late can I cancel or change the reservation without a fee?

AL

Hello, I am calling to check availability for a two-night family stay this weekend. We are two adults and one child, so could you tell me which room type would accommodate us comfortably? I would also like the total price, including any extra-person charges and breakfast. Does the hotel have parking, and is there an additional fee? Before I confirm anything, could you explain the cancellation deadline and whether we could change the dates if necessary? Thank you. I would like to compare those details before making the reservation.

Q12

You booked a room with three beds, but the room you received has only two. Call the front desk, explain the problem, and suggest two or three solutions.

IL

Hello. We booked three beds, but there are only two. Can we change rooms? Could you add a bed? If not, can we get a refund?

IM

Hello, we just entered our room, but it has two beds instead of the three in our booking. Could you move us to the correct room? If that is not available, could you add a bed at no extra charge? Otherwise, please explain our refund options.

IH

Hello, I am calling from our room because the bedding does not match our reservation. We booked three separate beds, but there are only two. Could you first check whether another room with three beds is available? If not, would it be possible to provide a suitable extra bed without an additional charge? If neither option works, could you help us arrange alternative accommodation and explain the refund procedure?

AL

Hello, I am calling about a problem with the room we have just checked into. Our confirmation specifies three separate beds, but this room has only two, which will not work comfortably for our family. Ideally, we would like to move to the room type we reserved. If that is unavailable, could you provide an appropriate extra bed at no additional cost? As a third option, could you help us find comparable accommodation and explain how the payment would be refunded? I can show you the confirmation now. Please let me know which solution you can arrange tonight.

Q13

Have you ever had a problem with accommodation or a reservation? Describe what happened and how it was resolved.

IL

My room was not ready once. I asked the desk for help. They stored our bags and called us later. The problem was solved.

IM

I once arrived at a hotel and found that our room was not ready. I explained that my family was tired and asked about the waiting time. The staff stored our luggage and called us when the room became available. We waited in a nearby cafe.

IH

During one trip, our hotel room was not ready even though we arrived after the stated check-in time. I calmly explained the situation and asked for a realistic estimate. The staff offered luggage storage and called housekeeping. We used the waiting time to get a drink nearby, and they contacted us when the room was ready. Clear communication prevented the delay from spoiling the rest of the day.

AL

A reservation-related problem I remember occurred when my family arrived at a hotel and our room was still being prepared after the advertised check-in time. We were tired, so an uncertain wait was frustrating. I asked the front desk for a realistic estimate rather than repeatedly asking whether the room was ready. They checked with housekeeping, stored our bags, and promised to call. We spent the wait in a nearby cafe and returned once they contacted us. I appreciated the practical response, and the experience taught me how much a clear timeline can reduce stress.

Q14

Compare communicating by phone with using messaging apps. Which do you prefer in different situations, and why?

IL

I use messages for simple information. I call when something is urgent. Calls are faster, but messages leave a record.

IM

I prefer messaging for routine details because I can read and reply when convenient. It also leaves a written record. For urgent or complicated matters, I prefer a phone call because I can ask follow-up questions and avoid a long exchange.

IH

Phone calls and messaging apps serve different purposes in my daily life. Messages work well for addresses, times, and routine updates because the information remains easy to check later. Calls are more useful when something is urgent or requires discussion. Tone of voice can also reduce misunderstanding. I choose the method based on urgency and complexity rather than using the same one for every situation.

AL

I do not think one method is always better; the situation determines which is more effective. For practical details such as an address or appointment time, messaging is convenient because it provides a record and does not interrupt the other person. A phone call is preferable when a problem is urgent, emotionally sensitive, or difficult to explain in short texts. Hearing the other person's response allows us to clarify the issue immediately. My usual approach is to discuss complicated matters by phone and then send a brief written summary of what we agreed.

Q15

What problems can arise when people rely too much on digital devices in everyday life? Explain one problem and suggest practical ways to address it.

IL

Too many notifications interrupt people. I turn off unnecessary alerts and put my phone away during meals. This helps me focus.

IM

Digital devices are useful, but constant notifications can interrupt work and family time. I try to turn off unnecessary alerts and check messages at certain times. I also put my phone away during meals so I can pay attention to the people around me.

IH

One problem with relying too much on digital devices is fragmented attention. Even a short notification can interrupt a conversation or make a simple task take longer. I do not think people need to stop using technology. Instead, they can silence nonessential alerts, set aside specific times for checking messages, and create phone-free moments during meals. These small limits allow technology to remain useful without controlling the whole day.

AL

The main issue I notice is that digital convenience can gradually turn into constant interruption. People may intend to check one message and then spend far longer switching between apps, which affects both concentration and the quality of time spent with others. A realistic response is to change the environment rather than depend entirely on willpower. Turning off nonessential notifications, keeping the phone out of reach during focused tasks, and agreeing on phone-free meals can help. The goal is to use devices deliberately while protecting attention for activities and relationships that matter.

2026-10-15

Lesson 21 · Playing Instruments

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Q1

Tell me about an instrument you play or would like to play. How do you usually practice, and what do you enjoy about it?

IL

I play the acoustic guitar at home. I practice simple chords on weekends. I use a music app and play slowly. I enjoy the warm sound.

IM

I play the acoustic guitar as a hobby. I usually practice for about twenty minutes on weekend evenings. I warm up with basic chords, follow a song on a music app, and repeat difficult parts slowly. Playing helps me relax after a busy week.

IH

I play the acoustic guitar casually at home, mainly on weekend evenings. I start with basic chord changes, then use a music app to practice one familiar song. When a section is difficult, I slow it down and repeat it several times instead of rushing through the whole piece. I enjoy the guitar because its warm sound helps me clear my mind and gives me a small sense of progress.

AL

I play the acoustic guitar as a relaxing weekend hobby rather than as a serious performance activity. I usually practice for twenty to thirty minutes in the evening, beginning with basic chord changes and a simple rhythm exercise. After that, I use a music app to work on one familiar song, slowing down difficult sections and repeating them until the transitions feel natural. What I enjoy most is the immediate connection between my hands and the sound. Even a short practice session helps me step away from work, focus on one manageable task, and end the day in a calmer mood.

Q2

Tell me about a memorable experience you had while learning or playing an instrument. What happened, and how did you feel?

IL

I once played the guitar at a small gathering. I was nervous and missed one chord. I kept playing, and the audience smiled. I felt relieved and proud.

IM

Last year, I played the guitar at a small family gathering. I was nervous because it was my first time playing in front of other people. I missed one chord near the beginning, but I kept the rhythm and finished the song. Everyone clapped, so I felt relieved and proud.

IH

One memorable experience happened last year when I played the guitar at a small family gathering. I had practiced the song alone many times, but performing in front of people felt completely different. Near the beginning, I missed a chord and almost stopped. Instead, I kept the rhythm, found the next chord, and continued. My family sang along, and the relaxed atmosphere helped me finish. I felt relieved because I learned that recovering calmly mattered more than playing every note perfectly.

AL

A particularly memorable experience took place last year when I agreed to play a familiar song at a small family gathering. Although I had practiced it repeatedly at home, my hands felt stiff as soon as everyone became quiet and looked toward me. I missed an early chord and briefly lost confidence, but I continued the rhythm, listened for the next change, and recovered without restarting. A few family members began singing along, which immediately reduced the pressure. By the end, everyone was smiling and clapping. The experience stayed with me because it taught me that a good performance depends as much on composure and connection as it does on technical accuracy.

Q3

How has learning to play instruments changed compared with the past? Explain the differences and their effects on learners.

IL

In the past, people used books and private lessons. Now they can use videos and music apps. Learning is easier and cheaper, but some people need more feedback.

IM

In the past, learners depended mostly on music books, teachers, and scheduled lessons. Today, they can watch videos, use tuning apps, and practice with digital backing tracks at any time. This makes learning more convenient, although beginners may develop bad habits without a teacher.

IH

Learning an instrument has become much more flexible than it was in the past. Previously, most beginners relied on printed books and weekly face-to-face lessons, so practice was limited by time and location. Now online videos, tuning apps, digital sheet music, and adjustable backing tracks provide immediate help at home. These tools make lessons more affordable and accessible. However, learners may repeat incorrect posture or technique if they never receive personal feedback.

AL

Instrument learning has shifted from a mostly teacher-centered activity to a flexible combination of online tools and occasional personal guidance. In the past, beginners usually bought printed method books and attended lessons at a fixed time, which provided structure but limited access. Today, learners can use video demonstrations, automatic tuners, digital sheet music, slow-down functions, and backing tracks whenever they have a few free minutes. This convenience lowers the cost and makes independent practice easier. At the same time, unlimited content can be overwhelming, and an app may not notice poor posture or inefficient technique. For that reason, I think the best approach is to use digital tools for daily repetition while getting periodic feedback from an experienced teacher.

Role-play

You need to rent a guitar for a small weekend performance. Call a music store, explain what you need, ask at least three questions, and arrange the rental.

IL

Hello. I need to rent an acoustic guitar for Saturday. How much is it? Can I pick it up on Friday? Does it include a case and a tuner? When should I return it? Please reserve one for me.

IM

Hello, I am calling because I need an acoustic guitar for a small performance this Saturday. How much is the weekend rental? Can I pick it up on Friday evening? Does the rental include a case, a strap, and a tuner? I would also like to know when I need to return it. If one is available, please reserve it for me.

IH

Hello, I am calling to rent an acoustic guitar for a small performance this Saturday. I need a standard full-size guitar that is comfortable for simple chord playing. Could you tell me the total price for a weekend rental? Would it be possible to pick it up on Friday evening and return it on Sunday? Does the package include a case, a strap, and a tuner? I would also like to know whether I need to leave a deposit or show identification. If you have one available, please reserve it under my name.

AL

Hello, I am calling because I need to rent an acoustic guitar for a small weekend performance. I am looking for a reliable full-size model with comfortable action because I will mainly play simple chords and sing. Could you tell me the total rental fee from Friday evening through Sunday afternoon? Does the package include a hard case, a strap, a tuner, and a spare set of strings? I would also like to know whether a refundable deposit or identification is required and what happens if the instrument is accidentally damaged. If possible, could I arrive a little early on Friday to check the tuning and condition before taking it? Great, please reserve the guitar under my name and send me the pickup details.

2026-10-14

Lesson 20 · Fashion

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Q1

How do you usually choose what to wear for work and for your free time? Describe your routine and the things you consider.

IL

I choose simple and comfortable clothes. For work, I wear neat pants and a shirt. On weekends, I usually wear jeans and sneakers. I also check the weather.

IM

I usually choose my clothes based on my schedule and the weather. For work, I wear neat pants with a simple shirt or jacket. In my free time, I prefer jeans, a sweatshirt, and comfortable sneakers. I prepare my clothes the night before when I have an early morning.

IH

My clothing routine is practical rather than complicated. I first check the weather and think about where I need to go. For work, I usually choose neutral colors, neat pants, and a comfortable shirt or jacket because I want to look professional without feeling restricted. During my free time, I wear jeans, a sweatshirt, and sneakers. If I have an important meeting, I prepare everything the night before so I do not waste time in the morning.

AL

I choose what to wear by balancing comfort, the situation, and the weather. On workdays, I usually select neutral-colored pants and a clean shirt or lightweight jacket because that combination looks professional while remaining comfortable for a long day. I also consider whether I have an important meeting or need to move between buildings. In my free time, I prefer relaxed clothes such as jeans, a sweatshirt, and supportive sneakers. I check the forecast and prepare the outfit the night before when my morning schedule is tight. This simple routine helps me dress appropriately without spending too much time making decisions.

Q2

Tell me about a memorable time when you bought or wore clothes for an important occasion. What happened, and why do you remember it?

IL

I bought a jacket for a family event. The first one was too small, so I exchanged it. I wore the new jacket at the event. It looked good and felt comfortable.

IM

Last year, I needed a new jacket for a family celebration. I ordered one online, but it was smaller than I expected. I visited the store and exchanged it for a larger size. The new jacket fit well, and I felt comfortable during the event.

IH

Last year, I bought a jacket for an important family celebration. I ordered it online because the website had a good discount, but the size was much smaller than the chart suggested. Since the event was only a few days away, I took the jacket to a nearby branch and asked for an exchange. Fortunately, they had the next size available. The replacement fit well, matched the rest of my outfit, and allowed me to enjoy the event without worrying about my clothes.

AL

A memorable clothing experience happened last year when I needed a jacket for an important family celebration. I found a style I liked online and ordered my usual size, partly because the store was offering a substantial discount. When it arrived, however, the shoulders were tight and the sleeves were shorter than expected. With only a few days left before the event, I brought the jacket and receipt to a nearby branch. A staff member checked the stock, found the next size, and let me try it on before completing the exchange. The replacement fit comfortably and matched my outfit perfectly. I remember the experience because a stressful last-minute problem was resolved through calm communication and good customer service.

Q3

How have clothing styles and the way people shop for clothes changed compared with the past? Explain the differences you have noticed.

IL

In the past, people mostly shopped at stores. Now many people buy clothes online. Styles change faster, and comfortable clothes are more popular. Shopping is easier now.

IM

In the past, people usually visited stores and tried on clothes before buying them. These days, many people shop online, compare prices, and read reviews. Comfortable and casual styles have also become more common. Shopping is more convenient, but choosing the right size can be difficult.

IH

Clothing and shopping habits have changed considerably. In the past, people relied more on department stores and local shops, so they could touch the fabric and try on each item. Today, online shopping makes it easy to compare styles, prices, and customer reviews within minutes. Casual and comfortable clothing has also become acceptable in more situations. However, online shoppers sometimes face inaccurate sizing, unnecessary returns, and concerns about excessive consumption.

AL

Fashion has become faster, more convenient, and more casual compared with the past. People once depended mainly on department stores or local shops, where they could examine the material and try on an item before paying. Today, online platforms provide a much wider selection, instant price comparisons, customer photos, and home delivery. At the same time, comfortable clothing is now accepted in many workplaces and social settings that once required more formal outfits. These changes save time and give consumers more choice, but they also create problems such as inconsistent sizing, frequent returns, and impulse buying. As a result, I try to compare measurements carefully and choose versatile items that I can wear for a long time.

Role-play

You ordered clothing online, but the item is the wrong size and has a small defect. Call customer service, explain the problem, ask at least three questions, and arrange an exchange or return.

IL

Hello. I received my order, but the shirt is too small and has a stain. Can I exchange it? Do you have a larger size? Is the exchange free? How do I send it back? Please help me.

IM

Hello, I am calling about an online clothing order. The shirt is smaller than expected, and there is a small stain on the sleeve. Can I exchange it for a larger size? Is that size currently available? Will I have to pay for return shipping? Please explain how I should send the item back.

IH

Hello, I am calling about a shirt I ordered online. It arrived today, but it is smaller than the size chart indicated, and I noticed a small stain on one sleeve. Could I exchange it for the next size? Would you check whether that size is in stock? Since the item is defective, will the company cover the return shipping? I would also like to know whether I need to print a label or whether a courier can pick up the package.

AL

Hello, I am calling about an online clothing order that arrived today. Unfortunately, the shirt is tighter than the measurements shown on the size chart, and there is also a small stain near the left sleeve. I would prefer an exchange rather than a refund. Could you check whether the next size is available in the same color? Because the item arrived with a defect, will return shipping and the replacement delivery be free? I also need to know whether I should print a return label or schedule a courier pickup. Great, please reserve the larger size and send the pickup instructions by text message. Let me confirm that I should leave the tags attached and pack the shirt in its original bag.

2026-10-13

Lesson 19 · Health & Hospital

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Q1

How do you usually take care of your health, and what do you do when you need medical care?

IL

I try to exercise and eat healthy food. When I feel sick, I rest and drink water. If I do not get better, I visit a clinic near my home.

IM

I take care of my health by exercising several times a week, eating balanced meals, and getting enough sleep. When I have a minor health problem, I rest first. If the symptoms continue, I make an appointment at a nearby clinic.

IH

I try to maintain my health through regular exercise, balanced meals, and a consistent sleep schedule. I also pay attention to small warning signs instead of ignoring them. If I have a mild cold or muscle pain, I rest and monitor the symptoms for a day or two. When the problem does not improve, I book an appointment at a local clinic and explain when the symptoms started and how they have changed.

AL

I manage my health by combining regular habits with timely medical care. I exercise several times a week, try to eat balanced meals, and protect my sleep schedule even when work becomes busy. I also monitor changes in my condition rather than waiting until a problem becomes severe. For a minor issue, I usually rest, stay hydrated, and observe the symptoms. If they continue or interfere with daily activities, I make an appointment at a nearby clinic, organize the details in advance, and ask the doctor what I should do next. This approach helps me respond calmly without either ignoring the problem or overreacting.

Q2

Tell me about a memorable time when you had to visit a clinic or hospital. What happened, and how was the problem handled?

IL

I hurt my ankle while running. It became swollen, so I went to a clinic. The doctor checked it and told me to rest. I followed the advice and recovered.

IM

A while ago, I hurt my ankle while running. At first I thought it was minor, but it became swollen later that day. I visited a clinic, had an examination, and received treatment. The doctor told me to rest for several days, and I gradually recovered.

IH

A memorable medical visit happened after I twisted my ankle during a run. I could still walk, so I initially assumed it was a minor problem. By evening, however, the ankle had become noticeably swollen and painful. I visited a nearby orthopedic clinic the next morning. The doctor examined it, took an image to rule out a serious injury, and explained how to reduce the swelling. I rested, used ice, and avoided running until the pain disappeared.

AL

One medical visit I remember clearly occurred after I twisted my ankle during an evening run. Because I could still walk, I initially convinced myself that it was only a minor strain. Several hours later, however, the swelling increased and putting weight on the ankle became uncomfortable. I booked an appointment at a nearby orthopedic clinic the following morning. The doctor performed a careful examination, ordered an image to rule out a fracture, and explained both the treatment and the warning signs that would require another visit. I followed the recovery plan, avoided running for a while, and returned gradually instead of rushing. The experience taught me that early evaluation can prevent a small injury from becoming a longer problem.

Q3

How has medical care changed compared with the past? Describe the differences and explain how they affect patients.

IL

In the past, people waited longer at clinics. Now they can make appointments online. Medical records are easier to check. Visiting a clinic is more convenient.

IM

In the past, patients often visited a clinic without an appointment and waited for a long time. These days, many clinics offer online reservations and digital records. Patients can check schedules in advance, so the process is faster and more convenient.

IH

Medical care has become more organized and digital compared with the past. Patients used to rely mainly on phone calls, paper documents, and long waits at the clinic. Today, many people can make appointments online, receive reminders, and review test results through secure systems. This saves time and makes follow-up care easier. However, patients still need clear explanations from medical professionals because technology cannot replace personal communication.

AL

Medical care has changed significantly as appointment systems and health information have become more digital. In the past, patients often called several clinics, arrived without knowing the waiting time, and carried paper records between providers. Today, they can compare schedules, make reservations online, receive reminders, and access test results more quickly. These changes reduce unnecessary waiting and make follow-up care easier, especially for busy adults. At the same time, convenience can create new concerns about privacy and misunderstandings. Digital tools are useful, but patients still need accurate explanations, secure handling of information, and direct communication with qualified medical professionals.

Role-play

You need to see a doctor, but the clinic says your preferred appointment time is unavailable. Call the clinic, explain your situation, ask at least three questions, arrange an alternative, and confirm what you should bring.

IL

Hello. I need to see a doctor, but my preferred time is not available. Is there another time today? Can I see another doctor? How long is the wait? What should I bring? Please book the best available time.

IM

Hello, I am calling because I need a medical appointment, but the time I requested is unavailable. Is there another opening later today or tomorrow morning? Could I see another doctor at the clinic? How long would I have to wait? Please tell me what identification or medical information I should bring.

IH

Hello, I am calling to arrange a medical appointment. I was told that my preferred time is unavailable, so I would like to ask about alternatives. Is there an opening later today or early tomorrow? If my usual doctor is fully booked, could I see another doctor who handles the same type of problem? Approximately how long would the visit take, and should I arrive early? I would also like to confirm whether I need to bring identification, a medication list, or previous test results.

AL

Hello, I am calling because I need to see a doctor about a health problem, but I understand that my preferred appointment time is unavailable. Could you check whether there is a cancellation later today or an early appointment tomorrow morning? If my usual doctor is fully booked, is another doctor available who can evaluate the same symptoms? I also need to plan around work, so approximately how long should I expect to wait and how early should I arrive? Tomorrow morning works for me. Before we finish, let me confirm the details: the appointment is at nine thirty, I should arrive fifteen minutes early, and I need to bring identification, my medication list, and any recent test results.

2026-10-12

Lesson 18 · Terrain & Outdoor Activities

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Q1

Describe a natural outdoor place you often visit. What does the area look like, and what do you usually do there?

IL

I often visit a lakeside park near my home. It has a lake, trees, and a walking path. I usually walk or run there. The view is peaceful.

IM

I often visit a large lakeside park near my home. The area is mostly flat, but there are a few gently sloping trails. I usually walk along the water or run on the main path. I like the park because it is clean, open, and easy to reach.

IH

One outdoor place I visit regularly is a lakeside park near my home. A wide path follows the shoreline, and smaller trails lead through wooded areas and gentle hills. I usually run on the flat section and then cool down by walking near the water. There are benches and open fields, so families and cyclists also use the park. I enjoy it because the scenery changes with the seasons and helps me clear my mind.

AL

A natural outdoor place I visit quite often is a large lakeside park near my home. The landscape is varied enough to stay interesting: there is a broad, flat path along the water, several wooded sections, and a few gently sloping trails that provide a little more challenge. I normally run on the main route and finish with a slow walk near the lake. What I appreciate most is the balance between nature and accessibility. It feels peaceful, but the paths are well maintained and easy to reach. Spending even an hour there helps me clear my mind and return home with more energy.

Q2

Tell me about a memorable experience you had during an outdoor activity. What happened, and what did you do?

IL

I went hiking with my family. The weather changed and it started to rain. We stopped and checked the map. We took a short trail and returned safely.

IM

Last fall, I went hiking with my family. The weather was clear when we started, but it suddenly became cloudy and rainy. We put on rain jackets, checked the trail map, and chose a shorter route. We returned to the entrance safely.

IH

Last fall, my family and I went hiking on a mountain outside the city. We set out early, and the weather was pleasant at first. About halfway up, dark clouds appeared and it began to rain. The rocks became slippery, so we stopped, checked the map, and decided not to continue to the top. We took a safer route back and reached the trailhead without any problem. It was disappointing, but it was clearly the right decision.

AL

One of my most memorable outdoor experiences happened during a family hike last fall. We set out early because the forecast looked stable, and the first part of the trail was comfortable. However, the weather changed much faster than expected. Dark clouds moved in, visibility dropped, and light rain made the rocky sections slippery. Rather than pushing toward the summit, we stopped in a sheltered area, checked the official trail map, and compared two return routes. We chose the shorter, less exposed path and stayed together until we reached the trailhead safely. We did not complete the hike, but the experience reminded me that good judgment matters more than reaching a planned destination.

Q3

How have outdoor activities and natural areas changed compared with the past?

IL

In the past, trails had fewer signs. Now many trails are well marked. People use maps on their phones and check the weather. Outdoor activities are safer and easier.

IM

In the past, many outdoor areas had simple paths and limited information. These days, trails are better marked, and people can check maps, weather, and parking information on their phones. It is easier to plan a safe trip, but popular places can become crowded.

IH

Outdoor activities have become more convenient compared with the past. People used to depend on paper maps and signs at the entrance, while many natural areas now provide well-marked trails and real-time information online. Visitors can check weather conditions, trail closures, and transportation before leaving home. This improves safety and access, although heavy crowds and litter can put pressure on popular locations.

AL

Outdoor recreation has changed considerably because information and access have improved. In the past, visitors often relied on paper maps, a few signs, and advice from people at the site. Today, they can check trail difficulty, weather, parking, public transportation, and temporary closures before they leave home. Many routes are also better marked and maintained, which makes natural areas accessible to more people. The downside is that popular locations can become crowded and environmentally stressed. Better access therefore needs to be matched with responsible behavior, including staying on designated trails, carrying out trash, and respecting seasonal restrictions.

Role-play

You planned a hike, but the main trail has been closed. Call the visitor center, ask at least three questions, request an alternative route, and confirm the safety information.

IL

Hello. I am calling about the closed trail. Why is it closed? When will it open? Is there another trail? Is the other trail safe today? Please tell me where to start.

IM

Hello, I am calling about the main trail closure. Why was the trail closed, and how long will it remain closed? Is there an alternative route to the viewpoint? How difficult is that route, and how long does it take? Please tell me what safety equipment I need.

IH

Hello, I am calling about the main trail that was closed this morning. Could you tell me why it is closed and whether it may reopen today? Is there an alternative route that reaches the same viewpoint? How difficult is the alternative, and approximately how long does it take? I would also like to know whether the current weather makes that route safe. Could you confirm the correct entrance and the equipment I should bring?

AL

Hello, I am calling about the closure of the main hiking trail. I saw the notice online, but I would like to confirm a few details before changing my plan. Was the trail closed because of weather damage, and is there an estimated reopening time? Is there an officially recommended alternative route to the viewpoint? How does that route compare in difficulty and total hiking time? I am also concerned about the wet conditions, so are any sections particularly steep or slippery today? If the alternative is open, could you tell me which entrance to use and whether hiking poles are recommended? Great, let me confirm the safety information: I should start at the east entrance, follow the blue trail, avoid the ridge section, and return before late afternoon.

2026-10-11

Lesson 17 · Industry

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Q1

Tell me about an important industry in your country. What does it produce, and why is it important?

IL

The semiconductor industry is important in Korea. It makes chips for phones, computers, and cars. Many people work in this industry. It is important for the economy.

IM

One of the most important industries in Korea is the semiconductor industry. It produces memory chips and other components used in smartphones, computers, cars, and many electronic products. The industry creates many skilled jobs and supports a large number of related companies.

IH

The semiconductor industry is one of Korea's major industries. Korean companies produce advanced memory chips and other components that are used in data centers, mobile devices, vehicles, and consumer electronics. This industry is important because it creates highly skilled jobs, supports many suppliers, and contributes significantly to exports. It also encourages investment in research and manufacturing.

AL

One industry that plays a particularly important role in Korea is the semiconductor industry. It produces advanced memory devices and other components that are essential for smartphones, data centers, vehicles, and a wide range of electronic systems. Its importance goes beyond the products themselves. Large manufacturers work with equipment makers, material suppliers, universities, and research institutes, so the industry supports a broad technical ecosystem. It also creates skilled jobs and contributes substantially to exports. Because demand changes quickly and global competition is intense, companies must keep investing in technology, stable production, and talented people.

Q2

Tell me about a memorable change or event in an industry you know well. What happened, and how did people respond?

IL

There was a shortage of important parts. Companies could not make enough products. They changed their plans and found other suppliers. The situation slowly improved.

IM

A few years ago, many industries faced a serious shortage of electronic components. Some factories could not get enough parts, so production schedules were delayed. Companies changed their plans, contacted additional suppliers, and focused on their most important products. The situation gradually improved.

IH

One memorable event was the global shortage of electronic components a few years ago. Demand rose unexpectedly, while factories and transportation networks were under pressure. Many companies had to delay products or reduce production. In response, they reviewed their supply chains, worked more closely with suppliers, and gave priority to essential products. The experience showed how one missing component could affect an entire industry.

AL

A memorable industry-wide event was the global shortage of electronic components that affected manufacturers several years ago. Demand shifted much faster than expected, and disruptions in production and transportation made the problem worse. At first, many companies relied on their usual forecasts and suppliers, so even a small missing part could delay an entire product. They responded by adjusting production plans, communicating more closely with suppliers, qualifying alternative sources, and protecting the most critical products first. The shortage did not disappear immediately, but companies became much more aware of supply-chain risk. The main lesson was that efficiency matters, but resilience and clear communication are equally important.

Q3

How has industry and manufacturing changed compared with the past?

IL

In the past, factories used more manual work. Now they use automated machines and computers. Workers can check data quickly. Production is faster and more accurate.

IM

In the past, manufacturing depended more on manual work and paper records. These days, factories use automated equipment, sensors, and computer systems. Workers can monitor production data quickly, find problems earlier, and improve quality.

IH

Manufacturing has changed greatly compared with the past. Factories used to depend more heavily on manual inspection, paper records, and decisions made after a problem occurred. Today, automated equipment and sensors collect production data in real time. Engineers can identify unusual patterns earlier and respond more quickly. This improves both efficiency and quality, although workers need stronger technical and data skills.

AL

The biggest change in modern industry is that manufacturing has become far more connected and data-driven. In the past, many factories relied on manual inspection, isolated equipment, and reports created after production was complete. Today, automated tools and sensors can track conditions in real time, and engineers can use the data to detect risks before they become serious defects. This improves consistency, productivity, and decision-making. However, automation also creates new challenges. Companies need people who understand both the physical process and the data, and they must protect connected systems from errors and security risks. Modern manufacturing is therefore not simply about replacing people with machines; it is about combining human judgment with better information.

Role-play

You want to attend an industry exhibition. Call the organizer, ask at least three questions about the event, request help with registration, and confirm the details.

IL

Hello. I am calling about the industry exhibition. What time does it start? Where is it? Which companies will be there? Can you help me register? Please confirm the date and place.

IM

Hello, I am calling about the industry exhibition next week. What time does the event start? Which companies will participate? Are there any technical seminars? I would also like to register, but I cannot find the correct page. Could you help me complete the registration?

IH

Hello, I am calling to ask about the industry exhibition scheduled for next week. Could you tell me the opening hours? Which major companies are expected to participate? Do I need a separate reservation for the technical seminars? I tried to register online, but the confirmation page did not appear. Could you check my registration or help me submit it again? Let me confirm that the event opens at ten and my seminar reservation is included.

AL

Hello, I am calling about the industry exhibition taking place next week. I am especially interested in the manufacturing and semiconductor sessions, so I have a few questions before I finalize my visit. What are the opening hours, and which entrance should registered visitors use? Which major companies will have booths in the technical exhibition area? Do the expert seminars require separate reservations, or are they included with general admission? I attempted to register online, but I never received a confirmation message. Could you check whether my application was recorded and help me register again if necessary? Great, let me confirm the details: the exhibition opens at ten, I should use the east entrance, and the afternoon seminar requires a separate reservation. Thank you for your help.

2026-10-10

Lesson 16 · Projects

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Q1 · General / Routine

Tell me about the kinds of projects you usually work on. What is your role, and how do you organize your work?

전략: 첫 번째 질문은 평소 프로젝트 수행 방식입니다. 프로젝트 종류, 자신의 역할, 일정과 업무를 관리하는 방법, 협업 방식을 순서대로 말하세요.

IL

I usually work on technical projects. I have my own tasks. I make a simple schedule and check my progress. I also talk with my team members.

IM

I usually work on technical projects with several team members. My role is to analyze problems and complete my part of the design. I break the work into smaller tasks and set deadlines. We have short meetings to share our progress.

IH

I often work on technical projects that require close coordination with other engineers. I am responsible for analyzing issues, completing my design tasks, and reviewing the results. At the beginning, I divide the work into smaller steps and set priorities based on the schedule. I also keep a task list and share important updates during team meetings so that everyone understands the current status.

AL

Most of the projects I work on are technical and involve several engineers with different responsibilities. My role usually includes analyzing requirements, completing design work, reviewing results, and resolving unexpected issues. To stay organized, I break the project into manageable tasks, identify the items that could affect the overall schedule, and set clear priorities. I also document major decisions and give the team regular updates. This approach helps me focus on the most important work while making sure that small problems do not turn into major delays.

Key Expressions: work on a technical project · break the work into smaller tasks · set clear priorities · keep everyone updated

Q2 · Past Experience

Tell me about a memorable project problem you faced. What caused the problem, what did you do, and what was the result?

전략: 두 번째는 기억에 남는 프로젝트 문제 해결 경험입니다. 문제 발생 배경, 원인 분석, 팀과 취한 조치, 최종 결과와 배운 점을 시간 순서로 연결하세요.

IL

I had a problem during a project. A test result was not good. I checked the data with my team. We found the cause and fixed it. The project was completed.

IM

Last year, my team ran into an unexpected issue during a project. Some test results were different from what we expected. I reviewed the data and discussed it with my teammates. We found the main cause, changed part of the design, and tested it again. The new result was much better.

IH

Last year, my team encountered an unexpected problem near an important project milestone. Several test results were inconsistent, and the issue could have delayed the schedule. I first compared the failing data with the normal cases and then reviewed the design conditions with my teammates. We identified the root cause, prepared a small design change, and tested it under several conditions. The results became stable, and we were able to continue the project without a major delay.

AL

One of the most memorable problems I faced happened shortly before a major project milestone. A set of test results suddenly became inconsistent, which meant that we could not confidently move to the next stage. Instead of changing several things at once, I organized the failing data, compared it with the normal cases, and narrowed the issue down to a specific operating condition. I then discussed the evidence with the team, and we designed a focused experiment to confirm the root cause. After making a small but targeted design adjustment, we repeated the tests across multiple conditions. The results became stable, and we got the project back on track. That experience taught me that disciplined analysis is usually faster than rushing into a broad fix.

Key Expressions: run into an unexpected issue · identify the root cause · test several possible solutions · get the project back on track

Q3 · Change / Comparison

How has the way people manage projects changed compared with the past?

전략: 세 번째는 프로젝트 관리 방식의 과거와 현재 비교입니다. 예전의 대면 회의와 수기 기록, 현재의 협업 도구와 실시간 공유를 대비하고 변화의 장단점까지 말하세요.

IL

In the past, people used paper notes and many meetings. Now they use online tools. They can share files and check progress quickly. Project work is faster now.

IM

In the past, people often managed projects through long meetings, emails, and separate documents. These days, teams use shared online tools to assign tasks and track progress. Information is easier to find, and people can make decisions more quickly.

IH

Project management has changed significantly compared with the past. Teams used to rely heavily on face-to-face meetings, email chains, and separate files. Now they can use a shared workspace to assign tasks, store documents, and track progress in real time. This makes communication faster and gives everyone better visibility. However, teams still need clear rules because too many messages and tools can become distracting.

AL

The biggest change in project management is that information is now shared almost continuously. In the past, teams often depended on scheduled meetings, long email chains, and separate documents, so it could take time to understand the latest status. Today, a shared workspace can show responsibilities, deadlines, decisions, and risks in real time, even when team members are in different locations. This allows teams to respond more quickly and makes accountability clearer. At the same time, faster communication does not automatically mean better communication. If every issue creates another notification or meeting, the tools can become a distraction. Effective teams therefore combine modern tools with clear priorities and concise reporting.

Key Expressions: compared with the past · use a shared workspace · track progress in real time · make decisions more quickly

Role-play · Role-play

Your project is behind schedule because of an unexpected technical problem. Call the project manager, explain the situation, ask at least three questions, propose an alternative plan, and confirm the next steps.

전략: 마지막은 기술 문제로 일정이 지연된 상황입니다. 현재 상태와 원인을 짧게 설명하고, 우선순위·새 마감일·지원 가능 여부를 최소 세 가지 질문으로 확인한 뒤 단계적 대안을 제시하고 다음 조치를 확정하세요.

IL

Hello. We have a technical problem, so we are behind schedule. What should we do first? Can we change the deadline? Can another engineer help us? I think we should finish the most important part first. Please confirm the plan.

IM

Hello, I am calling about our project schedule. We found an unexpected technical problem, so the current task will take longer than planned. What should we prioritize first? Could we adjust the deadline by two days? Is another engineer available to help with testing? I suggest that we complete the critical part first and finish the remaining work afterward.

IH

Hello, I am calling to update you on the project schedule. We discovered an unexpected technical issue during testing, and the team needs additional time to verify the solution. Which deliverable should we treat as the highest priority? Would it be possible to move the deadline back by two days? Could another engineer support the final verification? My suggestion is to complete the critical function on the original date and deliver the lower-priority items two days later. Could you confirm whether that plan works?

AL

Hello, I am calling with an update on the project schedule. During final testing, we found an unexpected technical issue that affects one of the key functions. We have identified the likely cause, but we need additional verification before we can safely close the task. Could you clarify which deliverable is most important for the current milestone? Would a two-day adjustment to the final deadline be acceptable? Also, is another engineer available to help us run the remaining tests in parallel? My proposed plan is to protect the original date for the critical function, provide a verified interim result, and deliver the lower-priority items two days later. If that approach works for you, I will update the schedule, assign the parallel tests, and send a progress report by the end of today. Let me confirm that those are the next steps.

Key Expressions: we are behind schedule · What should we prioritize? · Could we adjust the deadline? · Let me confirm the next steps

2026-10-09

Lesson 15 · Restaurants & Dining Out

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Q1 · General / Routine

Tell me about eating out. What kinds of restaurants do you usually go to, who do you go with, and what do you usually order?

전략: 첫 번째 질문은 평소 외식 습관입니다. 누구와 가는지, 어떤 식당을 고르는지, 무엇을 주문하는지 순서대로 말하면 안정적입니다.

IL

I eat out with my family sometimes. We usually go to a Korean restaurant or a casual restaurant. We order a few dishes and share them. I like eating out because it is convenient.

IM

I usually eat out with my family on weekends. We often choose a Korean restaurant or a casual place near home. We usually order a few dishes to share, and sometimes we try something new. I enjoy eating out because nobody has to cook or clean up afterward.

IH

I eat out with my family fairly often, especially on weekends when we want an easy meal. We usually choose a restaurant that is convenient to reach and has several dishes everyone can enjoy. We tend to order a main dish and a couple of side dishes to share, and my family sometimes tries a new menu item. I like eating out because we can focus on talking and spending time together instead of preparing the meal.

AL

Eating out is something my family does from time to time, usually on weekends or after a particularly busy week. We normally look for a place that is easy to reach, has reliable reviews, and offers enough variety for everyone. Instead of ordering completely separate meals, we often choose several dishes and share them, which makes the meal feel more relaxed and gives us a chance to try different things. I also like discovering a new restaurant once in a while, but for a quick family dinner I tend to prefer familiar places because the service is predictable and we can simply enjoy our time together.

Key Expressions: eat out with my family · choose a convenient place · order a few dishes to share · try something different

Q2 · Past Experience

Tell me about a memorable experience you had at a restaurant. What happened, and why do you remember it?

전략: 두 번째는 기억에 남는 외식 경험입니다. 언제 누구와 갔는지, 예상과 달랐던 점이나 작은 문제가 무엇이었는지, 어떻게 해결됐고 어떤 느낌이었는지 시간 순서로 이어 주세요.

IL

I went to a restaurant with my family for a special dinner. It was very crowded. We waited for a table, but the staff was kind. The food was good, so we had a nice time.

IM

A few months ago, my family and I went to a popular restaurant for a special dinner. We had a reservation, but the restaurant was very crowded and our table was not ready. We waited for about twenty minutes. The staff apologized and gave us a better table, so the evening ended well.

IH

A few months ago, my family and I went to a popular restaurant to celebrate a special occasion. I had made a reservation in advance, but when we arrived, the place was much busier than expected and our table was still occupied. At first I was a little disappointed because we had arrived on time. The staff apologized, offered us a place to wait, and later moved us to a quieter table. The food and service were excellent after that, so the delay did not ruin the evening.

AL

One restaurant experience that stands out happened a few months ago when my family went out for a special dinner. I had booked a table in advance because the restaurant was known to be busy, so I expected everything to go smoothly. When we arrived, however, our table was still being used and the waiting area was already full. I was frustrated at first, but the staff handled the situation professionally, kept us updated, and eventually offered us a quieter table in a better location. Once we sat down, the meal was excellent and everyone relaxed. Looking back, I remember the evening not because of the delay itself, but because a potentially disappointing situation turned out much better than expected.

Key Expressions: make a reservation · be fully booked · recommend another table · turn out better than expected

Q3 · Change / Comparison

How has the way you choose restaurants or eat out changed compared with the past?

전략: 세 번째는 과거와 현재 비교입니다. 예전에는 식당 정보를 어떻게 찾았는지, 지금은 리뷰·지도·예약 서비스를 어떻게 활용하는지 비교하고, 그 변화로 무엇이 편해졌는지 말하세요.

IL

In the past, I chose restaurants without much information. Now I check reviews online. I also look at the menu before I go. It is easier to choose a good restaurant now.

IM

In the past, I often chose a restaurant because someone recommended it or because it was nearby. These days, I check online reviews, photos, and the menu first. If the restaurant is popular, I also make a reservation. This saves time and helps me avoid a long wait.

IH

The way I choose restaurants has changed quite a bit. In the past, I usually relied on recommendations from friends or simply went to a familiar place. These days, I compare reviews, photos, menus, and parking information before deciding. For popular restaurants, I try to reserve a table in advance. Because of that, I waste less time waiting and I am less likely to choose a place that does not suit my family.

AL

Choosing a restaurant is much more deliberate for me now than it was in the past. Years ago, I mostly relied on word of mouth or picked a place that happened to be nearby, so the experience could be unpredictable. These days, I usually check recent reviews, menu photos, opening hours, and practical details such as parking or reservation availability before we leave. If the restaurant is especially popular, I book a table ahead of time rather than hoping there will be space. I still enjoy being spontaneous occasionally, but having better information means we spend less time waiting and have a much better chance of choosing a place everyone will enjoy.

Key Expressions: compared with the past · check reviews online · make a reservation in advance · avoid a long wait

Role-play · Role-play

You made a dinner reservation for your family, but the restaurant says there is a problem with your reservation. Call the restaurant, explain the situation, ask at least three questions, and arrange an alternative.

전략: 마지막은 예약 문제가 생긴 상황입니다. 원래 예약 시간과 인원을 먼저 설명하고, 가능한 시간·다른 좌석·대기 시간 등을 최소 세 가지 질문으로 확인한 뒤 대안을 선택하고 최종 확인까지 하세요.

IL

Hello. I have a dinner reservation for my family, but I heard there is a problem. Is there another time available? Can we get another table? How long is the wait? Please change our reservation if possible.

IM

Hello, I have a reservation for dinner tonight, but I was told there is a problem with the booking. Is there another time available this evening? Do you have a different table for three people? If not, how long would we have to wait? I would like to move the reservation to a later time if possible.

IH

Hello, I am calling about a dinner reservation for my family tonight. I booked a table for three, but I was just told that there is a problem with the reservation. Do you have another table available around the same time? If not, what is the earliest time you can seat us? How long would the wait be if we came at the original time? I would prefer to move the reservation a little later rather than cancel it completely. Could you confirm the new time for me?

AL

Hello, I am calling about a dinner reservation I made for my family tonight. The reservation is for three people, but I was just notified that there is a problem with the booking. Could you check whether another table is available around our original time? If everything is full, what is the earliest alternative time you can offer? Also, if we arrive at the original time, approximately how long would the wait be? I would rather adjust the schedule than cancel the dinner, so if you have a table about an hour later, that would work for us. Great, please move our reservation to that time and keep it for three people. Could you confirm the new reservation before we hang up?

Key Expressions: I have a reservation under my name · Is there another time available? · How long is the wait? · Could you confirm the new reservation?

2026-10-08

Lesson 14 · Beach & Camping

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Q1 · General / Routine

Tell me about going to the beach or camping. Where do you usually go, who do you go with, and what do you usually do there?

전략: 첫 번째 질문은 평소 해변이나 캠핑을 즐기는 방식입니다. 어디에 가는지, 누구와 가는지, 현장에서 무엇을 하는지 순서대로 말하면 안정적입니다.

IL

I sometimes go camping with my family. We usually go to a campground near the city. We set up a tent, eat together, and take a walk. I like the fresh air.

IM

I usually go camping with my family a few times a year. We often choose a campground that is not too far from the city. After we set up the tent, we cook simple food, take a walk, and relax outside. I enjoy it because it helps me get away from my usual routine.

IH

I go camping with my family a few times a year, usually during spring or fall when the weather is comfortable. We prefer a campground within an hour or two of home, so the trip does not feel tiring. Once we arrive, we set up the tent, prepare food, and walk around the area. Sometimes we also visit a nearby beach. What I like most is spending time outdoors without thinking about work or schedules.

AL

I do not camp every month, but my family and I try to go several times a year, especially in spring and fall. We usually look for a campground within a reasonable driving distance because we want the trip itself to stay relaxing. After setting up the tent, we cook something simple, walk around the site, and sometimes head to a nearby beach before sunset. I enjoy the quiet atmosphere and fresh air, but more than anything, camping gives us a chance to slow down and spend time together without the distractions of everyday life.

Key Expressions: get away from the city · set up a tent · walk along the beach · enjoy the fresh air

Q2 · Past Experience

Tell me about a memorable trip to the beach or a campground. What happened, and why do you remember it?

전략: 두 번째는 기억에 남는 경험입니다. 언제 누구와 갔는지, 예상치 못한 일이 무엇이었는지, 어떻게 해결했고 왜 기억에 남는지 시간 순서로 이어 주세요.

IL

Last year, I went camping with my family. It suddenly rained in the afternoon. We stayed inside the tent for a while. Later, the rain stopped, and we had dinner outside. It was memorable.

IM

Last year, my family and I went camping near the coast. The weather was sunny at first, but it suddenly started raining in the afternoon. We stayed under a shelter and waited. After about an hour, the rain stopped, so we cooked dinner outside. I remember the trip because the weather changed our plan, but we still had fun.

IH

One camping trip I remember clearly was a family trip near the coast last year. The morning was warm and sunny, so we expected perfect weather. In the afternoon, however, dark clouds appeared and heavy rain started unexpectedly. We quickly moved our chairs and food under a shelter and waited there together. Fortunately, the weather cleared up later, and we were able to cook dinner outside. The sudden rain was inconvenient, but it actually made the trip more memorable.

AL

A camping trip that really stands out was a family trip to a coastal campground last year. The forecast looked good, and the morning was so clear that we did not expect any trouble. Then, in the middle of the afternoon, the weather changed almost instantly and heavy rain started falling. We rushed to protect our food and equipment and took shelter together. For a while, I thought the rest of the day was ruined, but the rain eventually passed and the sky cleared before dinner. We ended up cooking outside, talking about the sudden storm, and laughing about how unprepared we had been. What could have been a disappointing trip turned into one of our favorite memories.

Key Expressions: the weather suddenly changed · take shelter · clear up · turn into a great memory

Q3 · Change / Comparison

How has the way you enjoy beaches or camping changed compared with the past?

전략: 세 번째는 과거와 현재 비교입니다. 과거에는 준비나 정보가 어땠는지, 지금은 예약·날씨 확인·장비가 어떻게 달라졌는지 말하고 변화의 결과로 마무리하세요.

IL

In the past, camping was more difficult for me. Now I can check information online and reserve a campground easily. I also have better equipment, so camping is more comfortable.

IM

In the past, I did not have much camping equipment, and I usually found information from other people. These days, I check the weather and campground information online before I go. I can also book a site in advance. Because of that, camping is easier and more comfortable now.

IH

The way I go camping has changed quite a bit. In the past, I had only basic equipment and often decided where to go with very little information. These days, I check reviews, weather forecasts, and campground facilities before leaving. I also reserve a site online and prepare according to the forecast. As a result, there are fewer unexpected problems, and the whole trip feels more organized.

AL

Camping has become much easier for me compared with the past. Years ago, I had only basic gear and often relied on recommendations from friends when choosing a place. Now I can compare campgrounds online, check detailed weather forecasts, reserve a specific site, and even look at nearby facilities before I leave home. My equipment has improved as well, so setting up and packing are much faster. I still like the spontaneous feeling of being outdoors, but better preparation means I spend less time solving avoidable problems and more time actually enjoying the trip.

Key Expressions: compared with the past · check the forecast · book a site online · be better prepared

Q4 · Role-play

You planned a camping trip with a friend, but the campground has closed because of bad weather. Call your friend, explain the problem, ask at least three questions, and suggest an alternative plan.

전략: 마지막은 악천후로 캠핑장이 폐쇄된 상황입니다. 원래 계획과 문제를 설명하고, 가능한 날짜·다른 장소·친구의 선호를 최소 세 가지 질문으로 확인한 뒤 대안을 제시하고 최종 확인까지 하세요.

IL

Hi. The campground is closed because of bad weather. Can we go next weekend? Are you free on Saturday? Do you want to choose another campground? We can also take a day trip. Please let me know.

IM

Hi, I just found out that our campground is closed because of bad weather. Are you free next weekend instead? Would Saturday work for you? Do you want to book a different campground, or would you rather take a day trip to the beach? I think we should change the plan and avoid the storm.

IH

Hi, I am calling about our camping trip. I just checked the campground website, and unfortunately the site is closed because of the bad weather. Would another weekend work for you? Are you free next Saturday? Should we try a different campground, or would you rather do a day trip to the beach this weekend? I think postponing the camping trip is the safest option, but I am open to either plan.

AL

Hi, I wanted to call you about our camping trip. I just checked the campground notice, and the entire site has been closed because of the bad weather forecast, so we cannot go as planned. Would next weekend work for you instead? Are you free on Saturday, or would Sunday be better? Should I look for another campground in a different area, or would you rather keep things simple and take a day trip to the beach this weekend? My first choice would be to postpone the camping trip until next Saturday and keep the same campground if it reopens. If that works for you, I will check the reservation policy and confirm the new plan tonight.

Key Expressions: the campground is closed · because of bad weather · Would another weekend work for you? · How about a day trip instead?

2026-10-07

Lesson 13 · Movies

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Q1 · General / Routine

Tell me about the kinds of movies you usually watch. When and where do you watch them, and what do you like about them?

전략: 첫 번째 질문은 평소 영화 감상 루틴입니다. 장르, 시간, 장소, 좋아하는 이유를 연결하세요.

IL

I usually watch movies at home. I like action and comedy movies. I watch them on weekends because they help me relax.

IM

I usually watch movies at home on weekends. I enjoy action movies and comedies because they are entertaining. I normally watch them on TV after dinner when I have free time.

IH

I watch movies fairly often, mostly at home on weekends. I tend to choose action movies or comedies depending on my mood. After dinner, I usually sit in the living room and stream a movie on TV. I like watching movies because it is an easy way to relax after a busy week.

AL

I watch movies fairly regularly, although I usually save them for weekends when I have enough time to enjoy them without interruptions. I tend to choose action films when I want something exciting and comedies when I simply want to unwind. Most of the time I stream them on the living-room TV after dinner. What I enjoy most is that a good movie gives me a complete break from work and lets me focus on a different story for a couple of hours.

Key Expressions: depending on my mood · unwind after a busy week · without interruptions

Q2 · Past Experience

Tell me about a memorable movie experience you had. What movie did you watch, who were you with, and why do you remember it?

전략: 두 번째 질문은 기억에 남는 영화 경험입니다. 누구와 어디서 봤는지, 무슨 일이 있었는지, 왜 기억에 남는지를 시간 순서로 말하세요.

IL

I watched a movie with my family. We went to a theater. The movie was exciting, and we ate popcorn. I had a good time.

IM

One weekend, I went to a movie theater with my family. We watched an exciting movie and shared popcorn. The theater was crowded, but we had good seats. I remember it because we had a fun time together.

IH

One memorable movie experience was a family trip to a theater on a weekend. We had booked our seats in advance, so even though the theater was crowded, we had a good view. We bought popcorn and drinks and watched an exciting movie together. Afterward, we talked about our favorite scenes over dinner, which made the whole evening feel special.

AL

A movie experience I remember clearly was a weekend outing with my family. We had reserved seats in advance because the film was popular, and that turned out to be a good decision because the theater was packed. We bought popcorn and drinks, settled into our seats, and really enjoyed the movie. What made the experience memorable was not only the film itself but what happened afterward. We went out for dinner and spent a long time comparing our favorite scenes and characters, so the movie became part of a really enjoyable family evening.

Key Expressions: book seats in advance · the theater was packed · compare our favorite scenes

Q3 · Change / Comparison

How has watching movies changed compared with the past?

전략: 세 번째 질문은 영화 감상 방식의 과거와 현재를 비교합니다. 극장과 대여 중심이던 과거, 스트리밍 중심인 현재, 변화의 결과를 연결하세요.

IL

In the past, I went to theaters more often. Now I watch many movies at home. Streaming services make it easy.

IM

In the past, I often went to a movie theater or rented movies. These days, I use streaming services at home. I can choose a movie anytime, so watching movies is more convenient now.

IH

The way I watch movies has changed quite a bit. In the past, I depended more on theaters, TV schedules, or rental services. These days, streaming platforms let me choose from many movies whenever I have time. I still enjoy theaters for big releases, but for everyday viewing, watching at home is much more convenient.

AL

Movie watching has changed significantly because streaming services have made content available almost instantly. Years ago, I had to check theater times, wait for a movie to appear on television, or rent a disc. Now I can browse a huge selection at home and start watching whenever it fits my schedule. I still prefer a theater for a visually impressive new release because the large screen and sound system are hard to replace. For ordinary movies, however, streaming is so convenient that it has completely changed my viewing habits.

Key Expressions: compared with the past · available almost instantly · fit my schedule

Q4 · Role-play

You planned to see a movie with a friend, but the showing you wanted is sold out. Call your friend, explain the problem, ask questions, and suggest an alternative.

전략: 마지막은 원하는 영화가 매진된 상황의 롤플레이입니다. 문제를 설명하고 질문을 세 개 이상 한 뒤 다른 시간, 다른 영화, 다음 날이라는 대안을 제시하세요.

IL

Hi. The movie is sold out. Can we watch the next show? Is eight o'clock okay? We can also watch another movie. Please call me.

IM

Hi, the seven o'clock movie is sold out. Can we watch the next showing at eight thirty? Is that too late for you? If so, do you want to choose another movie? We could also go tomorrow.

IH

Hi, I just checked the tickets for the movie we wanted to see, but unfortunately the seven o'clock showing is sold out. Would you be okay with the next showing at eight thirty? Is that too late for you? If it is, would you rather choose a different movie tonight, or are you free tomorrow evening? Let me know which option works best.

AL

Hi, I just checked the theater app, and unfortunately the seven o'clock showing we planned to see is completely sold out. Would you mind going to the eight-thirty showing instead? Is that going to be too late for you on a weekday? If it is, would you rather pick a different movie that starts around seven, or should we move our plan to tomorrow evening? I can check seats for both options right now. Great, then let's go with the eight-thirty showing tonight. I'll book the seats and text you the confirmation.

Key Expressions: the showing is sold out · Would you mind going later? · Which option works best?

2026-10-06

Lesson 12 · Local Festival

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Lesson 12 학습자료

Local Festival · 일반/활동/경험/Role-play 4문항 · IL→IM→IH→AL 단계별 답변

학습

지역 축제에서 하는 평소 활동, 기억에 남는 축제 경험, 축제 방식의 변화, 일정·주차·티켓·우천 운영을 묻는 Role-play를 연습합니다. 위의 PDF 원본 보기에서 Lesson 12 전체 단계별 답변을 확인할 수 있습니다.

2026-10-05

Lesson 11 · SNS Posting

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Q1

How do you usually use social media, and what kinds of things do you post?

IL

I use social media almost every day. I usually post photos of food, trips, or my daily life. I do not post very often. I mostly check other people's posts.

IM

I use social media almost every day, mainly to keep up with friends and family. I usually post photos from trips, good meals, or special family events. I do not post every day because I prefer sharing only things I really want to remember.

IH

I check social media pretty regularly, but I am more of a viewer than a heavy poster. When I do post something, it is usually a photo from a family trip, a restaurant I enjoyed, or a small moment from daily life. Before I upload it, I normally choose one or two good photos and write a short caption. I like social media because it lets me stay connected without having to contact everyone separately.

AL

I use social media regularly, although I would not say I post constantly. Most of the time, I browse updates from friends, family, and a few accounts related to travel or hobbies. When I decide to post, I usually choose something that feels worth remembering, such as a family trip, a good meal, or a meaningful everyday moment. I normally edit the photo lightly, write a short caption, and check who can see the post before I upload it. I enjoy the convenience of sharing updates quickly, but I also try not to overshare.

Q2

Tell me about a memorable post you shared on social media. What did you post, and how did people react?

IL

I once posted photos from a family trip. The pictures were beautiful. My friends liked the post and left comments. I was happy.

IM

One memorable post was from a family trip. I uploaded several photos of the scenery and a picture of my family. A lot of friends liked the post, and a few people asked where we had gone. I enjoyed reading their comments.

IH

A post I remember clearly was one I made after a family trip. I chose a few photos that showed the scenery, local food, and one family picture. I wrote a short caption about how relaxing the trip had been. Several friends left comments asking about the location and the restaurant we had visited. I ended up sending travel tips to a couple of them, so the post became more interactive than I expected.

AL

One of the most memorable posts I have shared was after a family trip. Instead of uploading every picture I took, I selected a small set that captured the best parts of the trip: the scenery, a local meal, and one natural family photo. I added a short caption explaining what I had enjoyed most. The response was much more active than usual. Friends asked for the location, transportation tips, and restaurant information, and I ended up exchanging messages with several people. What made the post memorable was that it became more than a photo album; it actually helped other people plan their own trips.

Q3

How has the way people post on social media changed compared with the past?

IL

In the past, people posted simple photos. Now they post better photos and short videos. They also post more quickly. People think more about privacy now.

IM

In the past, social media posts were mostly simple photos and short messages. These days, people upload edited photos, short videos, and stories. Posting is faster, but people also have to think more carefully about privacy.

IH

Social media posting has changed a lot. In the past, people mainly uploaded photos and short text updates, and posts often stayed visible for a long time. These days, short videos and temporary stories are much more common. People also edit content more carefully and can choose exactly who sees it. At the same time, there is greater awareness of privacy and digital footprints.

AL

The way people post on social media has changed significantly. Years ago, most posts were fairly simple: a photo, a short status update, and perhaps a few comments. Now the format is much more visual and immediate. Short-form videos, stories, live updates, and heavily edited images are common, and people can share something within seconds. At the same time, users have become more aware that online content can spread far beyond the intended audience. Because of that, privacy settings, audience controls, and digital footprints have become a much bigger part of the posting process.

Role-play

Your friend wants to post vacation photos on social media but is worried about privacy. Call your friend, give advice on how to post safely, ask a few questions, and suggest what information not to share.

IL

Hi. Are you going to post the photos now? Who can see your account? I think you should use a private setting. Do not post your home address or personal information.

IM

Hi, I heard you want to post your vacation photos. Is your account public or private? Are you still traveling right now? I would use a friends-only setting and avoid sharing your hotel name, room number, or exact location. You can also post the pictures after you get home.

IH

Hi, I heard you are thinking about posting your vacation photos. Before you upload them, is your account public or limited to friends? Also, are you planning to share your location in real time? I would turn off location tagging and use a friends-only audience. It is also a good idea to check the background of each photo for tickets, addresses, or other personal information. If you are still away from home, I would wait until the trip is over before posting everything.

AL

Hi, I heard you want to share some vacation photos, but you are concerned about privacy. First, is your account completely public, or can you limit the audience to people you know? Second, were you planning to tag your exact location while you are still traveling? I would avoid real-time location tags and use a friends-only or custom audience. Before you upload anything, zoom in on the photos and check whether tickets, addresses, hotel details, or other personal information are visible in the background. I would also consider posting the photos after you return home rather than announcing that your house is empty. You can still share the highlights without giving strangers unnecessary information.

2026-10-04

Lesson 10 · Bicycle

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Q1

Tell me about riding a bicycle. When and where do you usually ride, and what do you like about it?

IL

I ride a bicycle sometimes. I usually ride near my home on weekends. I like it because it is relaxing and good exercise.

IM

I usually ride a bicycle on weekends when the weather is nice. There are bike paths near my neighborhood, so I can ride without worrying too much about traffic. I like cycling because it gives me light exercise and helps me clear my mind.

IH

I usually go cycling on weekends, especially when the weather is cool and clear. There are several bike paths near my neighborhood, so I normally choose a route that is safe and not too crowded. I ride at a comfortable pace rather than trying to go fast. What I enjoy most is that cycling gives me exercise while also letting me relax and look around the neighborhood.

AL

I usually ride a bicycle on weekends when I want some exercise without doing anything too intense. My neighborhood has a few well-connected bike paths, so I can choose a shorter route for a quick ride or a longer one when I have more time. I tend to ride at a steady, comfortable pace and pay attention to pedestrians and other cyclists. What I like most is the combination of exercise and a mental break. By the time I get home, I usually feel more refreshed even if I was tired before I started.

Q2

Tell me about a memorable bicycle ride you had. Where did you go, what happened, and why do you remember it?

IL

One day, I rode a bicycle with my family. We went to a park. It was sunny, and we stopped for a drink. I remember it because we had a good time.

IM

One weekend, I went cycling with my family near a large park. The weather was sunny but not too hot. We rode for about an hour and stopped at a cafe for drinks. It was a simple trip, but I remember it because everyone enjoyed the time together.

IH

One memorable bicycle ride happened on a weekend when my family and I decided to ride around a park near our neighborhood. The weather was perfect, so we took our time and stopped a few times to take pictures. Halfway through the ride, we found a small cafe and had cold drinks before continuing. Nothing dramatic happened, but the day felt relaxed and enjoyable, which is why I still remember it.

AL

A bicycle ride I remember clearly was a family outing on a cool weekend afternoon. We chose a route around a large park because it was safe and had enough space for us to ride together without rushing. We stopped several times to take pictures and talk, and later we found a small cafe along the route. After taking a break there, we finished the ride at a much slower pace. The experience stands out because it was not about distance or speed at all; it was simply a comfortable day when everyone had time to enjoy being together.

Q3

How has bicycle riding changed compared with the past? Talk about bike paths, equipment, or the way people use bicycles today.

IL

In the past, there were fewer bike paths. Now there are more safe places to ride. Bicycles and safety equipment are also better.

IM

In the past, people often rode bicycles on regular roads because there were fewer bike paths. These days, many areas have separate cycling paths, and helmets and lights are easier to buy. Cycling feels safer and more convenient now.

IH

Bicycle riding has become much more convenient than it used to be. In the past, there were fewer dedicated bike paths, so riders often had to share busy roads with cars. These days, many neighborhoods and parks have separate cycling routes. Equipment has improved as well, and people can easily use helmets, lights, phone mounts, and navigation apps. Because of those changes, cycling is more accessible to casual riders.

AL

The biggest change in bicycle riding is that the overall environment has become much more supportive for ordinary riders. Years ago, dedicated bike paths were limited, so cycling often meant sharing space with cars or choosing very quiet roads. Today, many cities have expanded cycling networks, and riders can use better helmets, lights, navigation apps, and other safety equipment. People also use bicycles for more than exercise; some use them for short errands or commuting. As a result, cycling has become a more practical everyday activity rather than something mainly associated with sports or recreation.

Role-play

You rented a bicycle, but the bicycle has a problem with the brake. Call the rental shop, explain the problem, and ask three or four questions about replacing or repairing it.

IL

Hello. I rented a bicycle, but the brake is not working well. Can I change the bicycle? Where should I bring it? Is there any extra charge? Please help me.

IM

Hello, I rented a bicycle from your shop, and I think there is a problem with the brake. It does not stop smoothly. Can I exchange it for another bicycle? Where should I return this one? Also, do I have to pay anything extra for the replacement?

IH

Hello, I am calling about a bicycle I rented earlier today. The rear brake does not seem to work properly, so I do not feel safe riding it. Could I exchange it for another bicycle instead of waiting for a repair? Where should I bring this bicycle, and how long will the exchange take? Also, will there be any additional charge if the problem is with the equipment?

AL

Hello, I am calling about a bicycle I rented from your shop earlier today. I noticed that the rear brake is not responding consistently, and I do not think it is safe to keep riding it. Could you tell me whether I can exchange the bicycle immediately rather than wait for a repair? Where is the closest place I can return it, and how long does the replacement process usually take? I would also like to confirm whether there is any additional charge when the problem is caused by the rental equipment. Finally, if I cannot get a replacement right away, is there another option you recommend?

2026-10-03

Lesson 09 · Work Tasks

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Q1

Tell me about the kinds of work tasks you usually handle. Which tasks are the most important, and how do you organize them?

IL

I have several tasks at work. I check messages, work on my main assignment, and attend meetings. I usually do important tasks first.

IM

I usually handle several kinds of tasks during the day. I check messages, review my schedule, work on technical tasks, and attend meetings. I try to finish urgent or important work first so I can manage my time better.

IH

My workday usually includes several different tasks, so prioritizing them is important. I begin by checking messages and reviewing what needs to be done. Then I focus on the task that has the closest deadline or the biggest impact on the project. I also attend meetings and coordinate with coworkers when something needs discussion. I try to group similar tasks together because switching back and forth too often wastes time.

AL

I usually handle a mix of focused technical work, communication, and coordination, so the main challenge is deciding what deserves attention first. At the beginning of the day, I review deadlines, project impact, and anything that may block other people. I try to complete high-priority analytical work before meetings take over the schedule. Routine communication is grouped into specific time blocks so it does not interrupt deeper work. This approach helps me stay flexible without losing track of the most important tasks.

Q2

Tell me about a difficult work task you had to complete. Why was it difficult, and how did you handle it?

IL

I had a difficult task at work. There was a problem, so I checked the data and asked my coworkers for help. We found the cause and finished the task.

IM

One difficult task involved a technical problem that took longer than expected. I first checked the data and tried a few possible solutions. Then I discussed the issue with my coworkers. We found the main cause, fixed it, and completed the task before the final deadline.

IH

One task I remember clearly became difficult because the original plan did not work as expected. Instead of changing many things at once, I organized the available data and checked one possibility at a time. I also asked coworkers to review areas related to their expertise. That helped us narrow down the cause much faster. After we found the main issue, we tested the fix carefully and completed the task with enough time for final verification.

AL

A challenging task I remember involved a problem that appeared late enough to create schedule pressure, but early enough that a rushed fix would have been risky. I separated confirmed facts from assumptions, reduced the problem into smaller checks, and documented each result so we would not repeat the same tests. I then coordinated with coworkers who could verify the areas I was less familiar with. Once the pattern became clear, we applied a focused correction and verified it under the required conditions. The task taught me that structure and communication matter even more when the deadline is tight.

Q3

How have the tasks you do at work changed compared with the past? What role do digital tools, automation, or AI play now?

IL

In the past, I did more tasks manually. Now I use more digital tools and automation. They help me work faster and check information more easily.

IM

My work tasks have changed because I use more digital tools than before. In the past, some checks and repeated work were done manually. These days, automation and AI tools can help organize information, find mistakes, and save time. I still review important results myself.

IH

The biggest change is that repetitive work can now be handled much more efficiently. In the past, I spent more time collecting information, checking repeated items, and organizing results manually. These days, automation and AI-assisted tools help with those steps, which gives me more time for analysis and decision-making. However, I do not simply trust every output. I still verify important results because accuracy is critical in technical work.

AL

My work has shifted from spending a large amount of time on repetitive processing toward spending more time on analysis, judgment, and verification. Automation can handle routine checks, while AI-assisted tools can summarize information or suggest where to investigate first. That can make the overall workflow much faster, but it also changes the responsibility of the person using the tools. Instead of accepting results automatically, I need to understand the assumptions, verify critical outputs, and decide whether the tool actually improved the process. For me, the best use of technology is reducing unnecessary repetition while keeping human judgment in the loop.

ROLE-PLAY

You have too many tasks due at the same time and need help adjusting your schedule. Call a coworker or team leader, explain the situation, and ask three or four questions about priorities, deadlines, and possible alternatives.

IL

Hi, I have several tasks due today. Which task should I do first? Can I finish one task tomorrow? Could someone help me with the other task? Please let me know.

IM

Hi, I am calling because I have several tasks due at about the same time. Which task has the highest priority? Is it possible to move one deadline to tomorrow? Also, could someone help me with part of the work if the schedule cannot change? I want to make sure I focus on the right task first.

IH

Hi, I wanted to check the priorities for today's tasks because two important items now have overlapping deadlines. Could you tell me which one needs to be completed first? Would it be possible to move the second deadline to tomorrow morning? If that is not possible, could we divide part of the work or ask another team member to help? I just want to make sure I use my time on the task that matters most.

AL

Hi, I am calling because the schedule changed and I now have two high-priority tasks due at nearly the same time. Before I start moving things around, could you clarify which deliverable has the stronger business or project priority? If the first task must stay on today's deadline, would it be acceptable to move the second one to tomorrow morning? Another option would be to split part of the second task with someone who already knows the background. Which option would create the least risk for the team? Once we decide, I can reorganize my schedule and send an updated completion time.

2026-10-02

Lesson 08 · Workplace

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Q1

Tell me about your workplace. What is it like, and what do you usually do during a typical workday?

IL

I work at a company. My workplace is modern and busy. I usually check email, attend meetings, and work on my tasks. I often work with my team.

IM

I work at a large company, and my workplace is modern and organized. I usually start by checking email and reviewing my schedule. During the day, I attend meetings, work on my main tasks, and talk with team members when we need to solve a problem. I like having a clear routine.

IH

My workplace is a fairly large and busy office where I work with engineers and other team members. I usually start the day by checking messages, reviewing priorities, and deciding what needs my attention first. I spend most of the day working on technical tasks, discussing issues with coworkers, and attending project meetings. When a problem comes up, I gather the necessary information, compare possible solutions, and coordinate with the people involved. The routine can be demanding, but I like the sense of progress when a difficult task is completed.

AL

I work in a large, fast-paced company where most projects require close coordination between different engineers and teams. My day usually begins with checking messages, reviewing the latest project status, and setting priorities before meetings start. I spend a large part of the day analyzing technical issues, working through design or verification tasks, and discussing decisions with coworkers. What I like about my workplace is that the work is structured but rarely repetitive. A small issue can require careful analysis, communication, and several rounds of checking before we reach a reliable solution. Because of that, I have learned to organize my time, document important decisions, and communicate clearly with people from different areas.

Q2

Tell me about a memorable experience you had at work. What happened, and how did you handle the situation?

IL

I had a difficult problem at work. I checked the data and talked with my coworkers. We found the cause and fixed the problem. I felt relieved and proud.

IM

One memorable experience was solving a difficult problem during a project. At first, we did not know the exact cause, so I checked the data and discussed the issue with my coworkers. We tested several ideas and finally found the problem. After we fixed it, the project could continue. I remember it because teamwork was very important.

IH

One memorable work experience happened when our team faced an unexpected technical problem close to an important project milestone. Instead of guessing, I first organized the available data and tried to narrow down where the problem was coming from. I then discussed the results with several coworkers, and we divided the checks so we could work more efficiently. After comparing the results, we identified the main cause and tested a practical fix. The solution worked, and the project was able to move forward. I remember the experience because it showed me how useful a calm, step-by-step approach can be under pressure.

AL

A work experience that stands out to me involved an unexpected technical issue that appeared shortly before an important milestone. The timing made the situation stressful because several people were waiting for an answer, but rushing would have made the problem harder to understand. I started by separating confirmed facts from assumptions and reviewing the data in a structured way. Then I shared what I had found with the team, and we divided the remaining checks according to each person's area of expertise. Once the results came together, the root cause became much clearer. We implemented a focused correction, verified that it worked under the required conditions, and documented the reasoning so the same issue would be easier to recognize later. I remember it because the experience reinforced the value of careful analysis and clear communication.

Q3

How has the way people work changed compared with the past?

IL

In the past, people worked mostly in the office and used fewer online tools. Now they use video meetings, shared documents, and many digital tools. Work is faster and more flexible.

IM

In the past, most work was done in the office and people depended more on face-to-face meetings and email. These days, teams use video calls, shared documents, messaging tools, and automation. People can work together more quickly even when they are in different places. Work is more flexible now.

IH

The way people work has changed a lot because collaboration and information are much more digital than before. In the past, many decisions were made through face-to-face meetings, and files were often shared through email or local systems. Today, teams can communicate through messaging platforms, video meetings, shared documents, and automated tools. This makes it easier to work across different locations and to respond quickly when something changes. At the same time, people receive much more information, so managing priorities and avoiding unnecessary interruptions have become important skills.

AL

One of the biggest changes in modern work is that collaboration is no longer tied to a single office or a single communication method. In the past, teams relied heavily on scheduled meetings, email, and local files, so information often moved more slowly. Today, messaging platforms, shared documents, video meetings, automation, and AI-assisted tools allow people to exchange information and make updates almost immediately. This can improve speed and flexibility, especially when teams are spread across different locations. However, faster communication also creates more interruptions and more information to evaluate. As a result, modern workers need not only technical skills but also stronger judgment about priorities, documentation, and when a meeting or message is actually necessary.

Role-play

You need to change a work meeting. Call a coworker and ask about a new time, the meeting room, the materials you should prepare, and whether someone can join online.

IL

Hi. I need to change our meeting. What time are you available? Which meeting room should we use? What materials should I prepare? Can someone join online? Thank you.

IM

Hi, I am calling because I need to change our meeting time. Are you available tomorrow afternoon? Which meeting room should we reserve? Also, is there anything I should prepare before the meeting? One more question: can a team member join by video call? Thanks for your help.

IH

Hi, I am calling because I need to reschedule our project meeting. Would tomorrow afternoon work for you, or would the morning be better? Could you also let me know which meeting room is available? I want to make sure I bring the right materials, so is there a report or presentation I should prepare in advance? Finally, one team member may be working remotely. Would it be possible for that person to join by video call? Great, thank you.

AL

Hi, I am calling because I need to adjust the time of our project meeting due to a scheduling conflict. Would tomorrow afternoon work for you, or is there another time that would be more convenient for the team? Once we decide on the time, could you tell me which meeting room we should reserve? I would also like to prepare in advance, so please let me know whether you want me to bring the latest report, presentation slides, or any additional data. One of our team members may not be able to come to the office that day. Could we set up a video call so that person can participate remotely? Perfect. I will update the invitation and send the materials before the meeting.

2026-10-01

Lesson 07 · Sports Watching

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Q1 · Description / Routine

Tell me about how you usually watch sports. What sports do you enjoy, where do you watch them, and who do you usually watch with?

IL

I like watching sports. I usually watch basketball and baseball on TV. I often watch games at home with my family. It is exciting.

IM

I enjoy watching basketball, baseball, and international sports events. I usually watch games at home on TV or on my phone. I often watch with my family on weekends. I like sports because the games are exciting and give us something to talk about together.

IH

I watch sports pretty regularly, especially basketball, baseball, and major international events. Most of the time, I watch at home because it is comfortable and easy to follow several games. If an important Korean national team game is on, I usually watch it with my family. I also check the score and player statistics on my phone. What I enjoy most is the tension of a close game and the conversation we have while watching it.

AL

Watching sports is one of the easiest ways for me to relax after a busy day. I follow basketball and baseball most often, but I also pay attention to major international competitions when Korean athletes are competing. I usually watch at home on a large screen while using my phone to check lineups, statistics, or highlights from other games. When there is an important national team match, my family often watches together. I enjoy the competition itself, but I also like the shared experience. Even people who do not normally talk about sports can become completely focused on the same moment.

Q2 · Memorable Experience

Tell me about a memorable sports event you watched. What happened, and why do you remember it?

IL

I watched an important basketball game with my family. The score was very close. My team won at the end. I was very excited.

IM

A while ago, I watched an important basketball game at home with my family. The score stayed close until the final minutes. My team made an important shot near the end and won the game. We were nervous during the game, but we were very excited when it finished.

IH

One of the most memorable games I watched was a close basketball match that I saw at home with my family. The two teams kept exchanging the lead, so nobody could relax. In the final minute, the team I was supporting made a difficult shot and moved ahead. We were all watching quietly, and then everyone reacted at the same time when the game ended. I remember it because the result was decided so late and the excitement felt much stronger because I was sharing the moment with my family.

AL

One sports-watching experience that still stands out to me was a basketball game that stayed close from beginning to end. I watched it at home with my family, and at first we were casually talking while the game was on. As the score became tighter, however, everyone stopped doing other things and focused on the screen. In the final minute, the team I was supporting made a difficult shot and took the lead. The last few seconds felt much longer than they actually were. When the game finally ended, we all reacted at once. What made it memorable was not only the result, but the way a normal evening suddenly turned into a shared family moment.

Q3 · Change / Comparison

How has the way people watch sports changed compared with the past?

IL

In the past, people watched sports mainly on TV. Now they can watch games on phones and computers. It is easier now.

IM

In the past, most people watched live sports on television at a fixed time. These days, they can stream games on phones, tablets, and computers. They can also watch highlights later. Sports are much easier to follow now.

IH

The way people watch sports has changed a lot. In the past, viewers had to be in front of a television at the right time if they wanted to watch a live game. Now people can stream games on phones or tablets almost anywhere. They can also check real-time statistics, watch short highlights, and follow several games at the same time. As a result, sports are much more convenient to watch, although people may pay less attention because there are so many screens and updates.

AL

Sports viewing has become much more flexible and interactive than it used to be. In the past, fans generally watched whatever was being broadcast on television, and if they missed a game, it could be difficult to see it again. Today, streaming services let people watch live games on multiple devices, replay important moments, and follow detailed statistics in real time. Social media has also changed the experience because fans can immediately discuss a play or share a highlight. The biggest advantage is convenience, but the downside is that viewers can become distracted by constant notifications instead of concentrating on the game itself.

ROLE-PLAY · Stadium Ticket Inquiry

You want to watch a sports game at a stadium. Call the ticket office, ask about the game schedule, available seats, ticket prices, and parking.

IL

Hello. I want to watch the game this weekend. What time does it start? Do you have seats? How much is a ticket? Is parking available? Thank you.

IM

Hello, I am calling about the game this weekend. What time does the game start? Are there any seats available for three people? How much are the tickets? Also, is parking available at the stadium? Thank you for your help.

IH

Hello, I am calling because I would like to attend the game this weekend with my family. Could you tell me what time the game starts and whether there are three seats together? I would also like to know the ticket price and whether there are different seating sections. One more question: is parking available at the stadium, or would you recommend public transportation? Thank you.

AL

Hello, I am calling because my family and I are thinking about attending the game this weekend, and I would like to check a few details before I buy tickets. First, what time does the game start, and how early should we arrive? Are there three seats together in a section with a good view? Could you also tell me the price difference between the regular and premium sections? Finally, is parking available at the stadium, and does it need to be reserved in advance? If parking is limited, which public transportation option would you recommend? Great, thank you. That gives me everything I need.

Quick Review

Q1

I watch sports pretty regularly.

Q2

One of the most memorable games I watched was...

Q3

The way people watch sports has changed a lot.

RP

Hello, I am calling because I would like to attend the game this weekend.

2026-09-30

Lesson 06 · Housework

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Q1

Tell me about the housework you usually do at home. What chores are you responsible for, and when do you usually do them?

IL

I usually do the dishes and take out the trash. I also clean the living room. I normally do these chores after dinner or on weekends.

IM

At home, I usually do the dishes, take out the trash, and clean the living room. On weekdays, I do small chores after dinner. On weekends, I spend more time vacuuming and organizing things around the house.

IH

I share housework with my family, and I usually take care of the dishes, trash, and living room. During the week, I try to finish small chores right after dinner so they do not pile up. On weekends, I vacuum, wipe the floor, and organize things that have been left around. I prefer doing a little at a time because it keeps the house from becoming messy.

AL

Housework at my home is divided fairly naturally, and I usually handle the dishes, trash, and most of the living-room cleaning. On weekdays, I try to deal with small chores right after dinner rather than putting them off. Then, on weekends, I do a more thorough cleaning, such as vacuuming, wiping the floor, and organizing anything that has accumulated during the week. I have found that doing a little every day is much easier than spending several hours cleaning everything at once.

Q2

Tell me about a memorable time when you had to do a lot of housework. What happened, and how did you handle it?

IL

One day, guests were coming to my home. The house was messy, so my family cleaned together. We finished before the guests arrived.

IM

A few months ago, some relatives were coming to visit, but our house was messy. My family and I cleaned the living room, kitchen, and bathroom together. We divided the work and finished everything before they arrived.

IH

A few months ago, my relatives suddenly decided to visit us on a Saturday afternoon. The problem was that our house was much messier than usual. My family quickly divided the chores: I vacuumed and cleaned the living room, my wife handled the kitchen, and my daughter organized her things. We worked together for about an hour and managed to finish just before the guests arrived.

AL

One housework experience I remember clearly happened when some relatives called and said they were coming over with very little notice. Our home was not ready for visitors at all, so instead of trying to clean everything by myself, I divided the work among my family. I vacuumed and cleaned the living room, my wife focused on the kitchen, and my daughter put away the things that were scattered around. We finished in just over an hour. It was stressful at first, but the experience reminded me how much faster housework can be when everyone has a clear job.

Q3

How has the way your family does housework changed over the years? Compare the past and the present.

IL

In the past, one person did most of the housework. Now my family shares the chores. It is easier and faster.

IM

In the past, my wife did more of the housework. These days, we try to share the chores more evenly. I do the dishes and cleaning, and my daughter helps organize her room. It makes things easier for everyone.

IH

The way my family handles housework has changed quite a bit. In the past, chores were not divided very clearly, so one person often ended up doing more. These days, we share responsibilities more intentionally. I usually handle the dishes and living room, while other family members take care of their own areas. As a result, the work feels more balanced and usually gets done faster.

AL

Housework in my family has become much more organized over the years. In the past, we did not really discuss who was responsible for what, so chores sometimes piled up or ended up falling on one person. Now we divide responsibilities more clearly and try to take care of small tasks before they become bigger jobs. We also expect everyone to manage their own space. The biggest change is not just that the work is shared more evenly, but that housework has become part of our normal routine instead of something we deal with only when the house gets messy.

Role-play

Guests are coming to your home soon, but the house is messy. Call a family member, explain the situation, and ask three or four questions about sharing the housework.

IL

Hi. Guests are coming soon, and the house is messy. Can you help me clean? Can you do the kitchen? Can you take out the trash? What time can you start?

IM

Hi, some guests are coming this afternoon, so we need to clean the house quickly. Can you help me? Could you clean the kitchen while I do the living room? Can you also take out the trash? What time can you start? I think we can finish in about an hour.

IH

Hi, I just found out that some relatives are coming over this afternoon, and the house is not ready. Could you help me clean for about an hour? Would you mind taking care of the kitchen while I vacuum the living room? Could you also take out the trash when you are done? And what time can you start? If we divide the work, I think we can finish before they arrive.

AL

Hi, I just got a call from my relatives, and they are coming over much sooner than I expected. The house is still pretty messy, so I really need your help. Could you take care of the kitchen while I vacuum and clean the living room? After that, would you mind taking out the trash and checking the bathroom? What time can you start, and is there anything else you think we should clean first? If we split the work now, we should be able to finish before they arrive. Thanks, I really appreciate it.

2026-09-29

Lesson 05 · Travel

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Q1

Tell me about the kind of trips you usually enjoy. Where do you like to go, who do you travel with, and what do you like to do on a trip?

IL

I like family trips. I usually travel with my wife and daughter. I like visiting new places, eating local food, and taking pictures.

IM

I usually take one or two family trips a year with my wife and daughter. We like places where we can walk around, try local food, and see something different from our daily routine. I prefer a relaxed schedule because I do not want the trip to feel rushed.

IH

I enjoy family trips the most because they give us time to get away from our normal routine. I usually travel with my wife and daughter, and we prefer places with good food, interesting sights, and areas where we can walk around comfortably. I like to plan one or two main activities each day and leave some free time. That balance makes the trip more relaxing and enjoyable for everyone.

AL

The trips I enjoy most are family trips that combine sightseeing with enough free time to slow down. I usually travel with my wife and daughter, and rather than trying to visit every famous place, we choose a few things we genuinely want to experience. We might explore a local market, try regional food, take a long walk, and spend time taking pictures together. I have learned that a flexible schedule works better for us because unexpected discoveries often become the most memorable part of a trip.

Q2

How do you usually prepare for a trip? What do you check or organize before you leave?

IL

I check the weather and make a simple plan. I make a packing list. I also check the places I want to visit.

IM

Before a trip, I usually check the weather and make a simple itinerary. Then I make a packing list and save the places I want to visit on my phone. I try to finish the important preparation a few days before we leave.

IH

I usually start preparing several days before a trip. First, I check the weather so I can decide what clothes to pack. Then I make a simple itinerary with a few important places and restaurants we want to try. I also make a checklist on my phone for chargers, medicine, and other small items. Preparing early helps me avoid last-minute stress.

AL

My trip preparation is fairly simple, but I try to do it early. A few days before leaving, I check the weather, organize a short itinerary, and save the places we are interested in on my phone. I also make a packing checklist, especially for easy-to-forget items such as chargers, medicine, and documents. I do not plan every hour because that can make a family trip feel too rigid. Instead, I prepare the essentials and leave enough room to change our plans if we find something more interesting.

Q3

Tell me about a memorable trip you took. Where did you go, what happened, and why do you still remember it?

IL

I went to Jeju Island with my family. We walked near the coast and ate local food. The weather was beautiful. I really enjoyed the trip.

IM

A while ago, I went to Jeju Island with my wife and daughter. We walked along the coast, visited a local market, and tried several kinds of local food. The weather was clear, so we spent a lot of time outside. It was a simple trip, but we had a great time together.

IH

One of my most memorable trips was a family trip to Jeju Island. We did not make an extremely busy schedule, so we had time to walk along the coast, visit a local market, and stop whenever we found an interesting place. One afternoon, the weather was especially clear and the ocean view was beautiful. We took many family pictures and had a long dinner together. I remember the trip because everyone felt relaxed and happy.

AL

One trip that still stands out was a family vacation to Jeju Island. Instead of filling every day with scheduled activities, we kept the plan fairly open and explored at our own pace. We walked along the coast, wandered through a local market, and tried food that we had never ordered before. The best moment came on a clear afternoon when we stopped near the ocean and simply stayed there taking pictures and talking. Nothing dramatic happened, but that relaxed time together is exactly why the trip remains so memorable to me.

Role-play

You are planning a weekend family trip. Call a travel agency, ask three or four questions about a travel package, and confirm the option you want.

IL

Hello. I am planning a weekend family trip. Do you have a package for Jeju? What activities are included? How much is it for three people? Is it available next weekend? Thank you.

IM

Hello, I am planning a weekend trip with my family and I am interested in your Jeju package. Could you tell me what activities are included? How much is the package for three people? Is it available next weekend? Also, what should we prepare before the trip?

IH

Hello, I am calling because I am planning a weekend family trip and I saw your Jeju travel package. Could you tell me what the main activities are? How much would the package cost for two adults and one child? Is there availability next weekend? Also, do we need to reserve any activities separately? If the Saturday package is available, I would like to choose that option.

AL

Hello, I am planning a short family trip for next weekend, and I would like some information about your Jeju package. First, what activities are included in the basic itinerary? Second, what would the total price be for two adults and one child? Is the Saturday departure still available, and are there any optional activities that need to be reserved in advance? Finally, if our plans change, what is the cancellation or change policy? Great, the Saturday option sounds best for us. I would like to go ahead with that package. Thank you.

2026-09-28

Lesson 04 · Shopping

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Q1

Tell me about how you usually shop. Where do you go, what do you usually buy, and what do you consider before buying something?

IL

I usually shop at a nearby mall or supermarket. I buy things my family needs. I check the price and quality before I buy.

IM

On weekends, I often go shopping with my family at a nearby mall or large supermarket. I usually buy household items and things we need for the week. Before buying something, I compare the price, quality, and whether we really need it.

IH

I usually do most of my shopping on weekends. Before I leave home, I make a short list so I do not forget what my family needs. At the store, I compare two or three products and check both price and quality. I try not to buy something just because it is on sale. This helps me avoid impulse purchases and stay within my budget.

AL

I usually do my main shopping on weekends, and I try to be fairly systematic about it. I make a short list before leaving home, set a rough budget, and compare a few products instead of buying the first one I see. Price matters, but I also pay attention to quality and how often my family will actually use the item. If something is heavily discounted but unnecessary, I usually skip it. That habit saves money and keeps me from bringing home things we do not really need.

Q2

Tell me about a memorable shopping experience. What happened, and how did you handle it?

IL

I bought a reusable water bottle for my daughter. The lid was damaged. I went back to the store with the receipt. The clerk exchanged it for a new one.

IM

Last month, I bought a reusable water bottle for my daughter at a store near my home. When I opened the package at home, I noticed a crack in the lid. The next day, I took the bottle and the receipt back to the store. The clerk checked it and exchanged it right away.

IH

One shopping experience I remember happened last month when I bought a reusable water bottle for my daughter. It looked fine in the store, but after I opened the package at home, I found a small crack in the lid. I kept the receipt and returned to the store the next day. I explained the problem, and the clerk inspected the bottle and exchanged it without any argument. I was relieved because the process was much easier than I expected.

AL

A memorable shopping experience happened last month when I bought a reusable water bottle for my daughter. The product looked fine at first, but once I opened the package at home, I noticed that the lid had a small crack and did not close properly. Fortunately, I had kept the receipt and the packaging, so I returned to the store the next day. I calmly explained the problem and asked whether I could exchange it. The clerk checked the item, apologized, and brought me a replacement within a few minutes. I remember the experience because a potentially annoying problem was handled quickly and professionally.

Q3

How have your shopping habits changed over the years? Compare the past and the present, and explain what is different now.

IL

In the past, I often bought things without a plan. Now I make a list and set a budget. I compare products more carefully, so I buy fewer unnecessary things.

IM

In the past, I sometimes went shopping without a list and bought things just because they were on sale. These days, I usually make a list and set a rough budget before I go. I also compare similar products more carefully. As a result, I waste less money.

IH

My shopping habits have changed quite a bit over the years. I used to shop more spontaneously and pay attention mainly to the price. These days, I plan what I need in advance, compare several options, and think more about quality and long-term use. I also try to avoid buying something simply because it is discounted. As a result, I shop less impulsively and feel more satisfied with what I buy.

AL

My shopping habits are much more deliberate than they used to be. In the past, I often walked into a store without a clear plan and made decisions based mostly on price or a promotion. Now I usually decide what I need beforehand, set a budget, and compare a few options for quality, durability, and actual usefulness. I am also more willing to leave without buying anything if none of the choices feels right. The biggest change is that shopping is less about getting more things and more about choosing the right things.

Role-play

You bought a reusable water bottle, but the lid is damaged. Call the store, explain the problem, ask three or four questions, and arrange an exchange or another solution.

IL

Hello. I bought a water bottle yesterday, but the lid is damaged. Can I exchange it? Do I need the receipt? Do you have the same one in stock? Thank you.

IM

Hello, I am calling about a water bottle I bought yesterday. The lid has a crack and does not close properly. Can I exchange it at your store? Do I need to bring the receipt and packaging? Also, do you have the same model in stock? If not, can I get a refund?

IH

Hello, I am calling about a reusable water bottle I purchased yesterday. When I opened it at home, I noticed a crack in the lid, so it does not seal properly. Could you tell me whether I can exchange it at the store? Should I bring both the receipt and the original packaging? Do you have the same model in stock today? If it is sold out, would a refund or a different model be possible?

AL

Hello, I am calling about a reusable water bottle I bought at your store yesterday. After I opened the package at home, I found a crack in the lid, and it does not close tightly enough to use safely. I would like to exchange it if possible. Could you tell me whether I need to bring the original receipt and packaging? Do you have the same model and color in stock today? If it is unavailable, could I choose a different model or receive a refund instead? Great, then I will bring the bottle, receipt, and packaging to the store this afternoon. Thank you for your help.

2026-09-24

Lesson 03 · Neighborhood

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Q1

Tell me about the neighborhood where you live. What is it like, what places are nearby, and what do you usually do there?

IL

I live in Dongtan. My neighborhood is quiet and clean. There is a park, a supermarket, and several cafes. I usually take a walk with my family.

IM

I live in an apartment neighborhood in Dongtan. It is quiet, clean, and convenient. There is a lake park, a supermarket, and several cafes nearby. On weekends, I usually walk around the park with my family and buy groceries on the way home.

IH

I live in a modern residential area in Dongtan. The neighborhood has wide walking paths, small parks, cafes, and many useful stores, so daily life is very convenient. On weekends, I often take a walk around the lake park with my daughter, stop by a cafe, and pick up groceries before going home. I like the area because it feels calm without being far from everything.

AL

I live in a modern apartment neighborhood in Dongtan, and what I like most is the balance between convenience and a relaxed atmosphere. There are tree-lined walking paths, a lake park, supermarkets, cafes, and family-friendly restaurants within easy reach. On weekends, I usually take a long walk with my daughter, grab a drink at a local cafe, and buy groceries on the way back. Even though the area has become busier, it still feels organized and comfortable, which makes it a pleasant place to live.

Q2

Tell me about a memorable experience you had in your neighborhood. What happened, and why do you remember it?

IL

I went to a neighborhood flea market with my daughter. It suddenly rained. We helped move some tables inside. The event continued, and we had a good time.

IM

Last spring, I went to a small neighborhood flea market with my daughter. While we were looking around, it suddenly started to rain. Some neighbors and I helped the sellers move their tables into a community center. The event continued indoors, and my daughter enjoyed it a lot.

IH

One of my most memorable neighborhood experiences happened at a community flea market last spring. I was there with my daughter when dark clouds appeared and heavy rain started without warning. Instead of leaving, several neighbors quickly helped the vendors carry boxes and tables into the community center. The market reopened inside, and everyone stayed to enjoy it. I remember the day because people who did not know one another worked together naturally.

AL

A particularly memorable experience took place at a neighborhood flea market last spring. I had gone there with my daughter, expecting a quiet afternoon, but a sudden downpour interrupted the event. Rather than packing up and going home, several residents, including me, helped the vendors move their boxes, signs, and tables into a nearby community center. Within about twenty minutes, the market was running again indoors. What stayed with me was not the rain itself, but the way strangers cooperated without being asked, which made the neighborhood feel like a genuine community.

Q3

How has your neighborhood changed over the years? Compare the past and the present, and explain how the changes affect residents.

IL

In the past, my neighborhood was quiet and had few stores. Now there are more apartments, cafes, and buses. It is more convenient, but it is also more crowded.

IM

When I first moved to my neighborhood, there were fewer apartments and stores. These days, there are more cafes, restaurants, and bus routes. Residents can do most things close to home, so life is easier. However, traffic is heavier than before.

IH

My neighborhood has changed quite a bit over the years. In the past, it was quieter, but there were not many stores or public transportation options. Now new apartment complexes, cafes, restaurants, and bus routes have been added. As a result, residents can shop, exercise, and meet friends without traveling far. The main downside is heavier traffic, especially during the evening rush hour.

AL

Over the years, my neighborhood has developed from a relatively quiet residential area into a much more self-contained community. In the past, residents often had to drive elsewhere for shopping, dining, or entertainment because there were only a few local businesses and limited bus service. Today, new apartment complexes, restaurants, medical clinics, parks, and bus routes have made daily life far more convenient. That said, the growth has also brought heavier traffic and noisier weekends. Overall, I think the changes have improved residents' quality of life, although the area has lost some of its former calmness.

Role-play

You notice that a streetlight near your apartment is not working. Call the management office, explain the problem, and ask three or four questions about the repair.

IL

Hello. A streetlight near Building 105 is not working. Can you fix it? When will someone come? Is there another safe path? Please call me when it is fixed. Thank you.

IM

Hello, I am calling because the streetlight near Building 105 is not working. The area is very dark at night. Could you tell me when a technician can check it? Is there a safer path residents should use for now? Also, will you notify us when the repair is finished? Thank you.

IH

Hello, I would like to report a broken streetlight near the entrance to Building 105. It has been off since last night, and the walkway is quite dark. Could you tell me when a technician is expected to inspect it? In the meantime, is there another path residents should use? Do you need a photo or the exact pole number from me? Finally, how will residents be notified once the repair is complete?

AL

Hello, I am calling to report a safety issue near the entrance to Building 105. The streetlight beside the main walkway has not been working since last night, so that section is unusually dark for pedestrians. Could you let me know whether the problem has already been reported and when a technician is expected to inspect it? While we wait, is there a safer route you recommend for residents and children? If it would help, I can send a photo and the pole number. One last question: how will the management office notify residents when the repair has been completed?

2026-09-22

Lesson 02 · Cooking

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Q1

Tell me about cooking at home. What do you usually cook, when do you cook, and what do you enjoy about it?

IL

I sometimes cook at home. I usually make simple Korean food. I cook on weekends. I like cooking because I can eat with my family.

IM

I usually cook at home on weekends when I have more time. I often make simple Korean dishes, fried rice, or pasta. I try to use ingredients that are already in the refrigerator. I enjoy cooking because I can make food the way my family likes it.

IH

I usually cook at home on weekends because weekdays are often too busy. I tend to make simple dishes such as fried rice, pasta, or Korean soup, depending on what ingredients I have. Before I start, I check the refrigerator and decide what I can make without buying too many extra things. What I like most is that I can adjust the taste for my family and enjoy a relaxed meal together.

AL

I usually cook at home on weekends, when I have enough time to enjoy the process instead of rushing through it. I do not make anything extremely complicated. I tend to prepare practical dishes such as fried rice, pasta, grilled meat, or a simple Korean soup, depending on what is already in the refrigerator. I normally check the ingredients first and build the meal around them, which helps me avoid wasting food. What I enjoy most is being able to adjust the seasoning and portion sizes for my family. Cooking also gives us a reason to sit down together and talk, so the meal itself becomes part of the weekend.

Q2

Tell me about a memorable time when you cooked something for your family or friends. What happened, and why do you remember it?

IL

One weekend, I cooked pasta for my family. I made too much sauce. It was a little salty. We ate it together and laughed.

IM

One weekend, I cooked pasta for my family. I was trying a new recipe, but I added too much sauce and it became a little salty. I added more noodles and some vegetables to fix it. In the end, it tasted much better, and we ate it together.

IH

A while ago, I decided to cook pasta for my family on a Saturday evening. I found a new recipe online and thought it looked easy, but I accidentally made the sauce too salty. Instead of throwing it away, I cooked a little more pasta and added vegetables to balance the flavor. Luckily, it worked. My family enjoyed the meal, and we laughed about my mistake while we were eating.

AL

One Saturday evening, I decided to cook pasta for my family because I wanted to try a recipe I had found online. Everything was going smoothly until I tasted the sauce and realized I had added far too much seasoning. For a moment, I thought I had ruined dinner. Rather than starting over, I cooked some extra pasta, added vegetables, and mixed in a little more tomato sauce to balance the flavor. It actually worked better than I expected. My family enjoyed the meal, and we ended up laughing about how nervous I had been. I remember it because a small mistake turned into a surprisingly fun family dinner.

Q3

How has the way people cook at home changed compared with the past? What changes have you noticed?

IL

In the past, people used cookbooks more. Now they use videos and apps. Kitchen appliances are also better. Cooking is easier now.

IM

In the past, people often learned recipes from family members or cookbooks. These days, they can watch cooking videos or search for recipes on their phones. Appliances such as air fryers also save time. Because of that, home cooking is more convenient.

IH

The way people cook at home has changed quite a bit. In the past, many people relied on family recipes or printed cookbooks. These days, it is easy to search for a recipe, watch a short cooking video, and order ingredients online. Appliances such as air fryers and multi-cookers also make some dishes faster and simpler. As a result, people can try a wider variety of food without needing advanced cooking skills.

AL

Home cooking has changed significantly compared with the past. People used to depend mainly on family recipes, printed cookbooks, and whatever ingredients were available at nearby stores. Now, if someone wants to make an unfamiliar dish, they can find a detailed recipe, watch a step-by-step video, and even order the exact ingredients from a phone. Modern appliances, including air fryers and multi-cookers, also reduce preparation time and make temperature control easier. Because of these changes, cooking has become more accessible. People can experiment with different cuisines while still choosing how much time and effort they want to spend.

Role-play

Your friend is coming to your home for dinner. Call your friend, ask about food preferences and any foods to avoid, suggest a menu, and confirm the time.

IL

Hi. I am cooking dinner tonight. What food do you like? Is there any food you cannot eat? How about pasta? Can you come at seven?

IM

Hi, I am calling about dinner tonight. What kind of food would you like? Is there anything you do not eat or cannot eat? I am thinking about making pasta and a salad. Does that sound good? Can you come around seven?

IH

Hi, I am calling about dinner at my place tonight. Before I buy the ingredients, I wanted to ask what kind of food you prefer. Is there anything you do not eat, or do you have any food allergies I should know about? I was thinking of making pasta with a salad, but I can prepare something else if you would rather have Korean food. Would seven o'clock work for you?

AL

Hi, I am calling about dinner at my place tonight. I am about to buy the ingredients, so I wanted to check a few things with you first. What kind of food are you in the mood for? Is there anything you avoid, or do you have any food allergies I should know about? I was thinking of making pasta with a simple salad, but if you would prefer Korean food, I can make grilled meat and a few side dishes instead. Also, would seven o'clock work for you, or would seven thirty be more convenient? Great, then I will make the pasta and salad, and I will see you at seven. See you later.

2026-09-18

Lesson 01 · Appointments

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Q1

How do you usually make plans with your friends or family? Where do you meet, and how do you decide the time?

IL

I usually make plans by text message. I decide the time with my friends. We usually meet at a cafe. It is easy.

IM

I usually make plans with my friends by text message. First, we decide the day and time. Then we choose a cafe or restaurant. I like places near a subway station because they are easy to find.

IH

I usually make plans with friends or family through a messaging app. We first find a time that works for everyone and then choose a convenient place, usually a cafe or restaurant near a station. If someone's schedule changes, we can quickly adjust the time. I like this method because it is simple and convenient.

AL

I usually make plans with friends or family through a messaging app. We first compare our schedules and find a time that works for everyone. After that, we choose a place that is easy to reach, usually a cafe or restaurant near a subway station. I also consider parking when I meet family members. If something unexpected comes up, we can adjust the plan right away. That flexibility is probably what I like most about making plans this way.

Q2

Tell me about a memorable appointment or plan you had with someone. What happened?

IL

I met my friend for dinner. We met at seven. My friend was late. I waited at a cafe. We had dinner together.

IM

A few weeks ago, I met an old friend for dinner. We planned to meet at seven near the station. He was about twenty minutes late because of traffic. I waited at a cafe, and then we had dinner together.

IH

A few weeks ago, I made plans to have dinner with an old friend. We agreed to meet at a restaurant near the station at seven. I arrived on time, but he called and said he was stuck in heavy traffic. I waited at a nearby cafe for about twenty minutes. We finally met and had a great time catching up.

AL

A few weeks ago, I arranged dinner with an old friend I hadn't seen for quite a while. We agreed to meet at a restaurant near the station at seven. I arrived on time, but just before seven he called to say he was stuck in unusually heavy traffic. Rather than standing outside the restaurant, I found a nearby cafe and waited there. He showed up about twenty minutes later, and we ended up talking for hours about work and our families. The delay was a little annoying at first, but seeing him again made the evening memorable. KEY PAST VERBS: made / agreed / arrived / called / waited / showed up / talked

Q3

How has the way you make appointments changed compared with the past?

IL

In the past, I called my friends. Now I use a messaging app. I also use my phone calendar. It is easier now.

IM

In the past, I usually called people to make plans. Now I use a messaging app because it is faster. I also save appointments on my phone calendar, so I do not forget them.

IH

The way I make appointments has changed quite a bit. I used to call people and sometimes write plans in a paper planner. These days, I use a messaging app to compare schedules and change plans quickly. I also save important appointments on my phone calendar and set reminders.

AL

The way I arrange appointments has changed significantly. I used to call people individually and write important plans in a paper planner, so changing a group plan could be inconvenient. These days, we normally use a group chat to compare schedules and make changes almost instantly. I also put important appointments in my phone calendar and set reminders. As a result, arranging plans takes less time, and I am much less likely to forget something important.

ROLE-PLAY

Call your friend, explain why you need to change the plan, ask questions, and arrange a new time and place.

IL

Hi. I can't meet at seven today. Can we meet at eight? Is the same restaurant okay? Please let me know. Thanks.

IM

Hi, I'm calling about our dinner tonight. I can't make it by seven because I have to work late. Can we meet at eight? Do you want to meet at the same restaurant? If eight is too late, are you free tomorrow?

IH

Hi, I'm calling about our dinner plans for tonight. Something came up at work, so I don't think I can make it by seven. Would it be okay if we met at eight instead? Do you still want to meet at the same restaurant? If eight is too late, are you available tomorrow evening? Let me know what works best for you.

AL

Hi, I'm calling about our dinner plans for tonight. Something unexpected came up at work, and I'm afraid I won't be able to make it to the restaurant by seven. Would you mind meeting a little later, maybe around eight? Would you still like to meet at the same restaurant, or would somewhere closer to you be easier? If eight is too late, how does tomorrow evening sound? Great, then let's keep the same restaurant and meet there at eight tonight. I'll text you as soon as I leave work. Thanks for being flexible.